Crisis Response and Preparedness Center

Bank Crisis Response Center

Natural Disaster shutterstock_206294473 - CopyThe North Carolina Bankers Association has established the NCBA Hurricane Florence Relief Fund through the NCBA Foundation to benefit bank employees who have suffered damage to their homes, cars and personal property in connection with Hurricane Florence. The NCBA and ICBA are encouraging banks from across the country to support this initiative in addition to the contributions they are making to charitable organizations involved in Hurricane Florence recovery and relief efforts.


Regional Preparedness & Response Coalitions

Regional partnerships have formed across the United States to focus on homeland security and emergency management issues with the public sector.

These public/private partnerships formed originally within the banking/finance sector, but several have developed into multi-sector coalitions.

RPCfirst, the Regional Partnership Council, is an umbrella organization formed to foster collaboration among these organizations.

View a List of the Regional Coalitions

Agility Crisis Prep

Agility Recovery Hurricane Resource Center

Every year Agility Recovery produces helpful resources to get organizations ready for hurricane season. Find checklists and more here.

Sheltered Harbor

The Sheltered Harbor initiative provides proactive, rapid restoration of customer account data after a cyberattack. Sheltered Harbor combines proactive, secure data storage with a cooperative recovery plan to get your customers through a major cyberattack faster than you would on your own. It is an industry-led organization, structured as a not-for-profit LLC and operated as a subsidiary of the FS-ISAC.

More Information

Consumer & Business Response Center

How to Help Prepare for a Hurricane

Find tools and advice from Travelers here as your bank prepares for hurricanes.

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

Help consumers prepare for a natural disaster by sharing these tips:

  • Store important documents such as proof of identity, property ownership, insurance policies, bank and investment account information, and three years of tax returns in a bank safe-deposit box. Encase these items in plastic bags to prevent moisture.
  • Prepare additional copies of critical documents such as birth certificates, adoption papers, marriage licenses and the deed to your home for safekeeping and inform a trustee, relative or attorney of their location.
  • Print out key contact information for executors, trustees and guardians and store it in a secure location, either in your safe-deposit box or with a close relative.
  • Inventory personal and household valuables (take photos and keep receipts) to help evaluate replacement costs.
  • Include surplus cash, preferably small bills, in your home emergency kit. The kit should also include a three-day supply of food and water, a first aid kit, can opener, radio, flashlights and batteries.
  • Create digital copies, which can serve as a supplement or backup to paper documents.  Scanned or electronic documents can be uploaded with secure online backup services.
  • Contact your insurance agent or visit the Federal Emergency Management Agency’s website at to determine if a flood insurance policy is right for you.

ICBA News Releases

ICBA Letters

Title Recipient Date
Senators McConnell and Schumer and Representatives Ryan and Pelosi
FDIC, Federal Reserve, OCC, Department of Treasury

News From Our Members