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Let Us Know How Your Community Bank
is Responding to the COVID-19 Outbreak
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Novel Coronavirus (2019-nCoV) Resources

Essential Business Management Resources


The following guidance from DHS CISA and the US Department of the Treasury identifies financial services sector works as essential critical infrastructure workers during the COVID-19 emergency. Banks are advised by regulators to provide a paper copy of the following documents for all employees who will be remaining at work:

For more information, please note FDIC FIL-25-2020 and OCC Bulletin 2020-23


For Your Bank

Community Bank Briefing Q1 2020

ICBA President and CEO Rebeca Romery Rainey addresses how the coronavirus outbreak is affecting community banking and what ICBA is doing to assist community banks during this difficult time.
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Preparing the Bank for the Economic Downturn

In a conversation-style session, presenters will reflect on budgeting, asset quality, liquidity, accounting, capital, technology, people, and examination considerations that every bank must keep top-of-mind during the coronavirus crisis. Complimentary for ICBA Members.

Coronavirus in the Workplace

The Coronavirus pandemic is not only changing the way we live, it is rapidly changing the way we work. This hour-long session will provide current, up-to-date information on how to legally manage your workforce while maintaining the health and safety of your workforce. Complimentary for ICBA Members.

Insurance Implications For Banks and Their Customers

Businesses around the country are either closing or incurring substantial reductions of business activity due to the COVID – 19 virus. This presentation will focus on the possible ways insurance may help with the recovery from such business losses. Complimentary for ICBA Members.

Communications Resources for Community Banks

ICBA offers the following customizable news releases that community banks can distribute to media in their communities to reassure consumers amid the coronavirus outbreak. The custom documents spotlight the safety and soundness of the banking system and deposit insurance while showcasing the strength and resiliency of the community banking industry.

ICBA Release on FDIC Insurance

Help consumers to rest assured that their Federal Deposit Insurance Corp. (FDIC) insured deposits are safe in their community bank, while offering coverage tips.

ICBA Release on Safety of FDIC Deposits

Remind community banking customers that their insured deposits are safe and backed by the full faith and credit of the federal government through the FDIC.

ICBA Release on Community Closeness

Let consumers know community banks are here to serve the needs of their customers and communities throughout the coronavirus pandemic and beyond.

Coronavirus Preparedness for Employers and Employees

Access below a free online course that will tell you simple steps you can take to stay healthy and prevent the spread of the coronavirus. 

Bank Service Provider Resources

Looking for More?

If there are any other areas you would like to see
covered, email us at
crisisresponse@icba.org

FS-ISAC COVID-19
Sprint Exercise

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Natural Disaster Preparedness

Regional Preparedness & Response Coalitions

Regional partnerships have formed across the United States to focus on homeland security and emergency management issues with the public sector.

These public/private partnerships formed originally within the banking/finance sector, but several have developed into multi-sector coalitions.

RPCfirst, the Regional Partnership Council, is an umbrella organization formed to foster collaboration among these organizations.

View a List of the Regional Coalitions

Visit the National Hurricane Week Preparedness Website

 Learn how to:

  • Determine your risk
  • Develop an Evacuation Plan
  • Assemble Disaster Supplies
  • Get an Insurance Checkup
  • Strengthen your Home
  • Help Your Neighbor
  • Complete a Written Plan

After Action Reports

Lessons from the past:

Agility Crisis Prep

Use the Hurricane Tabletop Exercise

This downloadable Tabletop Exercise (TTX) developed by FEMA’s Office of External Affairs and FEMA’s National Exercise Division, is an interactive exercise complete with accompanying facilitator’s notes and scripted video injects. This exercise is based on the National Planning Scenario for a major hurricane developed by the U.S. Department of Homeland Security and the federal interagency community.

Sheltered Harbor

The Sheltered Harbor initiative provides proactive, rapid restoration of customer account data after a cyberattack. Sheltered Harbor combines proactive, secure data storage with a cooperative recovery plan to get your customers through a major cyberattack faster than you would on your own. It is an industry-led organization, structured as a not-for-profit LLC and operated as a subsidiary of the FS-ISAC.

More Information


Consumer & Business Response Center


How to Help Prepare for a Hurricane

Find tools and advice from Travelers as your bank prepares for hurricanes.

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

Help consumers prepare for a natural disaster by sharing these tips:

  • Store important documents such as proof of identity, property ownership, insurance policies, bank and investment account information, and three years of tax returns in a bank safe-deposit box. Encase these items in plastic bags to prevent moisture.
  • Prepare additional copies of critical documents such as birth certificates, adoption papers, marriage licenses and the deed to your home for safekeeping and inform a trustee, relative or attorney of their location.
  • Print out key contact information for executors, trustees and guardians and store it in a secure location, either in your safe-deposit box or with a close relative.
  • Inventory personal and household valuables (take photos and keep receipts) to help evaluate replacement costs.
  • Include surplus cash, preferably small bills, in your home emergency kit. The kit should also include a three-day supply of food and water, a first aid kit, can opener, radio, flashlights and batteries.
  • Create digital copies, which can serve as a supplement or backup to paper documents.  Scanned or electronic documents can be uploaded with secure online backup services.
  • Contact your insurance agent or visit the Federal Emergency Management Agency’s website to determine if a flood insurance policy is right for you.



ICBA News Releases

Title Publication Date
ICBA-Advocated Measures in Congress-Passed Coronavirus Stimulus Press Release 03/27/20
Several ICBA-Advocated Measures Included in Coronavirus Stimulus Deal Press Release 03/25/20
ICBA: Community Banks Put the “Community” in Banking Press Release 03/25/20
ICBA Letter to FASB Regarding Community Bank Relief from COVID-19 Letters to Regulators 03/23/20
ICBA Offers Tips on FDIC Insurance During COVID-19 Pandemic Press Release 03/23/20

ICBA Letters

Title Recipient Date
116th Congress
03/26/2020
U.S. Small Business Administration
03/25/2020
Federal Reserve
03/24/2020
Governors
03/24/2020
Financial Accounting Standards Board
03/23/2020
Financial Crimes Enforcement Network
03/23/2020
House, Senate leaders
03/21/2020
Rep. Maxine Waters
03/20/2020
President Donald Trump
03/19/2020
116th Congress
03/18/2020
116th Congress
03/18/2020
U.S. Senate
03/17/2020
President Donald Trump
03/17/2020
116th Congress
03/17/2020
Sen. Kevin Cramer
03/17/2020
Senate Small Business Committee Chairman Marco Rubio
03/13/2020
Senators McConnell and Schumer and Representatives Ryan and Pelosi
09/01/2017
FDIC, Federal Reserve, OCC, Department of Treasury
08/29/2017