COMMUNITY BANKER UNIVERSITY

Seminars and Institutes

Community Banker University offers many events throughout the year that offer CPE credits. See below for upcoming events and program descriptions.

Live Events

Upcoming Events

Event Name Date
Troubled Loans

Troubled Loans and Credit Management Seminar

Lending Operations

Seminar - Virtual

Feb 22, 2023 Register
Compliance

Compliance Institute

Compliance Security

Seminar - Live

Feb 26, 2023 Register
Bank Security

Bank Security Institute

Bank Security Certification Executive C-Suite Training Operations Security

Seminar - Virtual

Feb 28, 2023 Register
ICBA LIVE 2023 Event Image

ICBA LIVE 2023

Director Executive C-Suite Training ICBA LIVE Leadership Development

Major Events

Mar 12, 2023 Register
Analyze

Credit Analyst Institute

Auditing Credit Analyst Certification Executive C-Suite Training Lending

Seminar - Virtual

Mar 28, 2023 Register
Fraud

Fraud Seminar

Payments Technology

Seminar - Virtual

Apr 4, 2023 Register
Lending

Commercial Lending Institute

Executive C-Suite Training Lending Lending Certification

Seminar - Virtual

Apr 4, 2023 Register
Forum March

Bank Director Forum - Session 1

Bank Director Program Director Executive C-Suite Training

Seminar - Virtual

Apr 13, 2023 Register
Troubled Loans

Loan Review Seminar

Seminar - Virtual

Apr 18, 2023 Register
Fintech

IT Institute

Information Technology Certification Technology

Seminar - Virtual

Apr 18, 2023 Register
Troubled Loans

Advanced Loan Review Seminar

Lending

Seminar - Virtual

Apr 20, 2023 Register
Mergers and Acquisitions Bundle

Community Bank Mergers & Acquisitions Seminar

Executive C-Suite Training Human Resources

Seminar - Live

Apr 24, 2023 Register
Agriculture

Agricultural Credit Analysis Seminar

Compliance Compliance Certification Executive C-Suite Training

Seminar - Virtual

Apr 26, 2023 Register
Cybersecurity

BSA/AML Institute

BSA Certification Compliance Executive C-Suite Training Security

Seminar - Virtual

May 2, 2023 Register
Virtual Seminar

FDICIA Seminar

Executive C-Suite Training

Seminar - Live

May 3, 2023 Register
Reports

Call Report Seminar

Operations

Seminar - Virtual

May 10, 2023 Register
Reports

Advanced Call Report Seminar

Operations

Seminar - Virtual

May 11, 2023 Register
Capital Summit

Capital Summit 2023

Director Executive C-Suite Training Technology

Seminar - Live

May 14, 2023 Register
Financial

Financial Statement Analysis Seminar

Auditing Lending

Seminar - Virtual

May 16, 2023 Register
Auditing

Audit Institute

Auditing Auditing Certification

Seminar - Virtual

May 16, 2023 Register
Analyze

Cash Flow Analysis Seminar

Marketing Operations

Seminar - Virtual

May 17, 2023 Register
Forum Nov

Bank Director Forum - Session 2

Bank Director Program Director Executive C-Suite Training

Seminar - Virtual

Jun 1, 2023 Register
Compliance

Compliance Institute

Compliance Compliance Certification Deposit/Operations/Payments Lending Operations

Seminar - Virtual

Jun 6, 2023 Register
Commercial Lending Properties

Commercial Real Estate Lending Seminar

Bank Director Program Director Executive C-Suite Training Human Resources Operations

Seminar - Virtual

Jun 14, 2023 Register
Financial Crime

Analyzing Your Bank's Financial Statement Seminar

Bank Director Program Director Executive C-Suite Training Human Resources Operations

Seminar - Virtual

Jun 15, 2023 Register
risk

Risk Management Institute

Compliance Cybersecurity Executive C-Suite Training Risk Management Certification

Seminar - Live

Jun 26, 2023 Register
Vendor Management

Vendor Management Seminar

Executive C-Suite Training Risk Management

Seminar - Virtual

Aug 1, 2023 Register
Agriculture

Agricultural Credit Analysis Seminar

Compliance Compliance Certification Executive C-Suite Training

Seminar - Virtual

Aug 2, 2023 Register
Troubled Loans

Troubled Loans and Credit Management Seminar

Lending Operations

Seminar - Virtual

Aug 3, 2023 Register
Cybersecurity

BSA/AML Institute

BSA Certification Compliance Executive C-Suite Training Security

Seminar - Live

Aug 7, 2023 Register
CFO

CFO Forum

Bank Director Program Director Executive C-Suite Training Leadership Development Operations

Seminar - Live

Aug 14, 2023 Register
Analyze

Credit Analyst Institute

Auditing Credit Analyst Certification Executive C-Suite Training Lending

Seminar - Virtual

Aug 15, 2023 Register
Human Resources

Community Bank Human Resources Seminar

Executive C-Suite Training Human Resources

Seminar - Live

Aug 16, 2023 Register
Lending

Commercial Lending Institute

Executive C-Suite Training Lending

Seminar - Live

Aug 20, 2023 Register
Technology Image Laptop

Advanced IT Seminar

Executive C-Suite Training Lending Technology

Seminar - Virtual

Aug 22, 2023 Register
Bank Security

Bank Security Institute

Bank Security Certification Executive C-Suite Training Operations Security

Seminar - Live

Aug 28, 2023 Register
Forum Sept

Bank Director Forum - Session 3

Bank Director Program Director Executive C-Suite Training

Seminar - Virtual

Sep 7, 2023 Register
Bank Security

Consumer Lending Institute

Executive C-Suite Training Lending

Seminar - Live

Sep 10, 2023 Register
Auditing

Audit Institute

Auditing Auditing Certification

Seminar - Live

Sep 17, 2023 Register
Auditing

Community Bank Marketing Seminar

Human Resources Operations Technology

Seminar - Live

Sep 20, 2023 Register
Current Issues

Annual Current Issues Certification Conference

Information Technology Certification Technology

Seminar - Virtual

Sep 25, 2023 Register
Analyze

Credit Analyst Institute

Auditing Credit Analyst Certification Executive C-Suite Training Lending

Seminar - Live

Oct 1, 2023 Register
Compliance

Compliance Institute

Compliance Compliance Certification Deposit/Operations/Payments Lending Operations

Seminar - Live

Oct 1, 2023 Register
Digital Relationship

Annual Directors Conference

Director Executive C-Suite Training Technology

Seminar - Live

Oct 11, 2023 Register
Digital Relationship

IT General Controls Seminar

Director Executive C-Suite Training Technology

Seminar - Virtual

Oct 11, 2023 Register
Resort and Pool

Annual Directors Conference

Auditing Directors

Seminar - Live

Oct 11, 2023 Register
Fintech

IT Institute

Information Technology Certification Technology

Seminar - Live

Oct 15, 2023 Register
Current Issues

Annual Current Issues Certification Conference

Information Technology Certification Technology

Seminar - Live

Oct 23, 2023 Register
Cybersecurity

BSA/AML Institute

BSA Certification Compliance Executive C-Suite Training Security

Seminar - Virtual

Nov 7, 2023 Register
Director Forum

Bank Director Forum - Session 4

Bank Director Program Director Executive C-Suite Training

Seminar - Virtual

Nov 16, 2023 Register
Event Type Date Info

Seminar and Institute Information

  • Advanced Call Report Seminar

    Operations

    The regulatory reporting burden faced by community banks today is stronger than ever. As the complexity of the call report and Federal Reserve reports continue to increase, even experienced bankers often have questions about the nuances of these filings.

    Early Bird Price (ends April 12, 2023): $595

    ICBA Members: $695

    Non-Members: $795

    Non-Bankers: $1,195

    Use the discount code MULTI_CR and receive $100 off when you register for both the Call Report and Advanced Call Report Seminars!

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Advanced IT Seminar – Virtual

    Technology

    Is your community bank prepared to handle the increasing threats and exposures to your IT infrastructure? To succeed in today's fast-paced environment, financial institutions need to constantly evolve.

    ICBA Member Early-Bird: $595
    ICBA Member after July 1, 2022: $695
    Nonmember: $795
    Nonbanker: $1,195

    NOTE: Registration fee is valid for one connection, only for the individual registered. Full payment is required prior to attendance. For more information, call 800-422-7285.

  • Advanced Loan Review Seminar

    Lending

    This advanced session builds on the materials presented in the Loan Review Seminar to take your analysis skills to the next level. Learn about the common loan level challenges, such as the intricacies of computing global cash flows for businesses and their guarantors. 

    Early Bird Price (ends March 28, 2023): $595

    ICBA Members: $695

    Non-Members: $795

    Non-Bankers: $1,195

    Bank Director Program Member: $495

    Bank Director Program Non-Member: $595

    Use the discount code MULTI_LR and receive $100 off when you register for both the Loan Review and Advanced Loan Review sessions!

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Agricultural Credit Analysis Seminar

    Compliance Compliance Certification Executive C-Suite Training

    This seminar is designed to meet the needs of agricultural lenders by identifying market issues and providing the tools to assess the borrower’s ability to navigate difficult times.   

    Early Bird Price (ends March 17, 2023): $395

    ICBA Members: $495

    Non-Members: $595

    Non-Bankers: $695

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Bank Security Institute

    Bank Security Certification Executive C-Suite Training Operations Security

    Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.

    ICBA Members: $1,699

    Non-Members: $2,199

    Non-Bankers: $2,699

    Certification Testing Fee: $500

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Call Report Seminar

    Operations

    In an ever-changing regulatory and accounting environment, it is important that call report preparers and reviewers remain up to date. Attend this seminar for a detailed discussion of each call report schedule as well as the real-life challenges of completing an accurate call report. 

    Early Bird Price (ends April 12, 2023): $595

    ICBA Members: $695

    Non-Members: $795

    Non-Bankers: $1,195

    Use the discount code MULTI_CR and receive $100 off when you register for both the Call Report and Advanced Call Report Seminars!

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Cash Flow Analysis Seminar

    Marketing Operations

    Only cash can repay loans. To effectively conduct a complete credit analysis, the sources and uses of cash in the business must be understood. Ground yourself in the mechanics of constructing business cash flow statements and their use of credit analysis.

    Early Bird Price (ends April 15, 2023): $395

    ICBA Members: $495

    Non-Members: $595

    Non-Bankers: $695

    Use the discount code MULTI_CFSA and receive $100 off when you register for both the Financial Statement Analysis and Cash Flow Analysis sessions!

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • CFO Forum

    Bank Director Program Director Executive C-Suite Training Leadership Development Operations

    The CFO Forum tackles the top issues CFOs face today, including emerging tax and accounting strategies, CECL implementation, deposit funding sources, risk management, cybersecurity and much more.

    Early Bird Price (Ends July 14, 2023): $695

    ICBA Members: $795

    Non-Members: $895

    Bank Director Program Member: $495

    Bank Director Program Non-Member: $595

    Printable Registration Form

    Note: Registration fee is valid for one connection, only for the individual registered. Each attendee must register. Full payment is required prior to attendance.  For more information, call 800-422-7285.


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Community Bank Marketing Seminar - In-Person

    Executive C-Suite Training Marketing

    Retail wars, digital transformation, and customer demand are dramatically changing the landscape of community banking. To succeed in the competitive marketplace, community bank marketers and retail teams must be savvy, forward-thinking, and implement game-changing strategies.
    ICBA Member Early-Bird: $595
    ICBA Member after Aug. 29, 2022: $695
    Non-Member: $795
    Non-Banker: $1,195 

    Bank Director Program ICBA Member: $495
    Bank Director Program Nonmember: $595

    NOTE: Registration fee is valid only for the individual registered. Full payment is required prior to attendance. For more information, call 800-422-7285.

  • Financial Statement Analysis Seminar

    Auditing Lending

    Assessing creditworthiness of a borrower is about information. This course focuses on the critical issues arising through preparation of financial statements by the borrower, the role of accountants, the calculation of key ratios, and the use of financial statements in the credit decision process. 

    Early Bird Price (ends April 15, 2023): $395

    ICBA Members: $495

    Non-Members: $595

    Non-Bankers: $695

    Use the discount code MULTI_CFSA and receive $100 off when you register for both the Financial Statement Analysis and Cash Flow Analysis sessions!

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Fraud Seminar

    Payments Technology

    Join Community Banker University and fraud expert Barry Thompson for a fast-moving seminar that will prepare you to identify and protect your bank's reputation and assets. Benefit from the interactive format and expert instruction and leave with essential knowledge and tools that you can implement immediately.   

    Early Bird Price (Ends March 3, 2023): $695

    ICBA Members: $795

    Non-Members: $895

    Non-Banker: $1,295

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • IT General Controls for Internal Auditors Seminar - Virtual 

    Technology

    Banks conduct audits on an ongoing basis to monitor their bank’s internal controls and ensure adequacy and compliance with their bank’s policies and procedures. The audit scope should include an in-depth review of IT and information security controls and operating procedures that help protect the institution from losses.

    ICBA Member Early-Bird: $495
    ICBA Member after Sept. 9, 2022: $595
    Non-Member: $795
    Non-Banker: $1,195

    NOTE: Registration fee is valid for one connection, only for the individual registered. Full payment is required prior to attendance. For more information, call 800-422-7285. 

  • IT Institute

    Information Technology Certification Technology

    Information technology solutions continue to evolve creating opportunities for community banks to increase efficiency, improve service capabilities, and better safeguard customers. 

    ICBA Members: $2,699

    Non-Members: $3,599

    Non-Bankers: $4,499

    Certification Testing Fee: $500

    Printable Registration Form

    Note: Registration fee is valid for one connection, only for the individual registered. Each attendee must register. Full payment is required prior to attendance.  For more information, call 800-422-7285.


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Risk Management Institute

    Compliance Cybersecurity Executive C-Suite Training Risk Management Certification

    In today’s community bank, the concept of risk and managing the bank’s exposure to risk is continually top-of-mind. Designed exclusively for community bankers, the ICBA Risk Management Institute offers participants an opportunity to enrich and affirm important knowledge of risk components influencing a community bank’s function and soundness.

    ICBA Members: $1,699

    Non-Members: $2,199

    Certification Testing Fee: $500

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

  • Troubled Loans and Credit Management Seminar

    Lending Operations

    Build a pro-active mindset in identifying concerning trends that left unaddressed could lead to a bank loss. A past due payment is not an early warning sign. It’s an indication that you have already missed the opportunity to assist your client.

    Early Bird Price (Ends Jan. 27, 2023): $395

    ICBA Members: $495

    Nonmembers: $595

    Non-bankers: $695

    Bank Director Program Member: $295

    Bank Director Program Nonmember: $395

    Printable Registration Form


    Attendance/Cancellation Policy:

    • Registration fee is valid only for the individual registered. Each attendee must register.
    • Full payment is required prior to event attendance.
    • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
    • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
    • A substitute registration will be accepted.
    • No refunds will be issued once the bank has received event materials or after the event start date.
    • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

    For more information, call 800-422-7285.

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    FAQs and Overview

    Community Banker University’s seminars, institutes, conferences, and workshops will offer the same blend of learning, connection, and fun that you would expect from any in-person ICBA event.

    We will use the same instructors, breakout sessions, plus a chat feature, polling questions, and virtual networking to ensure you feel connected and engaged throughout the event. Participants will receive event materials electronically via their icba.org account

    With so many unknowns affecting travel and potentially the health and safety of participants we decided to take all live in person scheduled events to 100% virtual events so that we could fully focus our energies on creating optimal experiences for participants.

    No, these sessions will not be recorded for distribution.

    Unfortunately, no. The registration is designed for the individual attendee. However, with no travel expenses, it is more economical and convenient than ever for banks to register more than one employee.

    ICBA will take attendance each day at all of the virtual sessions. We are able to see when you log in and log out of the sessions. ICBA will issue a Certificate of Completion for CPE credits at the completion of each session. These CPE can be used for maintenance of ICBA certifications.

    To report the sessions as live training CPE for ICBA Certifications, be sure to choose ICBA Live In-Person Seminar from the Course Type dropdown in your Online Certification Portfolio.

    Yes, you will have access to the certification exam(s) through ICBA’s Online Platform. You will be able to access the exam by logging into the online platform at the time specified by ICBA. You will not be allowed any outside help or materials while completing the exam. You will have a designated amount of time in which to complete and submit the exam.

    Our events will be hosted in a Zoom platform.

    For security purposes, we will set a password on all meetings to ensure the meeting is protected from hackers.  We also enable Zoom’s “Waiting Room” feature, which allows our meeting hosts to keep participants in a digital queue until they are verified and approved to join  

    Requirements for participation in the zoom event are as follows:

    • An internet connection – broadband wired or wireless (3G or 4G/LTE)
    • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth.
    • A webcam or HD webcam – built-in or USB plug-in.

    Community Banker University has teamed with Dell to bring you affordable webcams and headsets to optimize your virtual learning experience. Most options are plug and play and don't require the installation of any software to run. Visit Dell.com/ICBA to access member savings.

    You will receive an email from ICBA the week prior to the event with instruction on how to access your materials at icba.org. You will have access to a PDF file that you may print or download to your computer.

    Registration Cancellation

    If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund. If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs. A substitute registration will be accepted. No refunds will be issued once the bank has received event materials or after the event start date.

    Attendance at all ICBA programs will be considered on a first come, first served basis. If the program is cancelled, ICBA’s liability is limited to the registration fee. For additional questions contact ICBA at 800-422-7285.

    ICBA Code of Conduct & Complaint Policy

    Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA’s Community Banker University events aim to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

    As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

    This zero-tolerance policy means that the Association will not tolerate any conduct by or towards any meeting participant and ICBA staff during the conference (virtual or face-to-face) that singles out an individual or group of individuals for different treatment than others based on a protected characteristic, that is intended to or has the effect of unreasonably interfering with another’s participation in or that creates an intimidating, hostile, or offensive conference.

    Accordingly, the Association absolutely prohibits harassment or discrimination, in any form, based on sex, age, disability, marital status, sexual orientation, race, color, religion, national origin, veteran status, or any other legally protected characteristic. All participants, including, but not limited to, attendees, speakers, exhibitors, vendors, contractors, ICBA staff members, service providers, and all others are expected to abide by this ICBA Code of Conduct.

    This Policy applies to all ICBA meeting-related and hosted events, including those sponsored by organizations other than ICBA but held in conjunction with ICBA events, on public or private platforms. To ensure everyone has a best-in-class experience, we ask each attendee to adhere to certain principles:

    • Be respectful of your fellow attendee in thought, word, and deed.

    • Be open-minded and ready to learn. Embrace learning at all times.

    • Be inclusive in your speech, writing, and actions. Celebrate and appreciate our differences.

    • Be present. ICBA’s Community Banker University events are a time for renewal and learning; be fully engaged during sessions.

    • Respect confidentiality requests by speakers and other attendees.

    • We invite you to attend in a spirit of curiosity, friendliness, open-mindedness, camaraderie, and respect. We will not tolerate harassment in any form.

    If you experience harassment or hear of any incidents of unacceptable behavior, ICBA asks that you immediately inform Lindsay LaNore, Chief Learning and Experience Officer, at [email protected] or 320-352-7321, so that we can take appropriate action.


    Unacceptable behaviors include, but are not limited to:

    • Harassment, intimidation, or discrimination in any form.

    • Verbal abuse of any attendee, speaker, exhibitor, ICBA staff member, service provider, or other meeting guest.

    Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, exhibitor, ICBA staff member, service provider, or other meeting guest.

    • Disruption of presentations during sessions or at other events organized by ICBA throughout the conference. All participants must comply with the instructions of the moderator and any ICBA conference staff.

    • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. ICBA reserves the right to remove such messages and potentially ban sources of those solicitations.

    • Participants may not use or copy any content or information shared via the event for business purposes in any manner. This includes, but is not limited to, the copying or taking of screen shots of Q&A, chat room activity, or other materials shared during the event.

    ICBA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and ICBA reserves the right to prohibit attendance at any future meeting, virtually or in person.

    All complaints will be treated seriously and responded to promptly. All reports are kept confidential to the fullest extent possible. Retaliation for reporting unacceptable behavior is a violation of the Code of Conduct. Falsely reporting unacceptable behavior is a violation of the Code of Conduct.

    If possible, provide the following information:

    • Identifying information (name/company, email address, appearance) of the participant who violated the Code of Conduct

    • The behavior that was in violation

    • The location and approximate time of the behavior

    • The circumstances surrounding the incident

    • Other people involved in or witnessing the incident

    ICBA staff will respond to the incident swiftly. If conduct poses an immediate threat to anyone, emergency services will be contacted. If you feel you have been falsely or unfairly accused of violating this Code of Conduct you should notify Lindsay LaNore, Chief Learning and Experience Officer, at [email protected] or 320-352-7321 with a concise description of your grievance. Your grievance will be handled in accordance with our existing policies.


    Event Safety Information

    The health and safety of all participants is a top priority. We are taking appropriate safety measures and will follow all federal, state, and local guidelines, as well as any venue or location-specific regulations as required to keep attendees safe.

    By registering for the event, you acknowledge that you agree to, and will abide by, the guidelines and regulations at the time of the event. We will continue to update this site as we get closer to the event.