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Main Street Matters Blog

Find out what's happening in communities across America, from grassroots advocacy efforts, to fintech innovations and everyday successes of Main Street banks.

Main Street Matters

Recent Blog Posts

Coronavirus Could Accelerate Decline of Cash

Mar 13, 2020
The coronavirus outbreak is raising concerns about the use of cash as more Americans embrace digital technology to pay and get paid. These ongoing trends will have a significant impact on community bankers, consumers, retailers, and policymakers.

Standing up for small business

Mar 9, 2020
Despite strong ICBA and community bank opposition, the Small Business Administration is moving ahead with a rule that could significantly harm its guaranteed lending programs.

ICBA LIVE ThinkTECH Showcase: Know Before You Go

Mar 5, 2020
What differentiates ThinkTECH Accelerator participants from the fintech world at large? The difference lies in the input, guidance and insights these companies receive from a distinguished network of industry leaders, including community bank executives.

Preparing your community bank for the coronavirus

Mar 4, 2020
On Jan. 30, the World Health Organization and U.S. Department of Health and Human Services declared public health emergencies in response to the rapid spread of the coronavirus. In this blog post, we offer tips to help community banks prepare for a possible coronavirus outbreak.

Accelerator: Driving Data Analytics and Reducing Fraud

Mar 4, 2020
Community banks with fewer resources and less money to invest in technology than their larger counterparts, may view using data analytics as being out of reach. It’s not.

Accelerator Addresses Financial Well-Being ​

Mar 3, 2020
Let’s face it. We’re not living in our parents’ financial services world. In today’s immediate gratification society, our concern lies more with what’s in our account this second than where it will be next week.

Accelerator: Supporting Customer Acquisition and Retention

Feb 27, 2020
In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.

Digital-First: Meeting Customers Where They Are

Feb 25, 2020
When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.

Digital Wallets: An Overview

Feb 20, 2020
As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.

ThinkTECH Accelerator: Addressing Lending & Technology Pain Points

Feb 18, 2020
Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s digital era, that means simplifying the front-end user interface and user experience as well as streamlining back-end operations.