With more than 300 online training courses, dozens of seminars and certification programs, timely webinars and audio conferences, training manuals and access to on-demand content, you have the power to choose the Community Banker University learning experience that's right for you.
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Webinar On Demand |
Marketing Policy Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic limitations, and prohibited activities.
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ICBA Member - $265.50
Non-Member - $295.00 |
Learn More |
Online Training |
Product Knowledge and Cross-Selling
As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer questions. And, of course, you want to provide the best possible customer service. In this course, we will look at how knowledge of your bank’s products and services will help you meet customer needs and build strong customer relationships.
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ICBA Member - $179.00
Non-Member - $299.00 |
Learn More |
Webinar On Demand |
Social Media Toolkit and Policy Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
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ICBA Member - $472.50
Non-Member - $525.00 |
Learn More |
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