ICBA Bancard is Here to Help

Our mission at ICBA Bancard is to deliver flexible, innovative payments and digital commerce solutions that allow community banks to flourish. To this end, ICBA Bancard’s relationship management team is here to help and is just an email or phone call away.

Member Relationship Team

Our relationship managers understand the vital role community banks have in our nation’s economy and in their local community. They’re an excellent resource to discuss the evolving payments industry, recommended products and services that align with your payments strategy, and provide valuable perspectives that can help your bank achieve its strategic goals and generate additional income.

Our team includes:

  • Julie Hanson, executive vice president of Product & Relationship Management

  • Joe Buse, senior vice president for the Great Lakes and Southwest region

  • Heather Sullivan, vice president of the Midwest region

  • Laura Pierce, vice president of the Northeast, Mid-Atlantic and Southeast region

  • Chrissy Ahern, vice president of the Pacific and Mountain West region

  • Miriam Funn, vice president and Client Relations Manager

Please contact us to execute a complementary credit card portfolio analysis. We include a review of portfolio key performance indicators (KPIs,) peer and industry benchmarks, and revenue growth opportunities for your card program.

We are available Monday through Friday from 8:30 a.m. to 5:30 p.m. (Eastern) and can be reached at 800-242-4770 or [email protected]. Our relationship managers can meet either in-person, or virtually. We look forward to hearing from you soon!