Main Street Matters Blog

  • Strengthening Small-Business Relationships with Payments

    Aug 05, 2020
    Community banks have long served the small-business market, but given the pandemic impact, new opportunities have emerged to support these customers’ payments needs and address areas of friction.
  • Customer Data Sharing: What you (and your customers) should know

    Jul 28, 2020
    When I think about customer-permissioned data sharing, I am reminded of the scene from the movie, Ferris Bueller’s Day Off where Ferris and his best friend, Cameron, leave the keys to a Ferrari with an attendant only to discover later that the valet has taken the luxury sports car out for a joy-ride.
  • When the Going Gets Tough, the Tough Get Lending

    Jul 22, 2020
    Well before coronavirus saturated our headlines, community banks accounted for 60 percent of small-business lending, served 58 percent of small businesses nationwide as their primary lender, and lent over $1.5 trillion to small businesses in 2019 alone.
  • Falls Fintech: A Case Study in Launching a Bank-Based Accelerator

    Jul 20, 2020
    Central Payments, the payments arm of the $238 million-asset Central Bank of Kansas City (CBKC) never imagined that a few days into their Falls Fintech accelerator program, they’d have to transition to a fully virtual experience. But due to COVID-19, that’s exactly what happened.
  • Stats Offer Perspective on Community Bank PPP Loan Impact

    Jul 17, 2020
    It’s no surprise that community banks have been financial first responders during the coronavirus pandemic. Their mission, vision and commitment to community is well-known, but research reveals the true extent of their impact.
  • Positioning ICBA Bancard for the Future: What’s Your Why?

    Jul 14, 2020
    Back in 1985, the first Macintosh computer debuted, and by today’s standards, it was a boxy, clunky, slow unit, yet Consumer Reports gave it a glowing review and cited the mouse and use of icons as technological breakthroughs. This demonstrates a key point: 35 years is a long time when we consider the rate of technological change.
  • Capitalizing on Bank-Centric Bill Payment Opportunity

    Jul 13, 2020
    With U.S. consumers paying approximately 15 billion bills valued at $4 trillion annually, nearly 30 percent of all consumer spending comes in the form of bill payment. This market presents significant opportunities for community banks.
  • Staying Connected Amid COVID-19

    Jul 07, 2020
    Crisis response is not a new concept for community banks that have weathered economic recessions, natural and man-made disasters, and previous pandemics—all of which presented unique challenges that tested the industry’s resiliency and provided valuable lessons
  • SBA releases loan-level PPP data

    Jul 06, 2020
    The SBA and Treasury Department just publicly released loan-by-loan information about Paycheck Protection Program loans, as they said they would on June 19.
  • Mapping out career paths

    Jul 02, 2020
    Given today’s competitive labor market and rising employee expectations, finding the right talent for your bank can be challenging. So, why not look internally and focus on the human capital that you already have?
  • Reflecting on ICBA Bancard’s 35-Year History of Success

    Jun 30, 2020
    In celebration of ICBA Bancard’s 35th anniversary, I sat down with our Chairman Greg Deckard, president, CEO and chairman of State Bank Northwest to reflect on key milestones that have led to the organization’s success.
  • Community Banks Respond to Americans’ Needs

    Jun 24, 2020
    While we have never before experienced anything quite like COVID-19, we can identify a bright spot: community banks rising to serve the needs of their communities.
  • Community Banks Continue to Respond to Small Business Needs

    Jun 22, 2020
    Literally overnight — the night of March 26 — community banks answered the call to support small businesses fighting to survive COVID-19. In that one day, 3,700 institutions became new Small Business Administration lenders to support the Paycheck Protection Program.
  • Short, Sharp, and Spotty: What to Expect from the Coronavirus Recession and How Community Banks Can Help

    Jun 22, 2020
    With irrefutable evidence that the United States is in a recession, zealous market watchers are now searching for clues as to its size and scope. At ICBA, we took the liberty of crunching the numbers in search of some answers, and our conclusions point to a short, sharp, and spotty recession.
  • Digital Payment Apps - An Overview

    Jun 12, 2020
    As ICBA’s Executive Brief on digital wallets demonstrated, consumer use of digital payments technology is increasing due to the convenience and speed these options offers. The same rings true when exploring digital payments apps.
  • Tell Congress & regulators to wake up

    Jun 08, 2020
    As we continue our relentless focus on customers in need, we must not let our guard down in continuing to urge Congress, the agencies, and the public to “wake up” to an overly-opportunistic credit union industry.
  • ICBA Strengthens Commitment to Community Bank Innovation

    Jun 08, 2020
    Innovators see the world not as it is today but how it can be, which is why ICBA has pledged a three-year commitment to its ThinkTECH Accelerator program--to help community banks foster innovation and address their customers' evolving payment needs.
  • PPP Successes: Fintech Partnerships that Work

    Jun 05, 2020
    Launching a new lending initiative during a pandemic was a challenge in itself, but add in closed branches, remote customers, and government provisions, and community banks faced a trifecta of issues in entering this brave new world of lending.
  • Feed your focus

    Jun 03, 2020
    When I really need to focus, I’ve noticed the process usually starts with decluttering both my mind and my environment. I love the quote, “Starve the distractions. Feed your focus.” To clear my mind before starting a project, I know that I have to be purposeful with my attention.
  • Now is the time to act on PPP reform

    Jun 02, 2020
    If community bankers were waiting for the right time to contact Congress and urge needed reforms to the Paycheck Protection Program, the wait is over.
  • Tell the Senate to Pass PPP Reforms

    Jun 01, 2020
    With the Senate considering Paycheck Protection Program reforms after the House passed its reform bill last week, now is the time for community banks to urge lawmakers to enact our recommended changes.
  • Cybersecurity in the time of COVID-19

    Jun 01, 2020
    During the pandemic, three types of attacks and scams have risen sharply, and bankers should anticipate seeing more of these threats throughout the pandemic’s duration. This blog explains them and how you can protect your community bank.
  • How Banks Can Embrace the “Next Normal” in Payments and Digital Experiences

    May 27, 2020
    With the pandemic representing a turning point in payments, community banks must take steps now to embrace digital channels without sacrificing the personal support customers expect from their community bank relationship.
  • SBA Issues New Guidance on PPP Lending

    May 23, 2020
    The Small Business Administration last night issued two interim final rules on Paycheck Protection Program requirements.
  • SBA Issues Needed Guidance on Processing Fees, Form 1502

    May 21, 2020
    The Small Business Administration just released long-sought guidance on submitting the initial SBA Form 1502 for Paycheck Protection Program loans. Lenders are required to submit the form to report on PPP loans and collect the processing fees on fully disbursed loans.
  • Safeguarding Against Fraud in a COVID-19 Era

    May 20, 2020
    Despite numerous warnings from the FBI, IRS and others, fraudsters are capitalizing on the pandemic to take advantage of consumers, highlighting the importance of community banks in supporting their customers in their battle against this opportunistic fraud.
  • PPP Solutions Showcase: Fintechs Support Calculating, Tracking, and Reporting Forgiveness

    May 19, 2020
    Necessity truly is the mother of invention. Community banks have all felt that over the past few weeks as they’ve implemented new innovations in response to the Paycheck Protection Program. But now we’ve moved into phase two: servicing these loans, which presents a new set of challenges.
  • Partnering for Innovation During the Pandemic

    May 15, 2020
    Community banks had to beef up what they had in place and get creative to adequately address how to serve their customers amid a shutdown. And as the pandemic’s reach expanded, so too did the need to highlight the utility and usage of their digital offerings.
  • The New Normal: Getting Back to Work During COVID-19

    May 14, 2020
    As parts of our country prepare to “reopen for business” what constitutes the new normal for our nation’s community banks will depend on several parameters. These include local pandemic conditions, state and federal guidance, business requirements and the needs of the local communities they serve.
  • Survey Says: Community Bankers Come Through

    May 07, 2020
    What does $349 billion in government funding look like for an individual small business? A lifeline, according to many of the small businesses that applied for loans through the first round of the Small Business Administration’s Paycheck Protection Program.