COMMUNITY BANKER UNIVERSITY

Products and Services

With more than 300 online training courses, dozens of seminars and certification programs, timely webinars and audio conferences, training manuals and access to on-demand content, you have the power to choose the Community Banker University learning experience that's right for you.

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Webinar On Demand

BSA Updates 2021 (MP4)

Recorded March 24, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Accuracy & Integrity of Furnished Information

Will assure that the bank is furnishing accurate information to consumer reporting agencies, including identifying the appropriate accounts and other relationships and the appropriate consumer(s).

Covers:

  • Establishment and Implementation
  • Standardization of Data
  • Record Keeping
  • Internal Controls
  • Training
  • Oversight of Service Providers
  • Data Correction and Updating
  • Dispute Investigation
  • Data Reporting to Credit Reporting Agencies
  • Policy Review
ICBA Member - $85.50
Non-Member - $95.00
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Publication

ADA General Accessibility Accommodations Policy

Describes the bank’s intention to ensure that its services are accessible and accommodating to individuals with disabilities. Includes a policy statement; roles and responsibilities of bank board, executives, committees, and employees; grievance processes; and contact for inquiries, questions, assistance, and general information.
ICBA Member - $117.00
Non-Member - $130.00
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Publication

ADA Website Accessibility Accommodations Policy

Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ) web accessibility directives in accordance with Web Content Accessibility Guideline (WCAG) 2.0 Level AA and the United States Access Board’s Section 508 Standards. Includes a policy statement which is suitable for public documents; policy application; roles and responsibilities; complaint process for improving accessibility and accommodations; and contact for inquiries, questions, assistance, and general information.
ICBA Member - $117.00
Non-Member - $130.00
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Webinar On Demand

Advanced Financial Statement and Cash Flow Analysis 2020 (MP4)

Recorded November 23, 2020
 
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Advanced Tax Return Analysis 2020 (MP4)

Recorded December 8, 2020
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Agricultural Lending

Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
ICBA Member - $229.50
Non-Member - $255.00
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Webinar On Demand

Annual Current Issues Certification Conference

    
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Webinar On Demand

Annual Director Conference

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Publication

Appraisals and Evaluations

Establishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency requirements.
ICBA Member - $247.50
Non-Member - $275.00
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Online Training

Audit Certificate Program

The Audit Certificate Program equips internal auditors with the knowledge and tools needed to successfully conduct and perform the internal audit function in their bank. This certificate program consists of five critical learning areas.

$999 / ICBA Members

$2,499 / Non-Members

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Certification

Audit Certification (CCBIA)

 

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Subscription

Audit Working Papers

With the Audit Working Papers you can establish strong audit procedures to help support your bank's internal control environment and mitigate institution risk. Ensure a complete and comprehensive cross-departmental audit scope with this customizable resource that can be scaled to fit the size, complexity, and risk profile of your bank.

Initial Price:
ICBA Member: $599
Nonmember: $799

Annual Digital Renewal:
ICBA member: $299
Nonmember: $399

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Online Training

Auditing Certificate Program

The Auditing Certificate Program equips individuals with the knowledge and tools needed to successfully conduct and perform the internal audit function in your bank. The certificate program consists of four critical learning areas. Each learning area includes a comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate. 
ICBA Members: $999
Non-Members: $2499
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Webinar On Demand

BaaS, Online Lending & Digital Banking (MP4)

Recorded April 23, 2021
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Online Training

Bank Compliance Bundle

This bundle is essential for the operation of any community bank. Courses in this bundle cover key compliance topics such as the Bank Secrecy Act, Regulation Z, Red Flags, Fraud Prevention, Regulation CC and Regulation E. ICBA Education Center Online Compliance Course are updated whenever major regulatory change occur so you can be sure your bank is always training on the latest information. Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase.
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ICBA Members: $299
Non-Members:$599

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Subscription

Bank Compliance Checkup Program

The Bank Compliance Checkup Program provides a comprehensive system for on-going monitoring of your bank’s compliance with Deposit, Lending, Administrative and IT/Tech/Security regulations.

Initial Price:
ICBA Member: $395
Nonmember: $595

Annual Digital Renewal:
ICBA Member: $199
Nonmember: $399
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Publication

Bank Director Bible

The Bank Director Bible provides industry best practices, insights into issues encountered by community bank directors in today’s environment and how to effectively serve on community bank boards of all sizes.

ICBA Member: $99
Nonmember: $149

Bank Director Program: $79

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Publication

Bank Director Glossary - Hard Copy

Staying current with today’s ever-changing financial services parlance can be difficult. Luckily, the Bank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants and attorneys. This edition includes the latest financial regulations and industry terminology every director needs to understand.

ICBA Member: $99
Nonmember: $149

Bank Director Program: $79

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Digital

Bank Director Glossary - Searchable PDF

Bank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants, and attorneys. Presented alphabetically with clear and to the point definitions, this valuable reference guide is a must have for any community bank director or officer.
ICBA Member: $295
Nonmember: $345

Bank Director Program: $195

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Digital

Bank Director Video Series

The Bank Director Video Series features 7 different presentations that vary from 14-20 minutes in length. These can be used during board meetings, for annual training, new director training or topic refreshers.

ICBA Member: $599
Nonmember: $799

Bank Director Program: $499

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Publication

Bank Owned Life Insurance (BOLI)

Identifies risks inherent in the acquisition, retention, and use of BOLI. Covers specific types and limitations on BOLI, including key persons, cost recovery, split-dollar life insurance, and life insurance on borrowers.
ICBA Member - $270.00
Non-Member - $300.00
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Digital

Bank Policies

Alleviate the tedious task of developing bank policies from scratch. These policies provide a quick reference with thorough, easy-to-read instructions to guide your bank through the policy development or revision process.
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Webinar On Demand

Bank Receipt of Payroll Retention Tax Credits (MP4)

Recorded January 14, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Bank Secrecy and Anti-Money Laundering

Provides procedures as required by the regulatory agencies. Includes information on exempt persons, internal records, currency transaction reports, Office of Foreign Assets Control, Customer Identification Program and Customer Due Diligence, wire transfers, and anti-money laundering.
ICBA Member - $324.00
Non-Member - $360.00
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Publication

Bank Security

Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and robbery procedures.
ICBA Member - $225.00
Non-Member - $250.00
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Certification

Bank Security Certification (CCBSO)

 

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Webinar On Demand

Basics of Banking: An Overview 2021 (MP4)

Recorded January 06, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Biden Tax Proposals and What Does That Mean for Bankers? (MP4)

Recorded February 23, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Board of Directors

Designed to assist the board in recognizing and carrying out its duties and responsibilities for overall direction of the bank. Includes planning and budgeting, monitoring operations, overseeing business performance, training, committees, and code of conduct.
ICBA Member - $279.00
Non-Member - $310.00
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Publication

Boardroom Strategies For Financial Institutions

Boardroom Strategies for Financial Institutions focuses on the relationships among board members and how to be effective inside the boardroom. It is a must have for new and experienced board members. This book is a companion book to The Ultimate Guide for Bank Directors, Revised Edition.

ICBA Member: $19.95
Nonmember: $39.95

Bank Director Program: $15.95

 

 

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Publication

Branch Closing

Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
ICBA Member - $202.50
Non-Member - $225.00
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Webinar On Demand

Brokered Deposits/Core Funding 2020 (MP4)

Recorded August 5, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

BSA Update 2020 (MP4)

Recorded February 26, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Certification

BSA/AML Certification (CBAP)

 

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Digital

BSA/AML Training Series

Staff training is a core requirement of a satisfactory Bank Secrecy Act and Anti-Money Laundering (BSA/AML) compliance program. Examiners specifically look for BSA/AML training by job category when measuring the effectiveness of a bank's program. 

ICBA Member: $599
Nonmember: $799
BDP Participant: $499

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Webinar On Demand

Building and Maintaining a Compliant IRA Program 2020 (MP4)

Recorded July 21, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Business and Travel Expense

Defines the general types of expenses the bank will incur; establishes the budgeting and operational procedures needed to implement the policy; and provides policy guidelines for travel and entertainment.
CBA Member - $180.00
Non-Member - $200.00
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Webinar On Demand

Business Law Basics and Lender Liability 2021 (MP4)

Recorded May 27, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Online Training

Business Skills Bundle

It is often said that any organization is only as good as its employees. The Business Skills bundle recognizes this and seeks to maximize employee performance with the ultimate goal of maximizing bank performance. This bundle improves the performance of all bank employees by offering top quality courses on critical topics such as effective workplace communication, business writing and performance management and appraisal. *Available 365 days from the date of purchase.
View the course list
Purchase now! (Login prior to purchasing to receive member pricing)
ICBA Members: $199
Non-Members:$499
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Webinar On Demand

Buy, Sell or Hold: Key Issues of the Community Bank M&A Market 2020 (MP4)

Recorded May 13, 2020

 

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

CAN SPAM Policy

Outlines the specific procedures when initiating electronic mail messages to any recipient with the primary purpose of communicating a commercial message, primarily emails whose purpose is to advertise or promote a commercial product or service, which includes website content.
ICBA Member - $112.50
Non-Member - $125.00
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Webinar On Demand

Cannabis and Hemp Banking 2021 (MP4)

Recorded May 11, 2021
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Cannabis Banking 2020 (MP4)

Recorded July 15, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Capital is King 2020 (MP4)

Recorded October 3, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Capital, Earnings, and Dividend

Provides a clear outline of the bank's goals and parameters for maintaining an adequate capital base, and states how the payment of dividends relates to those goals and parameters.
CBA Member - $225.00
Non-Member - $250.00
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DVD/Download

Cash Management: How Sales, Operations and Technology Can Work Together to Create More Fee Income (DVD)

Recorded: December 18, 2018

Length: 90 Minutes

Presenter: Marcia Malzahn

ICBA Members: $219
Non-Members: $319
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Publication

Charitable Contributions

Establishes the types of contributions the bank will grant and sets forth the budgeting and operational procedures needed to implement the policy.
ICBA Member - $184.50
Non-Member - $205.00
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Publication

Check 21

Describes the responsibilities of the bank for disclosing to customers the new Check 21 requirements. Covers substitute checks and expedited recredit procedures and outlines the steps consumers must follow when making a claim. Includes sample text for Consumer Awareness disclosures and notices regarding claims.
ICBA Member - $175.50
Non-Member - $195.00
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Online Training

Cloud Delivery Plan

The Cloud Plan is for those banks that already have a Learning Management System (LMS) in place, but want access to the full online training library. The Cloud Plan can integrate all of the online training courses into your LMS as they are SCORM compliant.
View the full catalog
Purchase now (Login required prior to purchase, click the link to login or create a new account)

ICBA Members: $4,999 first year, $2,499 after
Non-Members: $6,499 first year, $3,999 after

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Publication

Collection, Workout, Charge-Off, and Recovery

Establishes the bank's responsibilities to manage lending risks, including procedures for delinquent loans, collection, workouts, business continuation, placing loans on non-accrual status, repossession of collateral, and OREO.
ICBA Member - $319.50
Non-Member - $355.00
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Webinar On Demand

Commercial and Industrial (C&I) Lending in Today's Competitive Market 2020 (MP4)

Recorded July 14, 2020

 

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Commercial Lending

Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral, documentation, credit structure, and financial statement requirements.
ICBA Member - $229.50
Non-Member - $255.00
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Certification

Commercial Lending Certification (CCLO)

 

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Webinar On Demand

Commercial Real Estate (CRE) Lending in Today’s Economy 2020 (MP4)

Recorded August 18, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Commercial Real Estate Loan Documentation 2020 (MP4)

Recorded September 10, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Capital Raising in Light of COVID-19 (MP4)

Recorded August 11, 2020 
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Capital Raising Simplified 2020 (MP4)

Recorded May 6, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Director's Guide to Compliance (MP4)

Recorded May 21, 2019

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Expense Practices 2021 (MP4)

Recorded April 13, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Financial Forensics Series (5) (MP4)

 

ICBA Members: $329
Nonmembers: $829
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Community Bank Year End Litigation Review 2020 (MP4)

Recorded December 10, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Community Reinvestment

Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance standards, performance evaluation, data collection, reporting, disclosures, and public file.
ICBA Member - $193.50
Non-Member - $215.00
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Webinar On Demand

Compensation Design & Governance Changes Due to Upcoming Loss of EGC Status 2020 (MP4)

Recorded May 19, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Compensation Practices for Community Banks 2020 (MP4)

Recorded June 23, 2020

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Online Training

Compliance Certificate Program

The courses in the Community Banker Compliance Certificate Program are designed to give community bankers the knowledge and skills they need to become experts in regulatory compliance. The certificate program consists of four critical learning areas.

$499 / ICBA Members

$1,499 / Non-Members

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Certification

Compliance Certification (CCBCO)

 

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Subscription

Compliance Deskbook and Bulletin Service

The ICBA Compliance Deskbook is the industry’s premier resource for compliance information. Access regulations, important dates, agency guidance, questionnaires, and other resources in one place.

Initial Price
ICBA Member: $399
Nonmember: $549

Annual Digital Renewal
ICBA Member: $249
Nonmember: $349

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Publication

Compliance Management

This is an overall policy for demonstrating how your bank will comply with the banking compliance regulations. Provides information on compliance officer and compliance council responsibilities, monitoring and control, and compliance risk ratings. Includes a risk ratings flow chart.
ICBA Member - $207.00
Non-Member - $230.00
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Publication

Compliance Quick Reference Guide

This compliance acronym reference guide will allow you to quickly parse out the abbreviations that can at times become confusing.

 

Free for Bank Director Program Members
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Webinar On Demand

Compliance Update 2020 (MP4)

Recorded April 30, 2020

 

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Subscription

Compliance Working Papers

One of the three elements of an effective compliance program is monitoring and corrective action. These compliance working papers are essential for monitoring your financial institution’s compliance with federal consumer compliance laws and regulations.

Initial Price
ICBA Member: $599
Nonmember: $799

Annual Digital Renewal
ICBA Member: $299
Nonmember: $399

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Webinar On Demand

Conducting a Physical Risk Assessment: The Basics (MP4)

Recorded July 9, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Consumer Compliance - What to Expect in 2021 (MP4)

Recorded February 10, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Consumer Lending

Establishes standards for individual credit decisions such as anti-discrimination, credit criteria, credit documentation, regulatory requirements, loan types, and exceptions.
CBA Member - $229.50
Non-Member - $255.00
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Certification

Consumer Lending Certification (CCBCL)

 

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Publication

Contingency Planning

Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance policies, asset protection, and risk management training.
ICBA Member - $202.50
Non-Member - $225.00
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Webinar On Demand

Contribution Margin - Why it is more important than income? (MP4)

Recorded July 16, 2019

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

COPY ME - TEMPLATE

The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records to satisfy any statute, regulation, or rule of law requiring that such information be provided in writing, if the consumer has affirmatively consented to such use and has not withdrawn such consent.
ICBA Member - $157.50
Non-Member - $175.00
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Publication

Core Processor Resource Guide

A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship to maximize the return on their technology investments.
FREE for members
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Webinar On Demand

Coronavirus Crisis: Incident Response & Cybersecurity Considerations for Community Banks (MP4)

After years of assessment, planning, and testing business resiliency and IT/Cyber Controls, financial institutions across the country now face a real-world test of their overall maturity in these areas. 
 
FREE
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Webinar On Demand

Coronavirus in the Workplace - Part 1

The Coronavirus pandemic is not only changing the way we live, it is rapidly changing the way we work. This hour-long session will provide current, up-to-date information on how to legally manage your workforce while maintaining the health and safety of your workforce, how to avoid legal pitfalls associated with work-from-home arrangements and other common responses to the pandemic, and prepare for what is likely to come. 

FREE
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Webinar On Demand

Coronavirus in the Workplace - Part 2

The Coronavirus pandemic is not only changing the way we live, it is rapidly changing the way we work. This hour-long session builds upon the webinar presented on March 25th by ICBA, “Coronavirus in the Workplace.” 

FREE
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Webinar On Demand

Coronavirus in the Workplace - Part 3

By now, we all know that the Coronavirus pandemic has not only changed the way we live, but also the way we work. As various states contemplate lifting stay-at-home orders, banks across the country are encouraged to start thinking about and planning for a return to operations under a “new normal.” 


FREE
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Webinar On Demand

Corporate Governance (MP4)

In light of the ongoing COVID-19 pandemic, sound corporate governance practices are now more important than ever. Bank regulators and shareholders expect boards of directors of financial institutions to continue actively overseeing and monitoring the business.

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Corporate Governance in the Time of COVID-19 (MP4)

In light of the ongoing COVID-19 pandemic, sound corporate governance practices are now more important than ever. Bank regulators and shareholders expect boards of directors of financial institutions to continue actively overseeing and monitoring the business. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

COVID – 19: The Insurance Implications For Banks and Their Customers

Businesses around the country are either closing or incurring substantial reductions of business activity due to the COVID – 19 virus.  This presentation will focus on the possible ways insurance may help with the recovery from such business losses. 
FREE
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Webinar On Demand

COVID-19 Considerations for the Community Bank CFO

Join banking leaders from BKD CPAs & Advisors as they discuss issues affecting banks surrounding the COVID-19 Pandemic from a CFO’s perspective, as well as opportunities and obstacles that have arisen for banks as it relates to both accounting and tax matters.
FREE
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DVD/Download

CRA - Revamping the Community Reinvestment Act (DVD)

Recorded: January 15, 2020

Length: 60 Minutes

Presenter: Carl Goss, Hunton Andrews Kurth

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

CRA - Revamping the Community Reinvestment Act (MP4)

On December 12, 2019, the OCC and the FDIC announced a proposal to completely revamp the Community Reinvestment Act compliance regime.  In this webinar, Carleton Goss of Hunton Andrews Kurth will discuss the proposal and what community banks should be doing now to prepare for updating their CRA compliance programs.

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

CRA for National Banks - The Modern New World

Recorded: June 9, 2020

Free
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Webinar On Demand

CRA: Where Are We Now?

In this presentation we will discuss how the OCC’s final CRA rule compares with the initial OCC/FDIC CRA proposal, what OCC banks should be doing now to prepare for their next CRA examination, and what future CRA reform may look like for the rest of the industry.

 

ICBA Members: $219
Non-Members: $319

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Webinar On Demand

Creating and Managing Liquidity for Stockholders (MP4)

For many community banks, there is a total lack of liquidity in the ownership of shares. As a result, many stockholders who desire to sell their shares are unable to do so. Likewise, many boards and management fail to recognize the importance of finding ways to create liquidity through appropriately designed stock repurchase programs or other mechanisms. This session focuses on stockholder liquidity needs and how bank boards and management can address and resolve them.

ICBA Member: $219
Non-Member: $319
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Publication

Credit

Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
ICBA Member - $324.00
Non-Member - $360.00
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Certification

Credit Analyst Certification (CCBCA)

 

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Webinar On Demand

Credit Boot Camp Webinar Series - Newly Updated

Learn the framework for assessing and managing credit risk. Throughout this series, we address financial statement analysis, cash flow analysis, qualitative analysis, and discuss best practices for managing the credit risk of your credit portfolio. Each session addresses different concepts to be built upon throughout the series.

ICBA Members $849
Non Members $1349

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Publication

Cross-Selling of Products and Service

May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program, participation and involvement, access and use of customer data for prospecting, compensation and incentives, elements for effective training and coaching, and quality assurance.
ICBA Member - $315.00
Non-Member - $350.00
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Publication

Cultivating the Strategic Value of Credit Card Rewards Programs

Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community banks.

Cultivating the Strategic Value of Credit Card Rewards Programs looks at where community banks can grow their offerings to better support current and future customers and deepen their relationships in the process.

Free to ICBA Members
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Online Training

Custom Plan

The Custom Plan gives your bank access to more than 300 online training courses plus allows you to insert your bank’s own policies and procedures into many of the online course.
View the full catalog
View available courses to insert policies/procedures
Purchase now (Login prior to purchasing to receive member pricing.)

Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase.

ICBA Members: $1,299
Non-Members: $2,999

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Publication

Customer Identification Program

This policy can be readily incorporated into your bank's existing BSA and AML policies. Covers the basis for the CIP procedures, including Customer Due Diligence, definitions, procedures for verification through documents, non-documentary verification, lack of verification, and other items, such as when not to open the account, limited use of account, when the account will be closed, when additional information is required, record keeping, comparison with government lists, customer notice, and reliance on another financial institution.
ICBA Member - $175.50
Non-Member - $195.00
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Webinar On Demand

Cutting Edge Compliance Issues and Developments (MP4)

In this webinar, we will focus on compliance issues that have emerged over the course of the pandemic and challenges that are likely to emerge in a post-COVID world. Learn how to identify top risks for your bank, correct regulatory weaknesses, and reduce the potential for compliance failures as regulators increasingly raise the bar in setting compliance standards and expectations through and beyond the crisis. 

ICBA Members: $219
Non-Members: $319
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Publication

Cybersecurity

Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log management and monitoring, strategic planning, incident response, change management, staffing, training, and vendor management.
ICBA Member - $180.00
Non-Member - $200.00
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DVD/Download

Developing a Leadership vs "Managership" Approach (DVD)

Recorded: December 10, 2019

Length: 90 Minutes

Presenter: David Osburn, Osburn and Associates

ICBA Member: $219
Non-Member: $319
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Publication

Direct Dispute

Covers consumer disputes submitted to one or more credit reporting agencies (CRAs) for inclusion in a consumer report, including:

  • Coverage
  • Direct Dispute Submission Address
  • Direct Dispute Notice Content
  • Investigation and Reporting
  • Frivolous or Irrelevant Disputes
  • Policy Review and Procedures
ICBA Member - $85.50
Non-Member - $95.00
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Publication

Disposal of Consumer and Customer Information

Sets forth the bank’s systems and policies regarding the destruction of customer and consumer information. Defines various bank records and outlines steps to destroy information contained in them. Includes information to review a third-party service.
ICBA Member - $135.00
Non-Member - $150.00
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Publication

Diversity and Inclusion

Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of employees and in dealing with suppliers. Includes a policy statement suitable for public sharing.
ICBA Member - $171.00
Non-Member - $190.00
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Publication

Do-Not-Call

Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers, training, and retention periods. Includes a template for a Do Not Call Policy that you can give to individuals when they request a copy.
ICBA Member - $180.00
Non-Member - $200.00
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Publication

Dormant Accounts

Addresses responsibility, defining dormant/inactive accounts, processing, reporting, and service charges and interest payments.
ICBA Member - $180.00
Non-Member - $200.00
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Webinar On Demand

Elder Fraud (MP4)

As the baby boomer demographic ages, elder fraud will become the biggest growing segment of crime in our country! Criminals will target highly educated people for the greater riches they provide. Often, these criminals have worked in occupations that have placed them in close contact with senior citizens. They know exactly how to manipulate the elderly and don’t care about the victims. After gaining control, the weakest link at your institution becomes the target. Learn how your loan function can be a rewarding experience for these criminals. Many of those who become victims will not admit it or will be unwilling to prosecute the criminals—they don’t want anyone to know they were deceived. Review how the attacks work, as well as how to get the victims help! This information packed session will give you a whole new perspective on elder fraud.
ICBA Members: $219
Non-Members: $319
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Publication

Electronic Banking Risk Management

Establishes detailed policy guidelines for use of electronic banking, including security of customer information, third-party vendors, security controls, passwords, authentication, and strategic risk.
ICBA Member - $355.50
Non-Member - $395.00
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Webinar On Demand

Electronic Crime - Insurance Coverage for Cyber Attacks and Computer Fraud (MP4)

Electronic crime is a potential threat to every financial institution.  Security hacking of your bank’s computer system, email phishing and social engineering scams, ransomware and cyber extortion,  as well as manipulation of your computer systems by rogue employees, all pose serious financial and reputational risks. Does your institution have appropriate insurance to protect it from the harm that can flow from those risks? This
presentation will address the questions you should be asking about your bank’s insurance coverage for electronic crime.
ICBA Members: $219
Non-Members: $319
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Publication

Electronic Data Processing

Outlines the basic standards required to meet all areas of the bank's data processing operations. Provides structure and guidance to management, establishes controls, and addresses outside vendors, program security, and documentation.
ICBA Member - $202.00
Non-Member - $225.00
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Publication

Emergency Preparedness and Disaster Recovery

Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
ICBA Member - $157.50
Non-Member - $175.00
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Webinar On Demand

Employee Retention Tax Credit : What Banks Need to Know About the July 31st Deadline

As part of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), some employers (including community banks) may be eligible for a refundable payroll tax credit of up to $5,000 per employee if certain criteria is met.

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Employment Law Outlook Under the Biden Administration - 2021 Readiness Kit (MP4)

Recorded February 25, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Enterprise Risk Management Webinar Series (3)

Are you creating your first ERM program for your community bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this training is for you! Risk management is at the heart of community banking and every community bank has to have processes, policies, and procedures in place in order to assess and manage the risks on their balance sheet. Llearn what ERM is about, obtain tools and take initial steps to create a complete yet simple ERM program in your community bank. These webinars will help your bank identify the key members of the ERM team and clarify the board’s responsibilities versus the leadership team’s responsibilities. Although we will cover the ERM risk assessment, this webinar does not cover completing risk assessments for all the various areas of the bank. Increase overall awareness of ERM in your bank.

ICBA Members: $300
Non-Member $600

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Publication

Environmental Risk and Liability

Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral, documentation, credit structure, and financial statement requirements.
ICBA Member - $265.50
Non-Member - $295.00
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Publication

E-Sign Act Policy

The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records to satisfy any statute, regulation, or rule of law requiring that such information be provided in writing, if the consumer has affirmatively consented to such use and has not withdrawn such consent.
ICBA Member - $157.50
Non-Member - $175.00
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Webinar On Demand

ESOPs, ESOPs, and More ESOPs (MP4)

The purpose of this webinar is to set describe why financial institutions sponsor ESOPs and to discuss the various design alternatives to consider once an ESOP is fully matured.  With respect to this latter point, we will discuss: (i) using the ESOP to create an internal liquid market for the trading of shares, (ii) ideas to help reduce the repurchase liability from a dollar perspective, and (iii) how to breathe fresh life (shares) into the ESOP in order  to avoid a “have and have not” situation. 

ICBA Members: $219
Non-Members: $319
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DVD/Download

Everything Roth 2020 (DVD)

Recorded: June 11, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Everything Roth 2020 (MP4)

Recorded: June 11, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
Learn More
Publication

Executive Officer

Defines the relationship between the board and executive management and between executive management and the bank's other personnel. Covers hiring practices, management succession, promotions, and salary administration.
ICBA Member - $189.00
Non-Member - $210.00
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Publication

Fair Credit Reporting Act

Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
ICBA Member - $292.50
Non-Member - $325.00
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Publication

Fair Debt Collection Act

Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
ICBA Member - $139.50
Non-Member - $155.00
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Publication

Fair Housing Requirements

Designed to comply with all the regulatory agencies' reporting requirements. Establishes internal procedures for disclosure, applications, activity reports, and loan file information.
ICBA Member - $180.00
Non-Member - $200.00
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Publication

Fair Lending

Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse action. Includes discussion on prohibited actions, disparate treatment, and disparate impact.
ICBA Member - $324.00
Non-Member - $360.00
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DVD/Download

FCRA Trends Impacting Furnishers' Compliance Obligations (DVD)

Complaints related to credit and consumer reporting topped the list of recent complaints received by the CFPB, with a significant percentage also mentioning coronavirus keywords.  Adding to these complaints, the CARES Act and recent guidance issued by the federal banking regulators have called for banks and lenders to change their credit reporting practices when working with borrowers who receive payment accommodations in response to the COVID-19 pandemic.
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

FCRA Trends Impacting Furnishers' Compliance Obligations (MP4)

Complaints related to credit and consumer reporting topped the list of recent complaints received by the CFPB, with a significant percentage also mentioning coronavirus keywords.  Adding to these complaints, the CARES Act and recent guidance issued by the federal banking regulators have called for banks and lenders to change their credit reporting practices when working with borrowers who receive payment accommodations in response to the COVID-19 pandemic.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #1 – Vendor Management (MP4)

As community banks look to outsource more and more services, the importance of proper vendor management continues to be top of mind for community bankers. This session will peel back the layers of an impactful community bank vendor management program, providing community bankers with useful tips for developing and enhancing your current program.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #2 – New World of Cyber (MP4)

The demand for a focused and smart understanding of cyber risks is mission-critical for community bank leaders today. In this rapidly-changing cyber environment, leaders must be able to effectively manage a bank’s cyber strategy while providing for uninterrupted products and service to customers.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #3 – How Banks Make Money (MP4)

This session has been presented at ICBA’s Lead FWD conference in the past and has been very well received. Too often, we get engrossed in our day-to-day responsibilities, forgetting to take a step back and look at the big picture.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #4 – 10 Keys to Successful Regulatory Compliance (MP4)

Compliance management in today’s regulatory battlefield can be the difference between moderate improvement and winning success at a community bank. Every community bank leader, regardless of primary responsibilities, must be keenly aware of these ten keys to effective compliance management.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #5 – Effective Audit Strategies (MP4)

Attend our Audit Strategies for a Community Bank Leader to hear firsthand from industry professionals as they reveal how you can leverage audit strategies to catapult your community bank into greater success. 
ICBA Members: $219
Non-Members: $319
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Publication

Fixed Asset Management

Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
ICBA Member - $180.00
Non-Member - $200.00
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Publication

Flood Insurance

Ensures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.
ICBA Member - $225.00
Non-Member - $250.00
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Webinar On Demand

Fraud by Channel Type - Check, Debit, Credit, ACH & Wire (MP4)

In today's environment it is important that community bank personnel understand the key elements and differences in regulations, consumer protections, and allocation of liability for fraudulent and unauthorized transactions. These differences dramatically affect customer rights, response time frames and liability exposure for the financial institution. This webinar explores the unique laws, rules, regulations, and private network or card association rules at play in various payment channels (check, debit, credit, ACH and wire) with respect to fraud, and will ensure participants leave with a better understanding of everything from ACH through zero liability. 

ICBA Members: $219
Non-Members: $319
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Publication

Funds Management

Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
ICBA Member - $270.00
Non-Member - $300.00
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Publication

Holding Company

Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
ICBA Member - $180.00
Non-Member - $200.00
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Publication

Home Equity Lending

Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and closed-end loans.
ICBA Member - $184.50
Non-Member - $205.00
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Publication

Home Mortgage Disclosure Act Reporting

Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.

ICBA Member - $225.00
Non-Member - $250.00
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Webinar On Demand

How to be a Fintech Platform Bank (MP4)

Over the past several years, community banks have incorporated FinTech relationships into their strategic plan. The goals of FinTech relationships are varied but include fee-income generation, new business lines and customer attraction and retention. Community banks are well-positioned to blend the strengths of their operations with FinTech innovations. This will be a  “How To” FinTech guide about how community banks have partnered, built or acquired their FinTech platforms, and how those platforms have expanded from lending into deposit generation.  
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

How to Craft an Effective Commercial Loan Write-Up 2020 (MP4)

This webinar will cover the basics of how to craft an effective commercial loan write-up.This session will begin with a brief overview of loan write-ups or credit memorandums including types, styles, and necessary component parts (relationship information, financial analysis, management review, and risk assessment/mitigation).  The financial analysis section will highlight “liquidity, activity, leverage, operating performance, and cash flow analysis.” Additionally, the “Z-score” bankruptcy predictor will be reviewed. This session will also cover additional important loan write-up items including assessing the company’s strategic plan- “marketing, financing, and management.” Also, the “risk assessment and mitigation” section will be used to summarize the loan presentation.  Three “standard” commercial loan write-ups will be presented in order to illustrate the concepts.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

How-To Guide for New Community Bank Directors (MP4)

Recorded February 28, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Online Training

HR Generalist Certificate

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective.

$499 / ICBA Members

$899 / Non-Members

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Online Training

HR Generalist Certificate - California

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective with an emphasis on California State law.

$499 / ICBA Members

$899 / Non-Members

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Online Training

HR Generalist Certificate Program

The modules in this certificate program represent the body of knowledge you need to serve effectively in a generalist role. HR Generalists are an integral part of the human resources function in an organization. This comprehensive program eight-part e-learning certificate program is designed to provide Human Resource managers and supervisors with the skills they need to be effective. The program reviews the role of the HR generalist and explains the fundamentals of employment law. It examines in detail three important and complex areas: terminations and layoffs, wage and hour law, and leaves of absence. It looks at the key role played by HR in recruiting and hiring quality talent and examines current trends in compensation and benefits. Finally, the program reviews the communication skills HR professional need to succeed and help their organization succeed.

ICBA Members: $499
Non-Members: $899
Learn More
Online Training

HR Generalist Certificate Program - California

The modules in this certificate program represent the body of knowledge you need to serve effectively in a generalist role. HR Generalists are an integral part of the human resources function in an organization. This comprehensive program eight-part e-learning certificate program is designed to provide Human Resource managers and supervisors with the skills they need to be effective. The program reviews the role of the HR generalist and explains the fundamentals of employment law, focusing specifically on California employment law. It examines in detail three important and complex areas: terminations and layoffs, wage and hour law, and leaves of absence. It looks at the key role played by HR in recruiting and hiring quality talent and examines current trends in compensation and benefits. Finally, the program reviews the communication skills HR professional need to succeed and help their organization succeed. Note that the information in this program is provided for general purposes only and should not be construed as legal advice. Employers should seek appropriate legal counsel as required.

ICBA Members: $499
Non-Members: $899
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Publication

HSA - Desktop Guide to Health Savings Accounts

The basics of HSAs are covered in an easy-to-read, question-and-answer format. As HSA rules continue to evolve and changes occur each year, reach for this handy booklet to give your customers the right information every time.

ICBA Member: $25
Nonmember: $30
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Publication

HSA - Health Savings Account Compliance & Operations Manual

When you need specific information about HSAs, the Health Savings Account Compliance & Operations manual has it. This manual gives clear explanations on HSA eligibility, document, contribution, distribution, and reporting requirements. Use it to stay in compliance and avoid potential penalties and HSA disqualification.

ICBA Member: $95
Nonmember: $100
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Publication

HSA - Health Savings Account Training Organizer

Train like the experts with the HSA Training Organizer™. This toolkit includes everything you need to deliver customized, basic HSA training. You’ll get instructions, training tips, activities, tests, a PowerPoint® presentation, and more. Includes (1) Trainer Guide, (1) Trainer CD, (1) Presentation Notes, and (1) Student Guide. Additional Student Guides may be purchased separately. 

ICBA Member: $250
Nonmember: $300
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Publication

HSA - Health Savings Account Training Organizer - STUDENT GUIDE

Updated annually, the Student Guide contains all the basic information from the Trainer Guide with space for notes. Student Guides may be purchased in conjunction with or any time after purchasing a complete HSA Training Organizer™.

ICBA Member: $25
Nonmember: $30
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DVD/Download

HSA Fundamentals 2020 - DVD

Recorded: October 20, 2020
Length: 60 Minutes
Presenter: Ascensus
1 CPE Credit

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

HSA Fundamentals 2020 - MP4

Recorded: October 20, 2020

Length: 60 Minutes

Presenter: Ascensus

1 CPE Credit
ICBA Members: $219
Non-Members: $319
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Publication

Human Resources

Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee classifications, employee compensation, hiring practices, vacations, sick leave, family and medical leave, education, termination, and sexual harassment. Includes new employee orientation and training.

ICBA Member - $355.50

Non-Member - $395.00

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Publication

I.T. Asset Lifecycle Policy

Establishes lifecycles for the hardware and software that is used within the bank as defined by the manufacturer or determined by the bank, identified by the manufacturer's plans for providing technical support and developing patches to correct any identified security vulnerabilities or operability issues.
ICBA Member - $135.00
Non-Member - $150.00
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Webinar On Demand

ICBA Community Bank Briefing #1 - COVID-19 Pandemic

Don't miss the inaugural ICBA Community Bank Briefing for industry news and highlights from inside the Capital Beltway and across the U.S.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #1: 2021 Emergency Stimulus Legislation Update – What it Means for Community Banks (MP4)

ICBA experts will share important updates from Washington, D.C. and discuss legislative actions including the emergency stimulus legislation signed into law at the end of 2020. 
ICBA Community Banks: Complimentary
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Webinar On Demand

ICBA Community Bank Briefing #10: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will focus on the recently-issued SBA PPP Loan Forgiveness Application and instructions.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #11: PPP Loan Review & Forgiveness

ICBA experts will focus on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The session will begin with a brief summary of the interim final rules published by the SBA late last week.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #12: A Regulatory Update Plus PPP Loan Review & Forgiveness

ICBA experts will share a regulatory update from Washington, D.C. and spend time on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The ICBA team will address the action it continues to take to push for more details and information for community banks.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #13: A Regulatory Update Plus PPP Loan Review & Forgiveness

ICBA experts will share a regulatory update from Washington, D.C. and spend time on the loan forgiveness and loan review elements of the SBA Paycheck Protection Program. The ICBA team will address the action it continues to take to push for more details and information for community banks.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #14: SBA PPP Loan Forgiveness & Other Regulatory Updates

ICBA experts share an advocacy update from Washington, D.C. and discuss legislative developments, the SBA Paycheck Protection Program loan forgiveness procedures, and more. The ICBA team addresses the measures it continues to push for as Congress debates CARES 2.0, as well as other advocacy highlights.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #15: Post-Election & Regulatory Update - MP4

ICBA experts share a post-election update from Washington, D.C. and discuss agency actions. The ICBA team address the measures it continues to push for in Congress as well as other advocacy highlights.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #17: End-of-the-Year ICBA Update from Capitol Hill

ICBA experts will share an end-of-the-year update from Washington, D.C. and discuss agency actions. The ICBA team will address the measures it continues to push for in Congress as well as other advocacy highlights.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #2: 2021 Updates & Agency Actions (MP4)

ICBA experts will share updates from Washington, D.C. and discuss agency actions. The ICBA team will address the measures it continues to push for in Congress as well as other advocacy highlights.

ICBA Community Banks: Complimentary
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Webinar On Demand

ICBA Community Bank Briefing #2: COVID-19 Pandemic Update

Recorded: March 27, 2020

Length: 60 Minutes

Presenter: Rebeca Romero Rainey, ICBA

FREE
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Webinar On Demand

ICBA Community Bank Briefing #3: 2021 Updates & Agency Actions (MP4)

ICBA experts will share updates from Washington, D.C. and discuss agency actions. The ICBA team will address the measures it continues to push for in Congress as well as other advocacy highlights.

ICBA Community Banks: Complimentary
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Webinar On Demand

ICBA Community Bank Briefing #3: COVID-19 Update with Special Guest OCC

This third briefing will focus on the country’s national banking system and how the OCC is addressing the COVID-19 impact to the U.S. financial system. Discussion will include how the OCC is currently operating, the interagency process, national bank examinations, and bank supervision issues.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #4: COVID-19 Regulatory Update

Community Bank Briefing: Industry news and highlights from inside the Capital Beltway and across the U.S.

The briefing will address the COVID-19 outbreak, federal banking agency action to date – including the new SBA “Paycheck Protection Program” - and the impact to community banks across the country.


FREE
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Webinar On Demand

ICBA Community Bank Briefing #5: COVID-19 Regulatory Update & Q&A

The briefing will address the COVID-19 outbreak, federal banking agency action to date – including Q&A on the SBA “Paycheck Protection Program” - and the impact to community banks across the country.

FREE
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Webinar On Demand

ICBA Community Bank Briefing #6: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date – including Q&A on the SBA “Paycheck Protection Program” - and the remarkable response of community banks across the country.
FREE
Learn More
Webinar On Demand

ICBA Community Bank Briefing #7: SBA PPP Experiences and Lessons Learned

The SBA Paycheck Protection Program has been making news air waves and countless headlines since its launch. In the few short weeks since the loan program launch, community bankers have been working around the clock to support their small business customers and communities. Coined “PPP,” community bankers on the frontlines of the program have had a gamut of experiences with the loan program.
FREE
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Webinar On Demand

ICBA Community Bank Briefing #8: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will highlight the latest lawmaker action to secure a second round of PPP funding as well as any new guidance from SBA/Treasury. 
FREE
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Webinar On Demand

ICBA Community Bank Briefing #9: COVID-19 Regulatory Update & Q&A

This briefing will address ICBA’s continued advocacy related to the COVID-19 outbreak, federal banking agency action to date, and the remarkable response of community banks across the country. ICBA experts will update community bankers on this week’s second round of PPP funding as well as any new guidance from SBA/Treasury.
FREE
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Publication

ICBA Core Processor Resource Guide

A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship.
Free to ICBA members.
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DVD/Download

ICBA Lending Compliance Hot Topics (DVD)

Loan compliance would be easy if we had a magic crystal ball to tell us where and what compliance officers need to focus on. Instead, significant regulatory reform and changes have materially impacted the way community banks originate and service loans, particularly residential real estate loans.
ICBA Members- $219
Non Members- $319
Learn More
Webinar On Demand

ICBA Lending Compliance Hot Topics (MP4)

Loan compliance would be easy if we had a magic crystal ball to tell us where and what compliance officers need to focus on. Instead, significant regulatory reform and changes have materially impacted the way community banks originate and service loans, particularly residential real estate loans.
ICBA Members- $219
Non Members- $319
Learn More
Publication

Identity Theft Prevention Policy (Red Flag)

Provides guidance regarding the nature of identity theft, ways to prevent or deter it, response to suspected or actual instances, and education of bank staff and customers. This policy includes the final rules and guidelines implementing sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003 (FACT Act) including "red flag" guidance.
ICBA Member - $234.00
Non-Member - $260.00
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Publication

Incident Response Plan

Lays out the steps to be followed should a bank experience a breach of data or loss of customer information. Includes an Incident Response policy, steps to take for specific types of incidents, a sample customer notification letter, and an incident response form.
ICBA Member - $135.00
Non-Member - $150.00
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Publication

Information Security Program

This policy and the sub-policies it contains are designed to provide guidance to all bank employees of the confidentiality and importance of safely maintaining customer information.
ICBA Member - $427.50
Non-Member - $475.00
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Certification

Information Technology Certification (CCBTO)

 

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Publication

Insider and Affiliate Credit

For compliance with insider lending. Designed to address the particular credit and legal standards that apply to insiders, including lending limitations for individuals and affiliates.
ICBA Member - $193.50
Non-Member - $215.00
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Publication

Insurance and Annuities Sales

Covers the bank's objectives regarding insurance and annuities sales, responsibilities, program management, setting circumstances of sales, qualifications and licensing, disclosures and advertising, salaries and compensation, third-party arrangements, compliance and audit, and the prohibitions of insurance sales.
ICBA Member - $355.50
Non-Member - $395.00
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DVD/Download

Insurance for Community Bankers (DVD)

Recorded: September 17, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck


ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Insurance for Community Bankers (MP4)

Recorded: September 17, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck


ICBA Members: $219
Non-Members: $319
Learn More
Publication

Interest Rate Risk

Establishes the guidelines to ensure that the bank is managed to recognize, measure, and control interest rate risk by setting risk limits, strategies, and reporting formats.

Updated to reflect the current expectations of the regulators as outlined in FIL-2-2012 Supervisory Guidance: Interest Rate Risk Management.

 

Major topics covered in the policy:

  • Risk measurement methodologies
  • Interest rate risk scenarios - rate shocks, risk components
  • Risk parameters
  • System maintenance - inputs and assumptions, system capabilities
  • Assumption sensitivity analysis
  • Risk management strategies
  • Assignment of responsibilities
  • Reporting
  • Independent review and back-testing
ICBA Member - $270.00
Non-Member - $300.00
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Publication

Internal and External Audit

Designed to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and responsibilities of the auditor, the audit program, program effectiveness, external audit firms, and review of external audit. 
ICBA Member - $247.50
Non-Member - $275.00
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Publication

Internal Controls

 Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative, accounting, and operating controls.
ICBA Member - $247.50
Non-Member - $275.00
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Publication

Internal Controls Policy

Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative, accounting, and operating controls.
ICBA Member - $247.50
Non-Member - $275.00
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Webinar On Demand

Internal Fraud Warning Signs (MP4)

Spotting the signs of an internal embezzlement can sometimes be overlooked. After the theft has been discovered, it is not unusual for someone to state that they suspected something was wrong, but didn’t report it because while they recognized unusual actions, they didn't fully understand their implications. In this webinar, learn what indicators you should be looking for to determine if there is a problem. Every financial institution has times where they can inadvertently provide opportunity for the potential fraudster. You may not even realize that you or other management could be enabling internal fraud. 
ICBA Members: $219
Non-Members: $319
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Publication

Internet and E-Mail Risk Management

Establishes a set of policies for use of the Internet and e-mail facilities. Includes guidelines for customers' privacy, procedures in the case of disruptions of bank operations, bank computers, terminals, software, and their electronic connections.
ICBA Member - $265.50
Non-Member - $295.00
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DVD/Download

Introduction to Commercial Lending 2020 (DVD)

Recorded: April 14, 2020

Length: 90 Minutes

Presenter: David Osburn, Osburn & Associates


ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Introduction to Commercial Lending 2021 (MP4)

This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline! This session will begin with a brief overview of “conventional” commercial lending versus SBA lending. Additionally, the concept of “credit scoring” will be explored. The webinar will also cover underwriting a commercial loan including a review of “financial statement analysis” (with emphasis on various cash flow analyses). Additionally, a standard loan “write-up” or written presentation format will be displayed. The webinar will also cover negotiating a commercial loan, sources of commercial financing, and a brief review of various legal aspects of commercial lending.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Introduction to Consumer Lending 2021 (MP4)

This webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - capacity, capital, collateral, conditions, and character.

ICBA Members: $219
Non-Members: $319
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Publication

Investment

Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local communities' credit/financing needs.
ICBA Member - $265.50
Non-Member - $295.00
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Publication

IRA - IRA Compliance Manual

This manual gives clear explanations on document, withholding, and reporting requirements and addresses legal IRA issues. It also includes sample IRS forms on how to report most IRA transactions. Plus, the charts, checklists, and log sheets will help get your IRA program organized.
ICBA Member: $95
Nonmember: $100
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Publication

IRA - IRA Fact Book

Refer to the IRA Fact Book when you need concise answers to some of the more common questions and topics you and your colleagues field from clients on a day-to-day basis. Organized in a user-friendly, question-and-answer format, this is one book you won’t want to do without.

ICBA Member: $45
Nonmember: $50
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Publication

IRA - IRA Fundamentals Training Organizer

Train like the experts with the IRA Training Organizer™. This toolkit includes everything you need to deliver customized, basic HSA training. You’ll get instructions, training tips, activities, tests, a PowerPoint® presentation, and more. Includes (1) Trainer Guide, (1) Trainer CD, (1) Presentation Notes, and (1) Student Guide. Additional Student Guides may be purchased separately. 

ICBA Member: $250
Nonmember: $300
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Publication

IRA - IRA Fundamentals Training Organizer - STUDENT GUIDE

Updated annually, the Student Guide contains all the basic information from the Trainer Guide with space for notes. Student Guides may be purchased in conjunction with or any time after purchasing a complete IRA Fundamentals Training Organizer™.

ICBA Member: $25
Nonmember: $30
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Webinar On Demand

IRA & HSA Legislative Update 2020

IRAs, HSAs, and other tax favored accounts are constantly evolving—don't be left behind. Join our industry experts as they bring you up to date on recent proposed legislation, regulatory guidance that will affect your organization, and share important updates regarding the SECURE Act. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

IRA & HSA Legislative Update 2020 (MP4)

IRAs, HSAs, and other tax favored accounts are constantly evolving—don't be left behind. Join our industry experts as they bring you up to date on recent proposed legislation, regulatory guidance that will affect your organization, and share important updates regarding the SECURE Act. 

 

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

IRA Contributions 2020 (MP4)

Recorded: May 5, 2020

Length: 60 Minutes

Presenter: Ascensus


ICBA Members: $219
Non-Members: $319
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DVD/Download

IRA Distributions 2020 (DVD)

Recorded: September 22, 2020

Length: 60 Minutes

Presenter: Ascensus


ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

IRA Distributions 2020 (MP4)

Recorded: September 22, 2020

Length: 60 Minutes

Presenter: Ascensus


ICBA Members: $219
Non-Members: $319
Learn More
DVD/Download

IRA Fundamentals 2020 (DVD)

Recorded: March 4, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

IRA Fundamentals 2020 (MP4)

Recorded: March 4, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

IT Outsourcing – Navigating the Decision Process (MP4)

Exclusive to ICBA Members: Join this webinar to learn about the considerations banks should take prior to selecting a vendor and how to avoid some of the most common pitfalls. This webinar will also introduce valuable new IT Outsourcing resources available exclusively to ICBA members.
Free to ICBA Community Banks
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Webinar On Demand

IT Security Compliance and Governance (MP4)

Recorded April 22, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly! (MP4)

Ratios, ratios, and more ratios! What do they really mean? Many financial professionals, including bankers, use financial ratios on a regular basis. But do they always use the same ratios and more importantly, do they always interpret the ratios in the same manner? Learn a “five-step” analysis plan including liquidity, activity, leverage, operating performance, and cash flow analysis which will clarify and unify this often confusing financial subject. Upon completion of this webinar, the bank employee will be able to better negotiate with their business clients as well as other financial professionals.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Leadership & Negotiation Skill for the Workplace (MP4)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan. You will walk away with strategies and tactics you can implement in your institution immediately.
ICBA Members: $219
Non-Members: $319
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DVD/Download

Leadership & Negotiation Skill for the Workplace 2020 (DVD)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. 
ICBA Members: $219
Non-Members: $319
Learn More
Online Training

Leadership Acceleration Bundle

The Leadership Acceleration Bundle consists of 25 online training courses designed specifically to provide technical and personal development tools and skills needed to advance your career as a leader. The curriculum will allow you to effectively implement strategies for your bank’s growth success.

ICBA Members: $149.00
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Webinar On Demand

Leadership Webinar Series 1- Community Bank Financial Forensics

In this 5-part webinar series, new and current community bank leaders will take a comprehensive look at the key technical banking considerations all leaders must understand to improve function and achieve superior results at the bank.

 

ICBA Members: $329
Non-Members: $829
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Webinar On Demand

Leadership Webinar Series 2: Community Bank Leadership & Professional Development

In this 4-part webinar series experts share their fearless thoughts and observations to offer you valuable insights into taking your leadership skills to peak level.
ICBA Members: $329
Non-Members: $829
Learn More
Publication

Liquidity Contingency Funding Plan

Provides a written contingency funding plan as required by Interagency Guidance on Funding and Liquidity Risk Management.  Delineates strategies and actions addressing potential liquidity shortfalls in emergency situations.  Includes identification of stress events, stress levels, early warning indicators, parameters for liquidity stress testing, sources of funds and funding strategies, lines of responsibility and communication, as well as a detailed crisis action plan.
ICBA Member - $247.50
Non-Member - $275.00
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Publication

Liquidity Management

Designed to ensure that the bank is managed to provide an adequate level of liquidity to meet both predicted and unexpected cash needs while maintaining a planned net interest margin.
iCBA Member - $211.50
Non-Member - $235.00
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Publication

Litigation Risk

Defines the risks associated with real or threatened litigation. Covers legal counsel's role and responsibilities, risk management, assessment of potential losses, and system controls.

ICBA Member - $225.00

Non-Member - $250.00

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Webinar On Demand

Loan Committee Presentation Skills Training 2020 (MP4)

How do you make an effective presentation to loan committee? How does it really work? How do you overcome the fear and intimidation factor? This session will also cover the “supporting” disciplines of negotiation skill building, communications, and “personal” marketing. The webinar concepts will be reinforced through a series of “mini” case studies.
 
ICBA Members: $219
Non-Members: $319
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Publication

Loan Loss Allowance and Reserve

Address the bank's responsibilities to monitor its portfolio for adequate ALLL, including methodology, portfolio analysis, and examination guidelines.
ICBA Member - $247.50
Non-Member - $275.00
Learn More
Publication

Loan Review

Covers loan review committee duties and loan review officer responsibilities and qualifications, as well as scope of review, sample selection, and types of review. Highlights a rating system that includes eight grades, upgrading and downgrading information, and portfolio monitoring with three tiers. Also includes a special concern classification, loan watch list, and corrective action reporting and training.
ICBA Member - $319.50
Non-Member - $355.00
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Publication

Loan Workout Policy

Establishes an appropriate practice for renewing and restructuring troubled credits. Addresses the requirements that are appropriate for the complexity of the bank’s loans and that are consistent with safe and sound lending practices and regulatory reporting requirements. The text from this policy is included in the Collection, Workout, Charge-Off and Recovery Policy (PLL-078) (can be purchased if your bank needs a more comprehensive policy).
ICBA Member - $139.50
Non-Member - $155.00
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Webinar On Demand

M and A Transactions (MP4)

Recorded  June 22, 2021

ICBA Members: $219
Non-Members: $319

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Publication

Management of Country Risk

Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country exposure reporting system, risk analysis, country risk ratings, exposure limits, and monitoring provisions.
ICBA Member - $225.00
Non-Member - $250.00
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DVD/Download

Marijuana Banking Compliance 2020 (DVD)

Recorded: October 15, 2020

Length: 60 Minutes

Presenter: Kristen Ritter, TIB Bequeaith


ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Marijuana Banking Compliance 2020 (MP4)

Recorded: October 15, 2020

Length: 60 Minutes

Presenter: Kristen Ritter, TIB Bequeaith


ICBA Members: $219
Non-Members: $319
Learn More
Publication

Marijuana Business and MRB Lending Policy

Establishes a prudent framework for financial institutions to responsibly conduct business with legal marijuana/cannabis businesses in their communities while acknowledging and mitigating the legal and regulatory risks posed by doing so. The Marijuana Business and MRB Lending Policy can be customized to fit the institution’s risk profile and line of business strategy and assures lending, compliance, and BSA/AML staff have access to necessary information that addresses the many marijuana/cannabis issues that must be understood, documented, and monitored. Includes a Due Diligence Checklist.
ICBA Member - $247.50
Non-Member - $275.00
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Publication

Marijuana/Cannabis and MRB Policy

This policy establishes the responsibilities and requirements for conducting banking activities for legal marijuana and cannabis businesses, including those Tier 2 and Tier 3 businesses that have a secondary or tertiary relationship with marijuana related businesses.
ICBA Member - $247.50
Non-Member - $275.00
Learn More
Publication

Marketing

Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic limitations, and prohibited activities.
ICBA Member - $184.50
Non-Member - $205.00
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Publication

Merchant Services

Guides the bank in managing its relationship with Visa/MasterCard merchants. Topics include management of risk, capital adequacy, merchant approval processes, pricing, and fraud monitoring.
ICBA Member - $225.00
Non-Member - $250.00
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Webinar On Demand

Mergers & Acquisitions Process (MP4)

This presentation will discuss how buyers and sellers should each prepare for a potential merger transaction, as well as walk through the typical process for an M&A transaction. In addition, this presentation will discuss recent trends in M&A, including pricing trends, as well as potential funding alternatives.
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions Bundle (MP4)

Access all four parts of the exciting, engaging and informative Mergers & Acquisitions Webinar Workshop at a price that makes it an easy choice for bankers looking to save.

$657 Member
$957 Nonmember
$477 BDP Member

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Webinar On Demand

Mergers and Acquisitions: Part 1 (MP4)

Many community banks’ strategic plans incorporate specific action items related to potential merger and acquisition transactions. However, what almost certainly no community bank strategic plan envisioned or accounted for was a global pandemic. COVID-19 has significantly altered the strategic plans for virtually every community bank.

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions: Part 2 (MP4)

The global pandemic has introduced an appreciable amount of uncertainty into the current operating environment. There are many unknowns related to the length and depth of the effects of this Black Swan event.
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Acquisitions: Part 3 (MP4)

The past five years have been a time of significant consolidation in the community banking industry. In the coming years, we will likely see a continued focus on merger activity among community banks.

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Mergers and Acquisitions: Part 4 (MP4)

COVID-19 has significantly impacted every aspect of American life. This includes community bank mergers and acquisitions. The community bank M&A environment is different today than it was “pre-COVID-19.”
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Mergers and Aquistitions - DVD

This presentation will discuss how buyers and sellers should each prepare for a potential merger transaction, as well as walk through the typical process for an M&A transaction. In addition, this presentation will discuss recent trends in M&A, including pricing trends, as well as potential funding alternatives.
ICBA Members: $219
Non-Members: $319
Learn More
Publication

Military Lending Act

This policy outlines the objective of the Military Lending Act to extend protections to a broader range of closed-end and open-end products. Includes information on the MAPR, disclosure requirements, limitations and interpretations of the Department of Defense.
ICBA Member - $139.50
Non-Member - $155.00
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Publication

Model Risk Management Policy

Establishes methodology to mitigate potential risks arising from the bank's reliance on financial models and to ensure that the sources and the magnitude of the bank's model risk are understood and managed effectively.
ICBA Member - $175.50
Non-Member - $195.00
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Publication

Money Services Businesses

This policy provides guidance to assess the risks associated with servicing MSBs. Topics include the identification, documentation, and monitoring of these entities, as well as the operational areas and reviews that must be conducted to be in compliance.
ICBA Member - $180.00
Non-Member - $200.00
Learn More
Online Training

Online Courses - Individual

ICBA Community Banker University offers the ability to purchase various individual core banking courses. Purchasing an Individual course grants access to the person who has logged into to the ICBA website to purchase. Access to the certificate program will be granted for 365 days from the date of purchase.


Refer to Product Page
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Online Training

Online Training Plans

ICBA offers unlimited bank wide access to more than 300 online courses! The training courses that will help you build a strong foundation in 13 key areas of your bank:Audit, Bank Security, Communication, Compliance – Bank Regulations, Customer Service/Sales, Finance, Health & Safety, Human Resources, Information Security, Management/Leadership, Personal Development, and Teller Training. 

Refer to Product Page
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Online Training

Online Training Plans - CBU

Community Banker University offers a variety of online training options with courses that build knowledge and a strong foundation within key areas of the banking industry and professional development.

Prices vary by plan, check the plan comparison chart for more information!
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DVD/Download

Opening and Maintaining IRAs (DVD)

Recorded: August 25, 2020

Length: 60 Minutes

Presenter: Ascensus

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Opening and Maintaining IRAs (MP4)

Recorded: August 25, 2020

Length: 60 Minutes

Presenter: Ascensus

 

ICBA Members: $219
Non-Members: $319
Learn More
DVD/Download

Organizational Structures to Enhance Shareholder Value (DVD)

One of the key obligations of the Board and management of a community bank is to enhance shareholder value. However, how do we accomplish that without buying or selling? Often the answer is in how we structure our organization.
 
 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Organizational Structures to Enhance Shareholder Value (MP4)

One of the key obligations of the Board and management of a community bank is to enhance shareholder value. However, how do we accomplish that without buying or selling? Often the answer is in how we structure our organization.
 
 
ICBA Members: $219
Non-Members: $319
Learn More
Publication

Overdrafts

Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account closings, error resolution, and reporting
ICBA Member - $175.50
Non-Member - $195.00
Learn More
Webinar On Demand

Overview of Reg O (MP4)

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Pandemic Fraud: What is Ahead?

The spread of COVID-19 has launched a million frauds by criminals. The pandemic has created a climate of fear in the country. 
ICBA Members: $219
Non-Members: $319
Learn More
Publication

Pandemic Policy

This may be used as a stand alone policy or incorporated into your Business Continuity Policy. Contains guidance from The Interagency Statement on Pandemic Planning. Includes sample Pandemic Plan.
ICBA Member - $175.50
Non-Member - $195.00
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Webinar On Demand

Pay Equity Keeps Getting More COMPlicated (MP4)

The renewed focus on closing the gender pay equity gap has caused many state and even local governments to re-examine and strengthen their laws. It's not just about salaries either—hiring practices, benefits, and a host of other actions can create liability for employers. This webinar examines compensation, pay discrepancies, evolving federal and state legislation, and compliance concerns.

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Paycheck Protection Program -- Where Are We Now?

The SBA PPP has continued to evolve- 11 interim final rules and continuing iterations of frequently asked questions. The SBA rules concerning forgiveness may be perhaps the area of most significant concerns for bankers and borrowers alike. 
Free
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Webinar On Demand

Payment Card Industry Compliance (MP4)

Recorded March 25, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
CD

Perception is Everything Training CD

To a customer, customer service representatives are the first and most visible representatives of a bank. 

ICBA Member: $149
Nonmember: $249
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Publication

Planning and Budgeting

Identifies the responsible parties and outlines the process for developing and implementing the strategic plan and the budget.
ICBA Member - $225.00
Non-Member - $250.00
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Publication

Pre-Employment Background Screening

Reflects information contained in the FDIC’s Financial Institution Letter 46-2005 on Pre-Employment Background Screening. Covers the purpose and scope of the policy, responsibility, service providers, minimum screen requirements, additional screening procedures, and policy review. Note: This policy is included in our Human Resources policy (#184).
ICBA Member - $135.00
Non-Member - $150.00
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Online Training

Premium Plan

The Premium Plan is a complete Learning Management System. With this plan you get:

  • Access to the Full Library of more than 300 online courses with topics covering, Compliance, Security, Management, Information Technology, Customer Service and Sales, Audit, Teller Training, Human Resources, and Health & Safety.
  • System generated e-mail alerts for incomplete courses and the ability to create other customizable alerts
  • Customizable enrollment in courses by job function
  • The ability to create customizable reports for bank and examiner records
  • The opportunity to design and upload your own custom courses
  • To register and track in-house training sessions and track outside training
  • The ability to integrate the LMS with your Human Resources software to ease employee management within the LMS

View the full catalog
Purchase now (Login required prior to purchase - click the link to login or create a new account)

ICBA Members: $8,499 first year, $5,999 after
Non-Members: $12,499 first year, $9,999 after

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DVD/Download

Preparing for an IPO: Compensatory and Governance Thoughts and Design Considerations (DVD)

The purpose of this presentation is to discuss various compensatory issues and designs that a privately-held company should consider in conjunction with the initial public offering of its common stock (i.e., an IPO).  To that end, this presentation, will cover the two very distinct pre-IPO companies, such two being: (i) companies that shared equity awards with its key employees while it was privately held, and (ii) those that did not share equity awards with its key employees (i.e., all of the equity was owned by the founders, investors, and family members).
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Preparing for an IPO: Compensatory and Governance Thoughts and Design Considerations (MP4)

The purpose of this presentation is to discuss various compensatory issues and designs that a privately-held company should consider in conjunction with the initial public offering of its common stock (i.e., an IPO).  
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Preparing the Bank for the Economic Downturn (MP4)

People, rules, and tools – these are three key areas critical to every bank’s success; however, they become even more important if the economy takes a dip.  In a conversation-style session, the presenters will reflect on the capital, liquidity, accounting, credit, innovation, technology, people, and examination considerations that every bank must keep top-of-mind regardless of whether economic headwinds occur in the short- or long-term. 
 Free
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Online Training

Principles of Banking Certificate - Bank-Wide

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased on an individual level.

 

$999 / ICBA Members

$1,999 / Non-Members

$699 / Annual renewal for ICBA Members

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Online Training

Principles of Banking Certificate - Individual

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This certificate program may also be purchased for bank-wide use.

$499 / ICBA Members

$999 / Non-Members

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Webinar On Demand

Psychology of Robbery (MP4)

Take a look inside the head of a bank robber. Learn what the motivating factors are and why they do what they do. When a potential robber walks through the front door, the actions or inactions of the financial institution’s staff can have a definite impact on what happens next.

ICBA Members: $219
Non-Members: $319
Learn More
Publication

Quality Control System

Sets the guidelines for establishing a quality control system. Covers the purpose and scope of a quality control system, system operation, investigation, and policy review.
ICBA Member - $274.50
Non-Member - $305.00
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Publication

Real Estate Lending

Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development loans, and concentration management.
ICBA Member - $324.00
Non-Member - $360.00
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Publication

Real Estate Settlement Procedures Act

Establishes internal procedures to ensure proper compliance with the act, such as disclosures, escrow accounts, mortgage servicing transfers, and error resolution.
ICBA Member - $247.50
Non-Member - $275.00
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Webinar On Demand

Real Time Payments (MP4)

In this webinar, we will discuss why banks should consider adopting RTP, how banks can leverage RTP to boost consumer satisfaction, what impact RTP will have on current payment methods, and where faster payments are headed in the next five years, including a discussion of "FedNow", the Federal Reserve Banks' new interbank 24x7x365 real-time gross settlement service with integrated clearing functionality. 
ICBA Members: $219
Non-Members: $319
Learn More
Publication

Regulation B: Equal Credit Opportunity Act

Provides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and credit reporting.

ICBA Member - $180.00
Non-Member - $200.00
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Publication

Regulation CC: Expedited Funds Availability Act

Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
ICBA Member - $265.50
Non-Member - $295.00
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Publication

Regulation D: Definitions and Reserve Requirements Policy

Includes definitions for the various types of deposit accounts, as well as eligibility, transaction limitations, and penalties. Provides the computation and reporting requirements of Regulation D and establishes internal procedures that assist personnel in complying with the reserve requirements.
ICBA Member - $139.50
Non-Member - $155.00
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Publication

Regulation DD: Deposit Account Terms

Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.
ICBA Member - $234.00
Non-Member - $260.00
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Publication

Regulation E: Electronic Funds Transfer Act

Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
ICBA Member - $234.00
Non-Member - $260.00
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Publication

Regulation E: International Remittance Transfer Policy Act

Provides guidance for those banks that will act as Remittance Transfer Providers. Dodd-Frank added consumer protections for remittance transfers sent by consumers in the United States to individuals and businesses in foreign countries. The systems required by this regulation are intended to significantly improve the predictability of remittance transfers, as well as provide consumers with better information for comparison shopping. This policy is designed for those banks that will process more than 100 remittance transfers annually.
ICBA Member - $175.50
Non-Member - $195.00
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Publication

Regulation F: Correspondent Banking

Designed to limit the risks that the failure of another depository institution poses to the bank. Provides the board with a methodology for establishing criteria to select a correspondent bank and outlines procedures for identifying, monitoring, and managing correspondent relationships and correspondent concentration risks. Updated to guide compliance with the Interagency Guidance on Correspondent Concentration Risks (FIL-18-2010) and Regulation F: Limitations on Interbank Liabilities. Includes a Concentration Risk Worksheet in Microsoft® Excel to calculate and monitor credit and funding exposures for correspondents on a stand-alone and organization-wide basis.
ICBA Member - $270.00
Non-Member - $300.00
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Publication

Regulation GG - Unlawful Internet Gambling Policy

Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.
ICBA Member - $180.00
Non-Member - $200.00
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Publication

Regulation P: Consumer Privacy Policy

Addresses the collection, use, and retention of customer information, including maintenance of accurate information, limiting employee access, protection via security procedures, maintaining customer privacy in business relationships with third parties, and disclosure of privacy principles to customers.
ICBA Member - $355.50
Non-Member - $395.00
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Webinar On Demand

Regulation W - An Overview (MP4)

Regulatory compliance remains a key focus of bank regulatory agencies, and thus remains an issue of importance for all community banks. This webinar will provide a thorough overview of Reg. W’s requirements to prepare your community bank to manage all relationships and interactions with affiliates in a manner that will meet with regulatory approval. 
ICBA Members: $219
Non-Members: $319
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Publication

Regulation Z: Loan Terms, Disclosures, and Advertising

Updated policy for TRID. Covers the requirements of the Truth in Lending Act. Includes exempt transactions, open-end credit, credit cards, home equity lines of credit, closed-end credit, and right of rescission, as well as advertising for credit.

ICBA Member - $337.50
Non-Member - $375.00
Learn More
Publication

Remote Deposit Capture

Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
ICBA Member - $229.50
Non-Member - $255.00
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Webinar On Demand

Return to Work Session 1: Reimagining the Workforce

  • Guidance on how to lead your on-site and remote workforce
  • Hiring in the midst of disruption
  • What you need to know about employee tax credits, such as the Work Opportunity Tax Credit (WOTC) 

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Return to Work Session 2: HR Considerations

Join Jackson Lewis attorney Janet Olawsky for updated guidance regarding COVID-19 considerations and what you need to be doing to protect your employees and keep your operations running smoothly.
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Return to Work Session 3: Fraud and Security Considerations

Is it a Criminal or Your Customer?
Reopening your bank has brought problems no one could have foreseen. 
ICBA Members: $219
Non-Members: $319
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Publication

Right to Financial Privacy

Establishes limitations and duties regarding the release of information sought by government agencies.
ICBA Member - $139.50
Non-Member- $155.00
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Certification

Risk Management Certification (CCBRS)

 

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Publication

Risk Management Policy

Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee and risk management officer.
ICBA Member - $175.50
Non-Member - $195.00
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Publication

SAFE Act

Guides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan originators and the bank, required information, use of unique identifiers and maintaining registrations.
ICBA Member - $225.00
Non-Member - $250.00
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Publication

Safe Deposit Box

Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions and scope, responsibility, CIP, rental contracts, state law issues, customer and master keys, access, employee access, delinquency and termination, fees/charges, record keeping, insurance, audit, and policy review.
ICBA Member - $265.50
Non-Member - $295.00
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Publication

Safeguarding Customer Information

Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility, assessment of risk, management and control of risk, employee education and training, testing, monitoring, oversight of service provider arrangements, updating/adjusting the program, and reporting to the board.
ICBA Member - $270.00
Non-Member - $300.00
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Publication

Sale of Nondeposit Investments

Applies to all retail sales of nondeposit products, including marketing and promotional activities. Covers objectives, scope, responsibility, minimum standards, program management, setting and circumstances of sales, disclosures and advertising, suitability, qualifications and training, compensation, fiduciary accounts, third-party arrangements, compliance and audit, exceptions to policy, and policy review.
ICBA Member - $175.50
Non-Member - $195.00
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Webinar On Demand

SBA PPP Loan Forgiveness: A Deeper Dive into the Accounting and Technical Aspects

It seems like a lifetime has happened since the launch of SBA’s PPP and community bankers have been working feverishly to ensure that every element of the PPP is covered. This webinar will focus on the latest stage in the SBA PPP lifecycle - the loan forgiveness component.

 Free
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Publication

Secondary Mortgage Market Policy

This policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the bank.
CBA Member - $139.50
Non-Member - $155.00
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Publication

Servicemembers Civil Relief Act

This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as the bank’s obligations in reducing interest rates, installment and lease contracts, coverage of certain family members, and automatic extensions of power of attorney.
ICBA Member - $229.50
Non-Member - $255.00
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Publication

Social Media Policy and Guideline

Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
ICBA Member - $279.50
Non-Member - $310.00
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Publication

Social Media Policy and Guidelines

Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
ICBA Member - $279.00
Non-Member - $310.00
Learn More
Publication

Social Media Toolkit

Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
ICBA Member - $279.50
Non-Member - $310.00
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Online Training

Standard Plan

The Standard Plan gives your bank access to the full catalog of over 300 online courses. The system allows for individual or group enrollment into an individual course or multiple courses at one time.

Subscription runs from Oct. 1 – Sept. 30. Price is prorated at time of purchase. Purchase now for up to 3 months of free access!

ICBA Members: $599
Non-Members: $1,999

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DVD/Download

Strategic Planning for Community Banks (You are Not Bank of America) (DVD)

For community banks, strategic planning should be done differently than if you are Bank of America. Your time and efforts put into strategic planning need to produce practical results, not esoteric, touchy-feely statements of your mission, vision, value proposition, or some other esoteric commentary. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Strategic Planning for Community Banks (You are Not Bank of America) (MP4)

For community banks, strategic planning should be done differently than if you are Bank of America. Your time and efforts put into strategic planning need to produce practical results, not esoteric, touchy-feely statements of your mission, vision, value proposition, or some other esoteric commentary. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Strategic Planning for Financial Institutions - It's All About Your Strategy (MP4)

Your institution is unique so your Strategic Plan should be unique as well. Too often, executives and directors will construct a strategic plan from old plans, strategies found online, or just brainstorming based on emotion or intuition. Financial Institutions, however, have become much faster-paced organizations than they were 10 years ago—or even a few months ago! Community Banks are impacted by many more forces, regulations, competitors, and now the Pandemic. There are more challenges than ever before but there are new opportunities as well. These drivers highlight the need for every institution to have a living, breathing strategic plan to thrive and grow. It’s all about your strategy!
 
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Strategic Plans, Capital Plans & Risk Appetites - How They Fit Together (MP4)

Perhaps the three most important documents for a bank are (i) the strategic plan, (ii) the capital plan, and (iii) a set of risk appetites. Join Peter Weinstock and Carl Goss to discuss the scope and content of these three documents, processes for keeping these documents current, how the documents reinforce one another to promote the bank’s success, and regulatory expectations for each.
 
 
ICBA Members: $219
Non-Members: $319
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DVD/Download

Strategies for Succession Planning and Talent Management (DVD)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Strategies for Succession Planning and Talent Management (MP4)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. 
ICBA Members: $219
Non-Members: $319
Learn More
DVD/Download

Strategies of Remaining Independent in a Consolidating Environment (DVD)

This webinar will explore ten fundamental strategies for remaining an independent community bank in a consolidating environment. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Strategies of Remaining Independent in a Consolidating Environment (MP4)

This webinar will explore ten fundamental strategies for remaining an independent community bank in a consolidating environment. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Stress Testing, Credit Administration and Capital (MP4)

ICBA Members: $219
Non-Members: $319

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Publication

Subprime Lending

Addresses the regulatory agencies' concern about subprime lending. Covers definitions specific to subprime lending; risk management, including ALLL; capital adequacy; abusive practices; and training.
ICBA Member - $324.00
Non-Member - $360.00
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DVD/Download

Succession Planning for a Successful Future (DVD)

Recorded: April 16, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Succession Planning for a Successful Future (MP4)

Recorded: April 16, 2020

Length: 60 Minutes

Presenter: Doc Bodine, Gerrish Smith Tuck

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Succession Planning for Community Banks (MP4)

ICBA Members: $219
Non-Members: $319

Learn More
Publication

Suspicious Activity Reporting

Provides the guidelines a bank must follow when reporting criminal activity, including insider misconduct.

ICBA Member - $180.00

Non-Member - $200.00

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Webinar On Demand

Tax Reform Recap - How did this affect farmers? (MP4)

Recorded October 3, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Publication

Technology Risk Management

Covers responsibility and management structure; security concerns related to physical systems, personnel, computers/databases, audit trails, and cyber threats; electronic banking; contingency planning; and potential exceptions.
ICBA Member - $355.50
Non-Member - $395.00
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Online Training

Teller Specialist Certificate - Bank-Wide

The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment.

This certificate program may also be purchased on an individual level.

ICBA Members:$499
Non-Members: $899
Annual renewal for ICBA Member: $249
Learn More
Online Training

Teller Specialist Certificate - Individual

The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function.

This certificate program may also be purchased for bank-wide use.

$199 / ICBA Members

$399 / Non-Members

Learn More
Online Training

Teller Specialist Certificate Program

The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate program consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function. Each area includes a comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate.

ICBA Members: $429
Non-Members: $899
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Webinar On Demand

The Great Pause of 2020 - What COVID-19 Means for Community Banks

History may reflect the current environment as “The Great Pause of 2020”. However, for many of us, the hope that this is only a pause does not remove the concern that currently we do not know how long the pause will last.
Free
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Webinar On Demand

The Role of Community Bank Directors in Compliance (MP4)

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: BASICS of CDFIs

Recorded: August 13, 2020

Length: 45 Minutes

Free
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: BENEFITS of BECOMING a CDFI

Recorded: September 3, 2020

Length: 45 Minutes

 

Free
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Webinar On Demand

The strategic opportunities in CDFIs – how your bank can leverage a special federal designation: HOW to BECOME a CDFI

Recorded: October 15, 2020

Length: 45 Minutes

 

Free
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DVD/Download

Top 10 Employee Handbook Mistakes (DVD)

Recorded: July 24, 2019

Length: 60 Minutes

Presenter: Jennifer Nodes, Jackson Lewis

 

ICBA Member: $219
Non-Member: $319
Learn More
Webinar On Demand

Top 10 Employee Handbook Mistakes (MP4)

This fast-paced presentation will assist banks of all sizes ensure that its employee handbook complies with all legal requirements relating to discrimination, harassment, paid time off, bonuses, commissions, expense reimbursements, federal and state contracting requirements and other applicable laws. The presenter will identify common handbook pitfalls and provide suggestions on how to make changes to avoid
liability down the road. Attendees will also receive a checklist to assist in reviewing their handbooks. 

 

ICBA Member: $219
Non-Member: $319
Learn More
Webinar On Demand

Top 10 HSA Issues 2020

Recorded: November 17, 2020

Length: 60 Minutes

Presenter: Ascensus

ICBA Members: $219
Non-Members: $319
Learn More
DVD/Download

Top 10 IRA Issues 2020 (DVD)

This course will cover the hottest IRA topics we get questions about on Ascensus’ consulting lines. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Top 10 IRA Issues 2020 (MP4)

This course will cover the hottest IRA topics we get questions about on Ascensus’ consulting lines. 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Treasury Management (MP4)

Financial institutions, particularly community banks, have been growing their suites of commercial products and services.  Many financial institutions offer treasury management services such as ACH origination, commercial bill pay, online banking, commercial remote deposit capture, and more.  This webinar will discuss approaches to documenting approaches to Treasury Management Services, including “master” vs. standalone agreements, along with tips for important service-specific provisions, along with strategies on dealing with “pass-through” terms that vendors may require a financial institution’s end-user customer to agree to. 

 

ICBA Members: $219
Non-Members: $319
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Publication

Ultimate Guide for Bank Directors

The Ultimate Guide for Bank Directors provides bank directors with the knowledge and insight necessary for performing their fiduciary responsibilities conscientiously and effectively. This is a must read for every board member or bank executive aspiring to become a director.

 

ICBA Member: $24.95
Nonmember: $44.95

Bank Director Program: $19.95

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Publication

Unfair and Deceptive Credit Practices

Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a consumer financial product or service. Sets guidelines to properly handle consumer credit contracts, late charge accounting practices, and cosigner practices. Policy template includes Review Procedures and Consumer Complaint Procedures.
 
ICBA Member - $301.50
Non-Member - $335.00
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Online Training

Universal Banker Certificate - Bank-Wide

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing.

This certificate program may also be purchased on an individual level.

$999 / ICBA Members

$1,999 / Non-Members

$549 / Annual renewal for ICBA Members

Learn More
Online Training

Universal Banker Certificate - Individual

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing.

This certificate program may also be purchased for bank-wide use. 

$499 / ICBA Members

$1,299 / Non-Members

Learn More
Online Training

Universal Banker Certificate Program

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing. Frontline employees need to meet the challenges presented by these changes and continue to provide the exceptional service customers have come to expect from their local branches. The Universal Banker role has emerged as a solution to these seismic shifts in retail branch banking. This comprehensive certificate program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers.


ICBA Members: $999
Non-Members: $1999
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Webinar On Demand

Vendor Risk Management (MP4)

Developing a risk management program that addresses vendor risk is essential for every bank, particularly given technological developments. This presentation will navigate regulatory hot button areas as identified in recent examinations and provide suggestions on identifying potential risks before the regulators do.   
 
 
ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

What’s in store for AML and Sanctions in 2021 (MP4)

 

ICBA Members: $219
Non-Members: $319
Learn More
Webinar On Demand

Why Fight Rather Than Settle: The Scarlet Letter of Enforcement Actions

Bank insiders (directors, officers and principal shareholders) oftentimes must complete biographical and financial reports, whether in banking or in their private affairs.  Such reports typically request information about any enforcement actions in any other context. 
ICBA Members: $219
Nonmembers: $319
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Publication

Wire Transfer

Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on regulatory requirements, money laundering, and settlement by giving best practice examples.
ICBA Member - $162.00
Non-Member - $180.00
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Publication

Work From Home Policy

This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees, productivity issues, home office and equipment assessment, remote access considerations, safeguarding information, monitoring, and reimbursement considerations. A short-term telecommuting agreement is also included.
ICBA Member - $175.50
Non-Member - $195.00
Learn More
Online Training

Workplace Compliance Bundle

Community banks are small businesses and the regulations and laws that small business owners need to follow go far beyond banking compliance. This bundle covers wide range of topics critical to the success of any small business. Sample courses include: Harassment Prevention for Employees, Wage and Hour Law, Health and Safety for Small Business, and the Family and Medical Leave Act. The courses in this bundle will help ensure everyone – from directors to tellers – is receiving the training they need to successfully execute the requirements of their job. *Available 365 days from the date of purchase.
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ICBA Members: $199
Non-Members: $499
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Webinar On Demand

Workplace Violence/Active Shooter Precautions

The stark reality is that active shooter incidents have become a regular occurrence, not an anomaly. Many times, the response we hear is that warning signs were present but no one recognized them ahead of time. What are the warning signs of workplace violence?
ICBA Members: $219
Non-Members: $319
Learn More
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