Friendly fraud is on the rise, now accounting for up to 75% of all chargebacks. From instances of kids using their parents’ cards to purchase items to flat-out falsification to reverse an overspend, friendly fraud occurs when a cardholder disputes a legitimate transaction as fraud with the hope of having those funds returned.
The Consumer Financial Protection Bureau (CFPB) finalized the Small Business Data Collection rule on March 30, 2023. We are in the process of reviewing the regulation and will soon offer two online courses.
Paying it forward — or repaying a kindness received with a good deed to someone else — is more than a concept, it’s put into practice every day at the nation’s community banks.
We're here to share that when you choose to #BankLocally with a community bank, your money is in the right hands — and more importantly, in the hands of a community banker who cares about you and your financial well-being for the long haul.
The president and CEO of Georgia’s Century Bank and Trust and newly minted ICBA chairman believes that the failures of Silicon Valley Bank and Signature Bank in late March are an opportunity—an opportunity to show that community banks’ relationship-based business model sets them poles apart from the risky practices of megabanks like SVB.
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about how a bank makes its money.
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about what impact interest rates have on banks and you as a consumer.
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about what unrealized losses are and what they mean to a bank and the consumer.
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about FDIC insurance—what it is and how much of your money is insured.
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about what customers should expect from their banker in this environment.
We started focusing on our employees and what they need as much as what we need,” says Steve Farbstein, Blue Ridge Bank’s chief revenue and development officer. Since the Great Resignation, the Virginia community bank has shifted its approach to recruitment, taking things like flexibility and wellness into account, along with 401(k)s and PTO.
We want your input on where to focus our time and resources. We are putting webinars on the calendar to share what we’ve learned, discuss some best practices, and take your questions.
The FOMC’s execution of monetary policy according to its dual mandate often results in wild swings in interest rates—and the resultant volatility in bond prices. The historic 2022 (and ongoing) hike in interest rates, while painful for bondholders, has at least produced a yield environment that is worthy of an investment column.
Over the last 10 years, financial institutions have discussed and debated the Current Expected Credit Loss (CECL) accounting standard. Many of the larger financial institutions adopted the standard in 2020 with the majority of smaller, community financial institutions adopting on Jan. 1, 2023. With adoption behind us, here are some items to consider during 2023 to position your financial institution for success in your next regulatory exam or external audit.
ICBA and community banks have been on a rollercoaster since the March 10 failure of Silicon Valley Bank, but we have once again proven to be strong and resilient. And we have done it by working together on behalf of our industry and the local communities we serve.
According to the latest survey from the Conference of State Banking Supervisors, 99.8 percent of community bankers feel the adoption of new or emerging technologies to meet customer demand is at least somewhat important, with 64.7 percent labeling it “extremely” or “very” important.
As news outlets continue to report on the demise of Silicon Valley Bank (SVB) and the broader implications for the industry, it bears repeating that not all banks are equal. Community banks are relationship lenders first and foremost and this distinction makes all the difference in times of uncertainty.
Video assets were one of the most significant production investments ICBA made for the ICBA National Campaign — an effort to elevate community banking in the hearts and minds of America’s consumers.
Video assets were one of the most significant production investments ICBA made for the ICBA National Campaign — an effort to elevate community banking in the hearts and minds of America’s consumers.
