The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function.
This certificate program may also be purchased for bank-wide use.
Upon successful completion of all four learning area courses (some courses include a specific course test) and the final exam, the learner is awarded a certificate of completion.Purchasing an Individual Certificate Program grants access to the person who has logged in the ICBA website to purchase. It cannot be transferred to another user.
Area 1: Teller 101
Area 2: All About Checks
Area 3: Customer Service
Area 4: Compliance for Tellers
21 courses/10 CPE credits