OCC publishes revised Telephone Consumer Protection Act procedures

The OCC published revised interagency examination procedures for the Telephone Consumer Protection Act.

Background: Federal banking regulators revised the interagency examination procedures to reflect amendments to the TCPA that became effective on Oct. 25, 2021.

OCC Change: The OCC rescinded the “Telephone Consumer Protection Act and Junk Fax Protection Act” section of the Comptroller’s Handbook, and OCC examiners will rely on the interagency procedures.


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