Press Releases

ICBA and ProfitStars Grow Preferred Relationship with Customer Profitability and Pricing Solution

Oct 19, 2016

Washington, D.C. (Oct. 19, 2016)—The Independent Community Bankers of America® (ICBA) today announced that the ProfitStars® Financial Performance SuiteSM Customer Profitability and Pricing module is the latest service added to the expanding Preferred Service Provider program. This hosted, cloud-based platform provides community banks with customer-profitability and loan-pricing modeling.

"The Customer Pricing and Profitability module offers a complete view of the customer relationship, including loan and deposit information, so community banks can make informed decisions about product pricing," said Dan Clancy, ICBA executive vice president of services. "Through this system, community banks can meet their goals while enhancing the superior, individualized customer support for which they are known."

This solution enables community bankers to consolidate financial reporting and establish consistent business rules across the organization. Bankers can also perform "what-if" scenarios to determine the impact of pricing models. Data can be pulled from core processing solutions, integrated complementary products, and third-party applications.

"The Customer Profitability and Pricing module can give bankers the confidence that they are making good decisions," said Russ Bernthal, president of ProfitStars. "Banks that use our profitability and pricing solutions regularly have higher net interest margins and return on equity than their competition, achieving almost 10 basis points greater margins than the industry averages. ICBA member banks now have easier access to effective and consistent pricing strategies that can positively impact their bottom line."

Because the ProfitStars Financial Performance Suite and its Customer Profitability and Pricing module are hosted in the cloud, bankers can access the system from any location using a PC, laptop or tablet device. Users will be able to access the latest software without creating an additional burden on the IT team or installing new software.

For more information about this program, please visit

About ICBA
The Independent Community Bankers of America®, the nation’s voice for nearly 6,000 community banks of all sizes and charter types, is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education and high-quality products and services.

About ProfitStars
As a diverse, global division of Jack Henry & Associates, Inc.® (JHA), ProfitStars® combines JHA’s solid technology background with the latest breakthroughs in six performance-boosting solution groups – Financial Performance, Imaging, JHA Payment Solutions, Information Security & Risk Management, Retail Delivery, and Online & Mobile. Explore the power of ProfitStars-enhanced performance at

Media Contacts

StokesAleis-5176r-5x7Aleis Stokes
SVP, Communications

Swann-8218Nicole Swann
VP, Communications