Hurricane Preparedness

Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.

ICBA Crisis Response

Hurricane Laura Situational Update #5

The remnants of Hurricane Laura moved into the Atlantic Saturday afternoon, and communities in Louisiana, Texas, Arkansas and Mississippi are now rebuilding after the record-breaking storm.

As states begin to recover issues in central and southwest Louisiana will persist through the weekend as crews work to clear debris and wait for storm surge to retreat. If you are attempting to return to these areas, please check with local officials to ensure it can be done safely.

Community banks are encouraged to contact for any assistance they may require.

Power Outages

There are currently approximately 460,000 without power across eastern Texas, Louisiana, and Arkansas. This is down from 630,000 Friday morning. Louisiana accounts for approximately 358,000 outages (down from 488,000). Texas accounts for approximately 89,000 outages (down from 108,000). Experts warn it may take weeks to restore power to those areas which received the most direct impact from the storm. Live updates here:

Department of Energy Situational Reports


I-10 has been reopened at the Texas/Louisiana border. Many local roads in Central and Southwest Louisiana are closed following the storm, including Interstate 10 from the Texas border to Lake Charles. For localized road closures visit


The FCC’s Daily Status Report is showing a large percentage of cell sites out of service in southwest Louisiana with 62% out in Calcasieu Parish and 86% out in Cameron Parish. Communications do improve moving away from the landfall area. Overall, there are 1.3% of cell sites out of service in the affected area (AR, MS, LA, and TX).

Criminals look to take advantage of crisis events – with a hurricane and a pandemic, there are certain to be a large number of scams.

If you see email traffic asking for relief donations, offering assistance or seem suspicious, please validate the source. Community banks can always reach out to ICBA at for assistance.

ICBA will continue to represent the community banks on FEMA and NBEOC calls. Additionally, ICBA is working closely with FS-ISAC and other industry groups to assess the impacts of the storm to the broader financial services sector.

Any community bank with operational impacts are encouraged to reach out to the ICBA Operational Risk Team:

Agility Crisis Prep

Use the Hurricane Tabletop Exercise

This downloadable Tabletop Exercise (TTX) developed by FEMA’s Office of External Affairs and FEMA’s National Exercise Division, is an interactive exercise complete with accompanying facilitator’s notes and scripted video injects.

This exercise is based on the National Planning Scenario for a major hurricane developed by the U.S. Department of Homeland Security and the federal interagency community.

Visit the National Hurricane Week Preparedness Website

Learn how to:

  • Determine your risk
  • Develop an Evacuation Plan
  • Assemble Disaster Supplies
  • Get an Insurance Checkup
  • Strengthen your Home
  • Help Your Neighbor
  • Complete a Written Plan

Lessons from the past:

National Hurricane Week Preparedness Website