Just as community bankers are working nonstop to support their local customers and communities amid the coronavirus outbreak, ICBA is working around the clock and committed to getting you the facts and resources you need as soon as possible so you can focus on running your bank.

Community banks are the stars of the financial services industry, and during times of crisis community bankers burn brightly to provide a guiding light to their customers and community. ICBA Bancard knows that protecting your bank’s cardholders and customers is all part of the job.

While you have stood strong for your customers and communities, ICBA has been standing strong in Washington to shape and advance this critical legislation to support you during this uncertain time.

Undoubtedly due to the tireless efforts of Team ICBA, community bankers secured key provisions in the stimulus bill that will help them continue to serve their customers and communities during this difficult time.

In this time of uncertainty, you may have employees who are unable to perform their daily job duties because they are working from home or your lobby traffic has decreased dramatically.

As the coronavirus emergency continues, ICBA has been working around the clock and through the weekend to ensure critical reforms and resources are available to help the nation’s community banks support American customers, small businesses, and the economy. Here is a quick update on some of the key reforms achieved on your behalf thus far and the latest information available.

As more and more consumers are moving to online banking during the coronavirus pandemic, some for the first time ever, criminals are looking for ways to take advantage of unsuspecting individuals.

During times of crisis, such as today’s COVID-19 pandemic, small businesses rely on community banks for help in navigating the volatility and in executing the right measures to maintain fiscal health.

The coronavirus outbreak is raising concerns about the use of cash as more Americans embrace digital technology to pay and get paid. These ongoing trends will have a significant impact on community bankers, consumers, retailers, and policymakers.

Despite strong ICBA and community bank opposition, the Small Business Administration is moving ahead with a rule that could significantly harm its guaranteed lending programs.

What differentiates ThinkTECH Accelerator participants from the fintech world at large? The difference lies in the input, guidance and insights these companies receive from a distinguished network of industry leaders, including community bank executives.

On Jan. 30, the World Health Organization and U.S. Department of Health and Human Services declared public health emergencies in response to the rapid spread of the coronavirus. In this blog post, we offer tips to help community banks prepare for a possible coronavirus outbreak.

Community banks with fewer resources and less money to invest in technology than their larger counterparts, may view using data analytics as being out of reach. It’s not.

Let’s face it. We’re not living in our parents’ financial services world. In today’s immediate gratification society, our concern lies more with what’s in our account this second than where it will be next week.

In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.

You already know that your online training subscription allows you to assign, track, and manage your employees’ federally-mandated training, but did you know that you can also use this platform to create greater job satisfaction, reduce employee turnover, and nurture talent in your bank?

When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.

As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.

Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s digital era, that means simplifying the front-end user interface and user experience as well as streamlining back-end operations.

As an industry, we’re at a pivotal stage where the pace of change increases daily and digital transformation rocks our reality. But amidst everything, community bankers remain steadfast in putting the customer relationship first.