The recently passed Coronavirus Aid, Relief, and Economic Security (CARES) Act created the new Paycheck Protection Program (PPP) to help struggling small businesses impacted by the COVID-19 pandemic and appropriates $349 billion for this purpose.
ICBA will continue working to ensure you have the facts and the latest resources to help your customers. For more information about the PPP and other important news, visit out Community Bank COVID-19 FAQs.
For more information and updates, visit Treasury.gov/CARES and
ICBA COVID-19 FAQs
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The following guidance from DHS CISA and the US Department of the Treasury identifies financial services sector works as essential critical infrastructure workers during the COVID-19 emergency.
Banks are advised by regulators to provide a paper copy of the following documents for all employees who will be remaining at work:
For more information, please note FDIC FIL-25-2020 and OCC Bulletin 2020-23
Let Us Know How Your Community Bank is Responding to the COVID-19 Outbreak.
ICBA offers the following customizable news releases that community banks can distribute to media in their communities to reassure consumers amid the coronavirus outbreak. The custom documents spotlight the safety and soundness of the banking system and deposit insurance while showcasing the strength and resiliency of the community banking industry.
Help consumers to rest assured that their Federal Deposit Insurance Corp. (FDIC) insured deposits are safe in their community bank, while offering coverage tips.
Remind community banking customers that their insured deposits are safe and backed by the full faith and credit of the federal government through the FDIC.
Let consumers know community banks are here to serve the needs of their customers and communities throughout the coronavirus pandemic and beyond.
Financial Services Essential Worker Template
Joint Statement on CRA Consideration for Activities
in Response to the COVID-19
FS-ISAC Physical Threat Level
FDIC Financial Institution Letter on Working with
FDIC Frequently Asked Questions
Agency Statement on Meeting Customers' Financial
FFIEC IT Examination Handbook: Business Continuity
Agencies Provide Banks Additional Flexibility
Management Checklist for Teleworking Surge
CDC Interim Guidance for Businesses and
FS-ISAC Disaster Executive Brief #2
FHFA Directs Enterprises to Grant Flexibilities for
Appraisal and Employment Verifications
Fannie Mae COVID External FAQs Selling
Fannie Mae COVID-19 External FAQs Servicing
OCC Frequently Asked Questions for Bank Customers
Fannie Mae Servicing Guidelines
Fannie Mae Impact of COVID-19 on Servicing
OCC Revises Short-Term Investment Fund Rule
Agencies Provide Additional Information to
Encourage Financial Institutions to Work with
Borrowers Affected by COVID-19
Pandemic Planning: Working With Customers
Affected by Coronavirus and Regulatory Assistance
Interagency Statement on Pandemic Planning
Federal Reserve Information on the Coronavirus
SEC Coronavirus Information Portal
FS-ISAC Physical Threat Level Announcement
Interagency Supervisory Examiner Guidance for
Institutions Affected by a Major Disaster
Access below a free online course that will tell you simple steps you can take to stay healthy and prevent the spread of the coronavirus.
Johns Hopkins University Coronavirus GIS Mapping
CDC Travel Advisory
CDC Facts about COVID-19
CDC Situational Summary
WHO Daily Situational Reports
WHO Novel Coronavirus Information Home Page
US Department of State Travel Advisory
WHO Recommendations for Good Practice in Pandemic
CDC Interim Guidance for Businesses and Employers
Ready.gov Pandemic Planning
White House Guidelines for Slowing the Spread
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Regional partnerships have formed across the United States to focus on homeland security and emergency management issues with the public sector.
These public/private partnerships formed originally within the banking/finance sector, but several have developed into multi-sector coalitions.
RPCfirst, the Regional Partnership Council, is an umbrella organization formed to foster collaboration among these organizations.
View a List of the Regional Coalitions
IC3 Issues Alert on Disaster-Related Fraud
USDA: USDA Programs that Assist Individuals and Small Businesses
USDA: Rural Development Disaster Assistance
HUD: Guidance for FHA-approved Mortgagees and Servicers Regarding Presidentially-Declared Major Disaster Areas
Fannie Mae: Disaster Relief
Learn how to:
Lessons from the past:
This downloadable Tabletop Exercise (TTX) developed by FEMA’s Office of External Affairs and FEMA’s National Exercise Division, is an interactive exercise complete with accompanying facilitator’s notes and scripted video injects. This exercise is based on the National Planning Scenario for a major hurricane developed by the U.S. Department of Homeland Security and the federal interagency community.
The Sheltered Harbor initiative provides proactive, rapid restoration of customer account data after a cyberattack. Sheltered Harbor combines proactive, secure data storage with a cooperative recovery plan to get your customers through a major cyberattack faster than you would on your own. It is an industry-led organization, structured as a not-for-profit LLC and operated as a subsidiary of the FS-ISAC.
FTC: Wise Giving After a Hurricane
FTC: How to Donate Wisely and Avoid Charity Scams
CERT: Using Caution with Email Attachments
US-CERT: Avoiding Social Engineering and Phishing Attacks
US-CERT: Security Tip Using Caution with Email Attachments
FBI: Building a Digital Defense Against Charity Fraud
FEMA: Critical Needs Assistance
SBA Offers Disaster Loans
Find tools and advice from Travelers as your bank prepares for hurricanes.
Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.
Help consumers prepare for a natural disaster by sharing these tips: