is vice president of member relations for the Independent Community Bankers of America® (ICBA). As an ICBA member relationship officer, Smallbrock ensures that ICBA members have the information and tools they need to make the most of their membership.
She also applies her financial services experience and knowledge to help member banks address industry challenges and meet their business goals. Smallbrock also works with non-members to showcase how ICBA can help them meet their business objectives.
Prior to joining ICBA in 2013, Smallbrock served as a sales representative for Wolters Kluwer Financial Services, which provides risk management, compliance and audit solutions for banks. She also previously served as a sales and service manager for a large national bank.