Online Training Newsletter - June 2022

Jun 28, 2022
It’s almost renewal time for Standard Plan, Custom Plan, and Bank Compliance Bundle subscribers. Renewal invoices for the next subscription year will be delivered via email the week of July 19 to the individual at the bank who purchased the online training subscription.

Three Ways Community Banks Can Respond to Generational Digital Payments Needs

Jun 22, 2022
When it comes to payments, the generational divide has been shrinking. While Gen Z and Millennials still lead the way in digital payments adoption, Baby Boomers and Seniors (over 76) are increasing their digital payments prowess.

How Four Community Banks Recognize and Celebrate Juneteenth

Jun 16, 2022
While Juneteenth is the youngest U.S. federal holiday after it became formally recognized in a law enacted last year, it has decades of significance—with June 19, 1865, recognized as the end of slavery in the United States.

How the TerraUSD Collapse Affects Stablecoin Regulation and Community Banks

Jun 7, 2022
The collapse of the TerraUSD stablecoin has significantly affected the crypto sector and broader financial markets. But perhaps even more important for community banks, the market instability is fueling the policymaker push for a regulatory structure to address crypto’s risks.

How the TerraUSD Collapse Is Affecting Financial Markets

Jun 7, 2022
While the collapse of the TerraUSD stablecoin has captured the most attention and headlines, it was not the only stablecoin to fail during the market downturn. Here’s a look at the impact of the Terra decline on the stablecoin sector and what’s next for the crypto markets.

A Community Bank Primer on the TerraUSD Collapse

Jun 7, 2022
ICBA has closely watched the growth of stablecoins over the past year and repeatedly raised concerns about the risks these systems may pose to consumers and the wider financial system. Earlier this month, those concerns manifested with the collapse of TerraUSD, once the third-largest stablecoin.

Expanding Interchange Price Controls Would Put Fraud Protections at Risk

Jun 3, 2022
Maintaining strong risk-mitigation technologies has never been more important for the banking industry, but “big box” merchant lobbyists are attempting to disrupt advances in card fraud mitigation efforts.

The Digital Transformation Journey Begins with the “People Factor”—with Kathy Strasser, Executive Vice President and Chief Operating Officer of IncredibleBank

Jun 2, 2022
“The people factor is about your culture,” notes Kathy Strasser, IncredibleBank’s Executive Vice President and COO. “You can have people with a digital mindset, but when you have a digital culture, that’s when you know you’ve got something special.”

New Benefit Added to Bank Director Program

Jun 1, 2022
New and existing members of ICBA’s Bank Director Program now have access to our popular Bank Director Training video series.

What Can FedEx Teach Us About Succession Planning?

Jun 1, 2022
The Founder, Chairman, and CEO of FedEx Corp, Fred Smith, recently announced that he is planning to step down from the CEO role. We believe the way he chose to do so and some of his comments have bearing on some of the similar succession issues many of our clients face.

The Great Escape: The bond market braces for the Fed’s wind-down of its balance sheet.

Jun 1, 2022
If bond investors (you) were running low on things to worry about for the rest of the year, I’ve got some terrific news: The $9 trillion portfolio owned by our central bank will begin to shrink. Soon. And at a feverish pace, I might add.

Don’t Be Afraid to Sell

Jun 1, 2022
We have the privilege of assisting community bankers with training, coaching, and leadership development. As we work through the various stages of our training and educational workshops, the energy in the room frequently shifts when the discussion migrates from customer service to sales.

How to Digitize the Community Bank Relationship Model

May 24, 2022
When it comes to community bankers’ technology to-do lists, 35% view investing in digitalization as their top business opportunity. We’ve clearly arrived at a tipping point where community bankers are not just talking about the digital experience, they are incorporating it into actionable plans.

Online Training Newsletter – May 2022

May 24, 2022
Summer unofficially kicks off next week! During this time of year, we tend to see a lull in training for a couple of reasons. Keep reading to find out what those are and we're overcoming that lull.

ICBA Polling on Strong Community Bank Favorability Fuels Successful Capital Summit

May 19, 2022
To support community banker meetings with policymakers on top industry issues, ICBA released new polling data affirming the industry’s strong public favorability at the state and national levels.

How Community Bankers Association of Illinois Partnered with ICBA ThinkTECH Accelerator to Further Community Bank Innovation

May 18, 2022
Community Bankers Association of Illinois (CBAI) is no stranger to fintech collaborations, but the idea of helping shape fintech offerings tailored to community banks was too intriguing an idea to pass up.

Why Small Businesses See a (Use) Case for Instant Payments

Apr 27, 2022
According to the Federal Reserve, nine in 10 businesses (or 29.25 million) expect to be able to send and receive instant payments by 2023. Fortunately, in many cases, community-based financial institutions have begun the process to meet these needs.

Why Cybersecurity is No Longer Just an IT Issue—with Jeff Newgard of Bank of Idaho and Kevin Piette of State Bank of Cross Plains

Apr 27, 2022
“Today, in literal terms, everybody has to operate as that state-of-the-art bank,” says Kevin Piette, chief operating officer and chief information officer for State Bank of Cross Plains, in the newest episode of ICBA’s Communities of Innovation podcast.

Online Training Newsletter – April 2022

Apr 25, 2022
Meet Lori Braegelmann, Online Training Specialist with ICBA’s Community Banker University! Lori will be taking over for Cathy Von Wahlde, who retires on May 2.

Merchants and Consumers Benefit from Credit Card Rewards Programs

Apr 20, 2022
The first rewards credit card was introduced by American Airlines in 1934 to help it sell tickets. Ninety years later, merchants accepting credit cards and issuing co-branded rewards cards continue to create value for consumers and businesses.