Community Banks Leading with an Innovation Mindset

Aug 6, 2021
For $3.1 billion-asset Blue Ridge Bank, innovation is priority number one. Yet in a recent interview, the Luray, Va.-based community bank quickly pointed out that innovation is not as much about the technology investment as it is about the cultural one.

What Decentralized Finance Means for Community Banks

Jul 28, 2021
As discussed in ICBA’s first Crypto Chronicles blog post, cryptocurrency emerged from Satoshi Nakamoto’s desire to create a “purely peer-to-peer version of electronic cash.”

4 Ways to Increase the Impact of Your Customer Feedback

Jul 22, 2021
Testimonials have long been a crux of an effective communications effort in helping to articulate and demonstrate a community bank’s value proposition to customers and its community. Here are a few tips to help community bankers make the most out of this important and effective tool for sharing their positive story.

Faster Payments Have Arrived — Now What About Competition, Fraud, and Strategy? Part 2

Jul 12, 2021
Here's part two of a continuing conversation on faster payments, diving into Same Day ACH, competition, fraud, and strategic vision.

LIBOR Transition Heats Up for Community Banks as Deadline Nears

Jul 7, 2021
With the London Interbank Offered Rate, or LIBOR, set to be largely discontinued in a few months, federal regulators are increasingly vocal about the need for financial institutions to be ready for the transition.

Digital Dollar Design Specifics Community Bankers Should Know

Jul 7, 2021
As the globe focuses on the rise of digital assets, the Federal Reserve is cautiously weighing whether to build a central bank digital currency (CBDC), which raises complex policy and technical considerations.

How Community Banks Can Prepare for the End of Microsoft Internet Explorer

Jul 2, 2021
Microsoft is discontinuing its Internet Explorer browser in less than a year, requiring community banks and vendors to start preparing now.

Faster Payments Have Arrived — Now What?

Jun 17, 2021
Faster payments have arrived. Accelerated by the pandemic, the growth in digital and contactless payments has pushed consumer and business expectations toward the real-time movement of money.

Crypto Chronicles: Agencies Coordinate Crypto Approach Amid Ransomware Escalation

Jun 16, 2021
In the past several months, bad actors have escalated their attacks against critical infrastructure and industries. These actions are bringing renewed focus to the role of cryptocurrencies in facilitating criminal activity and helping foreign governments evade sanctions and to the resultant need for heightened regulatory intervention.

Three Ways Community Bankers Can Increase Their Innovative Thinking

Jun 11, 2021
According to the 2020 Global Innovation Barometer from GE, COVID-19 had a significant downward influence on innovation. However, community banks found themselves in a different category—increasing their innovative thinking during the pandemic.

How Community Banks Can Continue to Fight Elder Financial Exploitation and Abuse

Jun 7, 2021
The past year has been a trying time for our nation, particularly for America’s elderly population who were disproportionately impacted — both in terms of hospitalizations and deaths — from the coronavirus pandemic.

Operational risk resources to help community banks stay secure amid cyberattacks

Jun 3, 2021
In the wake of the high-profile cyberattacks on SolarWinds and Colonial Pipeline affecting national security and the everyday lives of Americans, cybersecurity has never been a more pressing concern to community banks.

Digital Dollar Digest: What Central Bank Digital Currency Architecture Means for Community Banks

Jun 3, 2021
CBDCs are taking center stage around the globe, with multiple research projects underway. As central banks lay the framework for digital currencies, how money movement is architected could have a significant impact on community banks.

Digital Dollar Digest: Catalysts for Exploring a Central Bank Digital Currency

Jun 3, 2021
What is galvanizing the world market to pursue central bank digital currencies? The factors are varied. In this edition of ICBA’s Digital Dollar Digest series, we explore the catalysts for global interest in central bank digital currency (CBDC).

Why we need Black-owned banks

Jun 1, 2021
Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. Many well-established community banks continue this legacy today, but one troubling trend has emerged in the past two decades.

Crypto Chronicles: Bitcoin 101 for Community Bankers

May 19, 2021
The payments industry is abuzz with excitement as one topic continues capturing headlines, with profound implications for community banks: Bitcoin. With digital currencies reshaping the U.S. payments system that community banks and their customers depend on, what exactly is Bitcoin and where did it come from?

The Problem with Public Banking

May 13, 2021
While community banks have again proven their importance to local communities as Paycheck Protection Program leaders, public banking proponents in some states and municipalities threaten to undermine this system and its benefits to consumers.

Enhancements Community Banks Can Make To Improve Email Deliverability and Defend Against Phishing

May 13, 2021
To better protect their institutions and customers from email scams, community banks can make incremental technological changes. The following enhancements to email settings will increase email deliverability and improve security against phishing scams.

Community Bank Guide to Managing Core Processor Relationships

May 10, 2021
For community banks looking to strike a balance between high-touch services and high-tech capabilities, selecting the right technology partner is more critical than ever. This decision is amplified when it comes to selecting a core processor.

How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings

May 6, 2021
Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its appeal—with instant gratification and integrated payment at checkout—has taken hold with Gen Z and millennials.