The Policies

Unfair and Deceptive Credit Practices Policy

Bank Policy
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a consumer financial product or service. Sets guidelines to properly handle consumer credit contracts, late charge accounting practices, and cosigner practices. Policy template includes Review Procedures and Consumer Complaint Procedures.
 
ICBA Member - $301.50
Non-Member - $335.00