The future of banking: How AI is revolutionizing operations

Jun 6, 2023
Artificial intelligence tools such as ChatGPT—though many are still nascent—are rapidly shifting the landscape in numerous industries, including the financial institutions space.

Buyers of U.S. debt come in many shapes and sizes.

Jun 6, 2023
I think we can all agree that there has been plenty to be concerned about in the last, say, five years. Some are environmental issues, some are social and, for community bankers, plenty are economic.

Commercial Real Estate Concerns in Your Portfolio

Jun 6, 2023
Commercial real estate is a hot topic right now. The perception of increasing risk within the banking system surrounding real estate loans is prevalent. This might be an area within your bank that you will want to look at closely right now to catch any early warning signs of any deterioration.

Community Banks Flock to ICBA ThinkTECH Accelerator as Program Reaches Peak Capacity

May 30, 2023
They say, "success begets success" and in the case of the ICBA ThinkTECH Accelerator program this timeless belief holds true. Before we even hit the halfway point on our fifth accelerator program, which kicked off on April 24, we found out that we’d reached capacity for both in-person and virtual bank visits.

A Look Inside a Top-Performing Bank — with Sushil Patel of State Bank

May 25, 2023
In this episode, Patel tells host Charles Potts why this immigrant-founded community bank has thrived by cornering the hospitality lending market and capitalizing on its leaders’ and board members’ own experience in the hotel industry.

Online Training Newsletter – May 2023

May 24, 2023
We are pleased to announce that beginning with the next subscription term, we will be changing the subscription term for the Standard and Custom Plans and the Bank Compliance Bundle. What does this mean for you?

Unpacking the Path to Today’s Instant Payments

May 23, 2023
When it comes to digital payments, we’ve come a long way. Global mobile payment transactions are valued at over $2 trillion, and more than three-quarters of consumers cite their preference for banking digitally.

How to Switch your Business to a Community Bank

May 10, 2023
The idea of switching banks can be daunting, especially if you’ve been with your current bank since you started your business. Luckily, community banks make it easy for small business customers to bank locally.

How to Avoid the Repercussions of “Friendly Fraud”

Apr 28, 2023
Friendly fraud is on the rise, now accounting for up to 75% of all chargebacks. From instances of kids using their parents’ cards to purchase items to flat-out falsification to reverse an overspend, friendly fraud occurs when a cardholder disputes a legitimate transaction as fraud with the hope of having those funds returned.

Online Training Newsletter – April 2023

Apr 27, 2023
The Consumer Financial Protection Bureau (CFPB) finalized the Small Business Data Collection rule on March 30, 2023. We are in the process of reviewing the regulation and will soon offer two online courses.