Tampa, Fla. (July 13, 2021) — TCM Bank, N.A., the credit card bank of ICBA Bancard®, which is the payments services subsidiary of the Independent Community Bankers of America (ICBA), announced the hire of Terri Howard as senior vice president of people and culture.
In this role, Howard will oversee TCM’s human resources strategy, including talent acquisition and retention to promote continuous staff development and a diverse and inclusive workplace. She will also drive and support the bank’s community outreach initiatives.
“Terri is a gifted human resources professional whose experience will greatly benefit our talented team of professionals,” TCM Bank President and CEO Damon Moorer said. “She will help advance our mission while further supporting our community bank customers. I look forward to her insights and leadership as we continue to create an environment that encourages innovation and recognizes adherence to the ideals of community banking.”
Howard brings extensive human resources experience, including nearly 15 years at BASF, a global chemical manufacturer, where she most recently served as director of human resources and helped optimize processes, increase efficiencies, and provide actionable insights to ensure alignment with stated business objectives.
Howard has a Bachelor of Business Administration in human resource management and a Master of Business Administration from the University of Wisconsin. She is accredited through the Society for Human Resource Management as a senior certified human resources professional and is also a certified business coach.
About ICBA Bancard & TCM Bank. N.A.
ICBA Bancard® is the wholly owned payment services subsidiary of the Independent Community Bankers of America. ICBA Bancard’s community bank issuers generated nearly $32 billion in sales volume in 2020 and are ranked collectively as the 24th largest credit card portfolio and 10th largest debit portfolio in the United States. ICBA Bancard enables thousands of community banks to provide competitive credit card, debit card, and payment processing solutions. The company also provides exclusive services to issuers including its Fraud Loss Protection Plan, marketing support, and product education. For more information, visit www.icbabancard.org.
TCM Bank, N.A., a subsidiary of ICBA Bancard, provides credit card services for community banks including portfolio acquisition and agent bank sponsorship. Through the Total Card Management® credit card program, TCM offers superior community bank service and provides banks with compliance relief, improved market positioning, speed-to-market technology, and marketing support—all with no risk and zero liability. TCM Bank is now partnered with over 800 financial institutions across the U.S. and is proud to meet the credit card needs of more than 320,000 customers. For more information, visit www.tcmbank.com.