IT Outsourcing – Navigating the Decision Process (MP4)

Exclusive to ICBA Members: Join this webinar to learn about the considerations banks should take prior to selecting a vendor and how to avoid some of the most common pitfalls. This webinar will also introduce valuable new IT Outsourcing resources available exclusively to ICBA members.

Recorded: November 12, 2020
Length: 60 Minutes

Rapid changes and advances in technology enable banks to provide their customers with enhanced experiences and new products and services. Community banks can effectively compete with larger institutions by relying on third-party vendors to achieve speed-to-market by adding capabilities without the expenses of owning the required infrastructure or maintaining the resources required to deploy and operate it.

However, outsourcing does not eliminate the risks associated with all new initiatives, such as properly the evaluating the business initiative, allocating the resources, compliance requirements, and assuring resilience and recovery capabilities. A robust pre-decisioning process is often overlooked or inadequately documented, and regulators are increasingly scrutinizing this phase of the process.

This webinar will discuss why these first steps are so important to the success of any project. Join this webinar to learn about the considerations banks should take prior to selecting a vendor and how to avoid some of the most common pitfalls. This webinar will also introduce valuable new IT Outsourcing resources available exclusively to ICBA members.

Speakers:
Deborah Matthews Phillips, AAP, Senior Vice President, Payments and Technology Policy, ICBA, Senior Vice President, Industry Relations, ICBA Bancard
Tom Hinkel, Vice President of Compliance Services, SafeSystems