Charles Potts is senior vice president and chief innovation officer for the Independent Community Bankers of America® (ICBA). In this role Potts will drive ICBA’s innovation strategy to develop impactful, value-added solutions that help community banks meet their customers evolving financial services’ needs.
Potts will drive ICBA’s innovation, change management and financial technology strategies, working with ICBA leadership to develop impactful, value-added solutions that help community banks seize new market opportunities to meet customers’ evolving financial services’ needs.
Potts’ extensive financial services experience spans more than 25 years and includes executive positions at several fintechs and international financial service providers. He previously served as executive managing director at First Performance Global, where he led business and corporate development activities for its card-control and fraud alert platform. Before that he served as CEO for NetClarity, a start-up in the University of Florida’s Business Incubation Hub. Most recently he worked at the Advanced Technology Development Center, leading the fintech practice where he mentored startups as part of the Georgia Tech-based incubator.
He holds a Bachelor of Business Administration from Georgia State University in Atlanta. He attended the Georgia Institute of Technology and the Graduate School of Banking at LSU.