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Digital product purchases cannot be cancelled once the order has been processed and the product is available to use. Refunds will not be granted unless there is a technical issue that cannot be resolved that prevents the purchaser from accessing and/or using the product. Refund requests for technical issues must be received within 15 days of the date of purchase.


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ICBA Member: $745
Nonmember: $845
Loan Processor Training Series
Product Type: CD
Lending
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ICBA Member: $299
Nonmember: $399
Loan Review Manual
Product Type: Publication
Lending
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Online Courses - Individual
Product Type: Online Training

ICBA Community Banker University offers the ability to purchase various individual core banking courses. Purchasing an Individual course grants access to the person who has logged into to the ICBA website to purchase. Access to the certificate program will be granted for 365 days from the date of purchase.


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Online Training Plans
Product Type: Online Training
ICBA offers unlimited bank wide access to more than 300 online courses! The training courses that will help you build a strong foundation in 13 key areas of your bank:Audit, Bank Security, Communication, Compliance – Bank Regulations, Customer Service/Sales, Finance, Health & Safety, Human Resources, Information Security, Management/Leadership, Personal Development, and Teller Training. 

golocal-tellers
ICBA Members: $429
Non-Members: $899
Teller Specialist Certificate Program
Product Type: Online Training
Teller
The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate program consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function. Each area includes a comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate.

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ICBA Member: $24.95
Nonmember: $44.95
Ultimate Guide for Bank Directors
Product Type: Publication
Bank Director Program, Director
Learn about: Banking and Regulatory Framework, Role of a Bank Director, Risk Management, CAMELS, Internal Controls and Audits, Red Flags, Enforcement Actions

Compliance and Significant Banking Legislation.

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ICBA Members: $999
Non-Members: $1999
Universal Banker Certificate Program
Product Type: Online Training

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing. Frontline employees need to meet the challenges presented by these changes and continue to provide the exceptional service customers have come to expect from their local branches. The Universal Banker role has emerged as a solution to these seismic shifts in retail branch banking. This comprehensive certificate program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers.