Four ways banks can cater to generational trends

Oct 18, 2021
As earning power among millennials and Generation Z is expected to grow, banks need to develop strategies for drawing customers from these younger cohorts while also continuing to serve their existing customer base.

Podcast features Banking as a Service case study

Oct 18, 2021
In the first episode of Communities of Innovation, an ICBA Podcast, ICBA Chief Innovation Officer Charles Potts sits down with Coastal Community Bank CEO Eric Sprink to discuss how bank leadership can advance a new Banking as a Service model.

Portfolios morph: Investment securities have undergone big changes this year.

Oct 18, 2021
If there’s a constant in the world of a community bank investment manager, it’s disappointment. If you buy a bond today and yields go down tomorrow, you wish you’d have bought more; if yields go up, you wish you had bought none.

Will D&I requirements change this year?

Oct 18, 2021
How does your bank’s diversity and inclusion (D&I) compliance program compare with the regulatory standards for D&I policies and practices?

Three Proven Factors in Fintech Success with Community Banks

Oct 13, 2021
In this latest blog, ICBA senior vice president and chief innovation officer Charles Potts, writes about the key factors that lead fintechs to success in the community banking space.

What will bank customers be looking for in 2022?

Oct 7, 2021
Despite evolutionary changes since 2020 in how people earn and spend, the key to a community bank’s success in 2022 will be a few things: personalization of products and services and ease of doing business.

Ken Singh Named to ICBA Independent Banker’s 40 Under 40: Emerging Community Bank Leaders List

Oct 7, 2021
Independent Banker magazine, the award-winning monthly publication of the Independent Community Bankers of America (ICBA), unveiled its annual 40 Under 40: Emerging Community Bank Leaders list.

ICBA Research Reveals Characteristics of Today’s Community Bank Customers

Oct 6, 2021
Today’s COVID-influenced environment has shifted customer tendencies and behaviors unlike anything we’ve witnessed before. The actions and activities of customers you have known have evolved, and potential new customers are now seeking different products and services than they would have just two years ago.

Reaching out to Unbanked and Underbanked Hispanic Customers

Oct 5, 2021
As we celebrate Hispanic Heritage Month, community bankers continue to discuss new ways of reaching out to the Hispanic community in their local areas and offer tips to connect with this diverse and burgeoning community.

ICBA’s 2021 National Community Bank Service Award winners

Oct 5, 2021
ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses.

Encore Bank Shares Tips for Connecting with Underserved Hispanic Groups

Oct 1, 2021
As we celebrate Hispanic Heritage Month, community bankers continue to discuss new ways of reaching out to the Hispanic community in their local areas. Miguel Lopez, senior vice president and chief community outreach officer at the Little Rock, Ark.-based Encore Bank, shares some tips to do just that.

Where Does the U.S. Stack Up in the Race for a Central Bank Digital Currency?

Oct 1, 2021
While policy and technology questions continue to be debated around the digital dollar, the vital role that community banks need to play in this next evolution of money is indisputable.

Community Bank Resources to Help Customers Bounce Back from Natural Disasters

Sep 29, 2021
As National Crisis Preparedness Month draws to a close, ICBA continues to reinforce the importance of proper preparedness to combat unforeseen natural disasters and keep local banks and communities operational.

September 2021 - Online Training Newsletter

Sep 24, 2021
At Community Banker University, this is the time of year that we evaluate our online course offerings to ensure that we are providing you with timely and relevant learning opportunities.

5 Ways Community Banks Can Manage the Card Chip Shortage

Sep 17, 2021
A semiconductor chip shortage has emerged as a real challenge for banks. Industries from automobile manufacturing to consumer electronics have been reporting issues for months, and now the effects have spread to the payments industry.

ICBA campaign opposing new bank IRS reporting generates passionate consumer response

Sep 14, 2021
ICBA has for months strongly objected to a Washington proposal that would require financial institutions to report information on customer bank accounts to the IRS, which Congress could soon pass with a simple majority vote.

All Eyes on Stablecoin: Regulatory Scrutiny Intensifies

Sep 9, 2021
With the recent stablecoin surge raising risks for consumers and the financial system, regulators and Congress are increasingly concerned about the risks these digital currencies pose to consumers and the overall stability of financial markets.

“Baby Stepping” Got Coastal Community Bank to BaaS - A Conversation with Eric Sprink, CEO

Sep 9, 2021
Host Charles Potts, CIO of the Independent Community Bankers of America, sits down with Eric Sprink to discuss his storied career and passion for community banking. This episode is brought to you by Atlas Platform.

Stablecoin Surge Raises Consumer, Systemic Risks

Aug 31, 2021
The Crypto Chronicles series began with a primer on stablecoins, a type of digital currency designed to maintain a relatively stable value by being backed by fiat currencies, commodities, or other assets. In the months since that article was published, stablecoins have become a hot topic due to an incredible surge in activity—and affiliated risk.

August 2021 - Online Training Newsletter

Aug 27, 2021
ICBA’s Online Training Course Catalog and system give employees many opportunities to turn “IDK” into “I know where to find that” or “Let me refresh my memory” or “I’m curious and want to learn more.”