Operations and Deposits Training

The rules and regulations governing IRAs, HSAs, and other tax favored savings accounts are constantly evolving, making it difficult to stay informed. Industry experts will provide you with a comprehensive update on recently proposed legislation and regulatory changes that could impact your organization and clients. Stay ahead of the curve and ensure you're equipped with the latest information to navigate these changes effectively.

The storm clouds of an economic downturn that were on the horizon seem to be making their way to shore. Your Current Expected Credit Losses (CECL) model has yet to experience a falling rate environment – how will it perform in the evaluation of potential credit and capital exposures? What do you need to do to prepare?

Frontline banking staff often face challenges in managing ACH (Automated Clearing House) transactions, from processing payments to handling disputes. This webinar is designed to equip staff with the essential knowledge and practical skills needed to manage ACH transactions efficiently. Participants will learn how to process payments accurately, resolve disputes, and handle stop payments, ensuring smooth operations and a positive customer experience.

This informative session explores the latest updates to the Nacha ACH Rules. Attendees can expect an in-depth review of recent and upcoming changes to the Nacha Operating Rules, including:

Everyone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact.

Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0

AI can be used in many different ways to power your bank offerings and services. Learn how bankers like you are implementing AI at their banks to benefit customers, evolving their user experience and augmenting existing resources to improve efficiency as well as how they are skilling up their teams to maximize the potential value of the technology.

Members: $219
Non-members: $319
Unlimited Webinar Pass subscription: $0

Before getting started with AI, understand the regulatory environment for banks adopting this new technology. When you implement AI in your business you will have to adhere to new and emerging regulations. Gain insights from the ICBA regulatory experts who have been keeping a watchful eye on the regulatory scene.

Members: $219
Non-members: $319
Unlimited Webinar Pass subscription: $0

Everyone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact.

Members: $429
Non-members: $729
Unlimited Webinar Pass subscription: $0

We have all heard of the terms “artificial intelligence” (AI) and “machine learning” (ML) in both the banking industry and in other aspects of our daily lives. Will AI make our lives easier? Is it coming for our jobs? Should we all prepare to welcome our new robot overlords?

Knock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You’ve trained for years in these areas, now let us walk you through this refresher to meet all the annual requirements that will have you back in your routine in just 90 minutes.

Artificial Intelligence (AI) will be a critical enabler for businesses all around the world. Financial institutions have much to gain in using this new technology to improve back-office operations, drive customer engagement, and improve resource effectiveness in departmental operations. However, there are significant regulatory and compliance risks and considerations that must be evaluated and mitigated in order to utilize the new technology to broaden effectiveness. Review key security and compliance risks, appropriate tools for management and mitigation, and how to plan effective scaling of operations while leveraging automation and artificial intelligence.

No prior knowledge of banking or law is needed as we explore banking regulation, the dynamic business of banking, and various other regulatory and business topics. Get ready for an engaging introduction that will leave you with a firm foundation in banking law.

Welcome to banking! There is hardly a vocation that touches more lives than the finance industry. To fully realize what we do, one needs to understand the banking industry.

Brokered deposits are a key funding source for community banks, helping diversify their funding mix. This session will cover the legal framework for brokered deposits, including the FDIC’s proposed rules from 2024, along with current industry trends. We will also explore reciprocal deposits, a valuable tool for attracting and retaining large deposit customers.

Brokered deposits provide an important source of funding for community banks. Recent changes to FDIC rules and guidance have offered clarity in certain areas of the brokered deposit regulatory regime while creating uncertainties in other areas. Discuss the general legal framework surrounding brokered and core deposits, and industry trends.

Financial institutions must build and maintain high-performing boards to drive success and navigate complex challenges. Focused on key corporate governance issues, emerging trends, and how to enhance stakeholder value, this session will provide actionable insights to help directors fulfill their core obligations and meet their fiduciary duties with confidence. Attendees will leave with a clearer understanding of how to build a better, more effective board that supports long-term organizational success.

In this quick "lunch and learn" video, Deborah Phillips, Senior Vice President, Payments & Technology Policy, ICBA and Senior Vice President, Industry Relations, ICBA Bancard breaks down the what, why, and how of Buy Now Pay Later (BNPL) with Scott Broughton, Senior Vice President, Marketing and Client Engagement, ICBA Bancard.

Take a deep dive into the Center for Internet Security (CIS) Controls—a prioritized set of best practices designed to help institutions protect critical systems and data. This session features a panel of community bankers sharing how they’ve implemented the framework to enhance cyber resilience, meet regulatory expectations, and streamline internal risk management.

We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about the most recent trends in check fraud and what steps you can take to help prevent your institution from falling victim to financial crimes.

Each method of returning a check to the Depositary Bank, whether through a return or an adjustment, has distinct advantages and potential impacts on customers.

Is your bank considering raising capital? With the current banking environment, it is important that your board understands all available options. This session will explore various capital raising strategies, including bank stock loans, subordinated debt, common and preferred stock sales, and other “equity-like” instruments. Commit to a better banking future and gain insights from both business and legal perspectives to help guide your decision-making process.

The COVID-19 pandemic significantly altered the banking ecosystem to promote safer, virtual options for their employees and clients. To manage the impact of reduced in-person interactions, many financial institutions expanded their use of electronic communication with their clients. These electronic operations are subject to regulatory scrutiny under the Electronic Signatures in Global and National Commerce Act (E-Sign Act). Discuss the specific requirements of the E-Sign Act, how to implement a compliant E-Sign program or identify gaps in your current program, and how to maintain compliance in an ever-changing environment.

Explore the Cyber Risk Institute (CRI) Profile—a standardized, industry-developed risk assessment framework created in collaboration with leading financial institutions and regulators. A panel of community banks will share how they are using the CRI Profile to meet supervisory expectations, reduce compliance burden, and strengthen cyber governance.

Go beyond the basics of security training and find the answer to common security questions. Discover solutions to practical issues like camera placement, the necessity of monitors in break rooms, and the optimal timing for alarm activation during or after a bank robbery.

Whether you’re a seasoned banking professional or are new to the banking industry, questions regarding deposit regulations always arise. From the frontline staff to the operations staff, it’s important to stay informed on consumer protection, funds availability requirements and the latest trends on e-sign.

Organizational change requires buy-in from all parts of the business—from bank directors to senior management to bank staff. 

Digital transformation often requires the assistance of outside vendors to achieve goals that lead to organization efficiency, increased revenue, and customer satisfaction. 

Challenges will likely arise during your bank’s digital transformation process. This final webinar of the series will address potential obstacles to progress, roadblocks or stumbling blocks for community banks, and proven problem-solving techniques community banks can use to overcome these challenges during their digital transformation journeys.

What does digital transformation look like at community banks? And how can it be leveraged for improved customer interactions and performance? It requires an exploration of how your customers interact with your bank and finding new and innovative solutions to improve their experience with your brand.

What is digital transformation? This session delves into integrating digital technology into all areas of the business, changing how a bank operates and delivers value to customers. 

Elder Fraud is projected to be  one of the biggest growing segments of crime in our country! Criminals know who to target and have found ways to get close to control and exploit their victims. Learn how your bank can serve as the last line of defense to protect the criminals’ target, your account holders!   

First Amendment auditors are individuals who enter city or public property to record your employees, officials, and operations, often under the claim of testing your knowledge of First Amendment rights. They are known for confronting and recording law enforcement officers and other public-facing staff, aiming to provoke a reaction they can capture on video.

Many of the community banks in the United States can be considered family or closely held institutions. These institutions have a unique set of challenges and opportunities. This presentation will address these challenges as they relate to the family, the board, and management of these closely-held/family-owned institutions.

Developed in partnership with the Independent Community Bankers of America (ICBA), the Finosec Cybersecurity Assessment Tool is tailored to the unique needs of community banks and aligned with CIS, NIST, and FFIEC frameworks.

Dealing with the big three check issues (forgeries, alterations, and counterfeit checks) can prove to be the most challenging situation a financial institution can encounter. These issues have a very narrow return window and no adjustment options. Does your financial institution understand your obligations and options when it comes to handling these complicated situations? Discover how to handle these challenging situations.

Experience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear from bankers who’ve implemented these solutions in their institutions, and see how our companies continue to evolve to meet your bank’s needs.

Registration fee: $0 for members / $99 nonmembers

Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using data-driven insights. You’ll get a quick understanding of how they partnered to solve a particular challenge, how they deployed the solution and the results that they are experiencing.

Registration fee: $0 for members / $99 nonmembers

With so much buzz about AI, we answer the question of how five community banks are starting to put this powerful technology to work.

Registration fee: $0 for members / $99 nonmembers

Navigating payments regulations can be complex. This session will clarify the regulations impacting ACH, checks (including remote deposit capture), cards, and wires. You will gain a comprehensive understanding of the relevant payment regulations, rules, and guidance applicable to your organization.

To prepare for the often-hectic IRA contribution season, deepen your understanding of Traditional and Roth IRA contribution issues such as deadlines, limits, possible tax credits, certain extensions, and Traditional IRA deductibility rules.

Understanding the complex withholding and reporting requirements applicable to Traditional and Roth IRA distributions is critical to maintaining a compliant IRA program. From federal tax implications, including how the early distribution penalty tax applies to IRA owners, to how IRA distributions are paid out, our experts provide the know-how to get you there.

Financial professionals working with Individual Retirement Accounts (IRAs) often find themselves in a tricky position—while they aren’t authorized to offer tax advice, they may still be called upon to address complex legal questions. The challenge is that there is limited IRS guidance on how to handle IRA legal issues.

Given the constantly evolving IRA reporting requirements, it is crucial for your financial organization to remain current on the latest mandates. Conduct a comprehensive examination of essential IRA reporting topics including required minimum distribution statements, fair market value statements, account statements, and IRS Forms 1099-R and 5498.

Recent changes to Required Minimum Distribution (RMD) rules, stemming from the SECURE Act, the CARES Act, and the updated life expectancy tables, have significantly impacted IRA administration. As RMDs become an increasingly important part of financial organizations’ services, particularly as the baby boomer generation ages, it is essential to stay up to date with the latest regulatory changes.

Retirement plan portability is one of the most popular topics fielded on our consulting lines. Attending this course will help ensure that you are handling these transactions properly. You will learn the difference between transfers and rollovers, and direct and indirect rollovers, as well as acquire an understanding of Roth retirement plan assets and portability with Roth IRAs.

Are you confident that you’re adhering to all federal and state withholding rules? Compliance reviews performed by Ascensus reveal that many financial organizations are unclear on IRA withholding rules. The SECURE Act has raised penalties for improper withholding notifications, and the IRS has recently updated withholding notices and requirements for different types of IRA distributions.

For the first time in about 20 years, due to the SECURE Act, the IRS is requiring all IRAs to be amended. The last time an amendment was required was in 2002, and also possibly in 2007 and 2010 for financial organizations using prototype documents.

Financial organizations often encounter complex beneficiary death claims, especially when there is limited regulatory guidance to navigate these situations. This comprehensive course provides an in-depth overview of aspects of Traditional and Roth IRA beneficiary issues, offering practical solutions for resolving death claims while minimizing risk.

Ascensus conducts countless compliance audits for financial organizations across the U.S., oftentimes finding issues that could result in substantial IRS penalties due to non-compliance with IRS requirements. Discover the most common “points of failure” that auditors have found, and which aspects of your IRA program you may find are out of compliance. Participants review compliance concerns and acquire helpful checklists to manage the compliance process and avoid common pitfalls that may end up costing thousands of dollars in IRS penalties.

Unidentified risk is unmitigated risk. There are diverse risks embedded in your everyday payment channels and you must understand the types of risk your organization confronts to better protect your bank. Explore best practices for effectively controlling risks and enhance your risk management strategy with valuable knowledge.

ICBA has been working diligently in addressing federal regulator positions on deposit fees such as re-presentment fees, overdraft fees, and non-sufficient funds fees. But while we vigorously advocate at the federal level, community banks have been the subject of fee related lawsuits initiated in states across the country. Join us to hear insights from attorneys who have worked with and defended community banks against these claims.

Two years after bank failures shook the industry, liquidity management remains a top priority—especially as interest rates stay elevated. Having a robust collateral management strategy and same-day contingency funding options are now essential. But the most critical factor is your ability to articulate your liquidity strategy to key stakeholders and examiners with confidence.

ICBA's Marketing Resource Center (MRC) is your go-to source for customizable marketing materials designed to help your bank stand out—during Community Banking Month and beyond.

ICBA Member - Complimentary

Mobile Remote Deposit Capture has transformed how financial institutions offer remote deposit services. As they develop their RDC business plans, institutions must navigate the challenges and opportunities presented by the changing marketplace and emerging technologies. Topics covered include associated risks, funds availability options, and important rules and agreements. Participants will learn how to assess current practices, identify potential gaps, and make necessary adjustments to enhance their RDC programs.

Explore the key updates in NIST Cybersecurity Framework (CSF) 2.0—the U.S. government’s leading guidance for managing cybersecurity risk. New elements include expanded focus on governance, supply chain risk management, and measurable cybersecurity outcomes. 

Some of the most common questions the Macha office receives pertain to issues with consumer person-to-person (P2P) transfers via the ACH Network. These problems can include fraud, incorrect account numbers, and buyer’s remorse, all of which can result in financial losses for your organization. Learn about the unique features of P2P transfers via the ACH network and discover how to avoid or address issues as they arise.

Learning Objectives:

• Examine P2P transfers via the ACH Network.

• Learn about the most common P2P problems.

• Discover how to resolve P2P problems.

Duration: 90-minutes

The ACH Operating Rules require all participating DFIs, Third-Party Senders and Nested Third-Party Senders to conduct an assessment of the risks of their ACH activities. But “how,” is not specified. Review risk assessment best practices and learn how to maintain compliance with the requirements of your primary regulators.

Ransomware isn’t a new phenomenon. In fact, it’s been plaguing organizations for years, preying on weaknesses in security systems to steal data and compromise systems. In April 2024, VMware Carbon Black reported that businesses around the world had seen a 148% increase in ransomware attacks due to the widespread effects of COVID-19, leaving institutions either scrambling to remediate breaches or generate new procedures to prevent them.

Check processing is subject to a variety of laws and regulations that are crucial for ensuring accuracy and compliance. This session provides an overview of the key legal frameworks governing check processing, helping your bank navigate complex requirements.

The Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways.

The Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape.

The Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape..

Understanding the complex rules and regulations governing Remote Deposit Capture (RDC) can be challenging for financial professionals. This session will focus on the latest RDC regulations, providing a comprehensive understanding of various related topics. These include image exchange rules, as well as agreements from the Federal Reserve, ECCHO, and Nacha. This session will also cover check clearing laws and relevant regulations, such as Regs CC, J, and E, along with UCC Articles 3 & 4. Additionally, the role of legal agreements will be addressed, ensuring attendees are well-informed on all aspects of RDC compliance.

Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways.

In today’s rapidly evolving financial landscape—marked by interest rate volatility, persistent inflation, heightened cybersecurity risks, and the rise of AI—strong corporate governance is more critical than ever.

Navigating the complexities of Roth IRAs can be challenging due to their unique features and evolving regulations. Gain a comprehensive understanding of the Roth IRA, including its distinct benefits and how it compares to other retirement savings accounts. Key discussion topics include tax advantages, contribution eligibility rules, reporting requirements, and portability options.

Federal regulators have been particularly vocal over the past 18 months regarding bank-fintech relationships. This session will provide valuable insights into the evolving world of Fintechs, focusing on the latest regulatory guidance and supervisory actions. Participants will explore how recent developments have impacted both banking-as-a-service banks and banks with third party technology relationships. Gain a deeper understanding of these changes and their implications for the future of banking and fintech collaboration.

With the FFIEC Cybersecurity Assessment Tool (CAT) officially retiring on August 31, now is the time to prepare for what’s next. Join us for a dynamic four-part webinar series designed to equip banks with actionable insights on transitioning to the next generation of cybersecurity assessment tools.

Delve into the often-neglected realm of business banking, specifically non-consumer exception handling for ACH, check, and wire transactions. Discover the sources of relevant rules and guidance, understand your liability, and explore strategies for safeguarding your organization.

In today's fast-paced digital world, consumers and businesses alike are grappling with the need for faster, safer, and more convenient payment solutions. As traditional payment methods face growing challenges, new technologies are stepping in to revolutionize the way we exchange money.

Experience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear from bankers who’ve implemented these solutions in their institutions, and see how our companies continue to evolve to meet your bank’s needs.

Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue for banks, and treasury checks are not excluded from fraud. In late 2023, the Treasury amended regulations affecting bank liability for treasury checks.

Treasury management services are essential tools for business customers, helping them manage cash positions and perform various tasks related to their operations. These tasks include managing account balances and handling accounts payable and receivable processes. This session reviews these services, including their use cases and benefits. Participants will learn how to integrate products and services for more efficient operations.

Review the primary Treasury Management services available in the market. Learn about strategies to offer the right Treasury Management services your business customers need, based on the value these services provide to businesses. 

In today’s competitive banking environment, treasury management has become a critical driver of growth for financial institutions. This course offers a comprehensive overview of treasury management services and strategies to help banks increase core deposits and non-interest income. Participants will learn how to assess the treasury management needs of business customers and offer tailored solutions that add value.

Financial institutions face the challenge of managing funds availability while navigating complex regulations and ensuring compliance with industry standards. Key aspects of Regulation CC, which governs the availability of funds, must be understood along with the associated responsibilities of financial institutions. Attendees will gain an overview of these key aspects as well as explore best practices for managing ACH transactions, wire transfers, and cash handling to ensure compliance.

The banking industry is facing continued deposit pressure after recent Federal Reserve rate hikes. The outflow of low-cost deposits and changes in deposit mix have hurt margins and raised concerns about interest rate risk (IRR).