The Venture Center, ICBA’s leadership bankers, and our ThinkTECH Accelerator cohorts demonstrated the importance of community bank-fintech collaborations at last month’s VenCent Summit. It was an opportunity to showcase the evolution of our Accelerator alumni and reiterate the value of our ThinkTECH initiatives.
In 2020, nearly 18 million Americans were defrauded via digital wallets and person-to-person (P2P) services, according to Javelin Strategy & Research. With numbers like that, P2P solutions like Zelle have come under fire, and issues are escalating.
Talent recruitment and professional development has always been a critical issue for community banks, but today’s job market is different. The impact of the “Great Resignation” has placed the workforce in the driver’s seat. Even so, as nimble, local decision makers, community banks have a big opportunity to stand out from the crowd of potential employers.
Despite ICBA’s persistent communications on the negative impact of Durbin Amendment interventions on payment card systems, this latest iteration of Durbin only compounds the prior harm and furthers the misguided policies of the past that will inevitably lead to significant disruption in credit markets and consumer spending, if passed.
The current worker shortage is creating real economic impacts across all industries. According to the U.S. Chamber of Commerce, there are 3.4 million fewer Americans working today compared to February of 2020.
Relationship banking has entered a new, digital era as confirmed by recent research from Cornerstone Advisors that concluded, “There is a human element to mobile banking.” In fact, this Cornerstone study revealed that 60 percent of Gen Z and almost two-thirds of Millennials expect to connect with customer support directly from their mobile banking app.
While the effects of COVID slowed consumer credit card spending, the first half of 2022 has pointed to a return to pre-pandemic behaviors. In fact, the Federal Reserve Bank of New York reported that in the first quarter of 2022 credit card balances have risen $71 billion higher than the same period in 2021.
It comes as no surprise that cybersecurity tops community bankers’ list of risk concerns. In fact, cybersecurity ranks higher than government regulation, the cost and availability of labor, and inflation, as a chief threat for 2022, according to a Conference of State Bank Supervisors survey.