Bank Security Institute

Bank Security Square

Bank Security Institute

Feb 27 - Feb 29, 2024 | Livestream Institute

Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.

Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective.

To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam(s). If you decide to enroll in the certification testing after you register for the class, please contact an ICBA Education representative at 800-422-7285.

Learning Objectives:

  • Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.
  • Sharpen your observation skills and detect potential threats in events happening around you.
  • Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.
  • Identify the warning signs a person might show when embezzling.
  • Recognize the dos and don’ts as it relates to speaking with the media.
  • Outline the key steps to take in preparing your bank and staff in the event of a robbery.
  • Identify physical security enhancements you can make to improve security at your bank.
  • Understand the methodology required to solve a case using a scientific approach.
  • Recognize when you have a crime scene.
  • Understand the components of conducting an interview after an incident.
  • Institute effective security reporting to your board.
  • Identify specific records to retain for effective security management.
  • Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.

Information (Central Time unless otherwise noted)
Tuesday, February 27

9:00 a.m. – 4:00 p.m.


12:00 p.m. – 12:30 p.m.

  • Security Regulations: What Am I Responsible for?!

  • Assessing Threats Targeting Financial Institutions and Their Employees

  • Internal Fraud: The Warning Signs

  • I Knew Something Was Wrong

  • Disaster Readiness and Recovery Within Your Security Program - Case Study

Wednesday, February 28

9:00 a.m. – 4:00 p.m.


12:00 p.m. – 12:30 p.m.

  • Critical Incident Response – Robbery, Kidnapping, Unknown Incidents

  • The 4 L’s – Crime Prevention Through Environmental Design

  • Conducting A Physical Risk Assessment

  • Focus Groups and Case Studies - Interactive Session

  • Conducting Investigations

Thursday, February 29

9:00 a.m. – 2:00 p.m.


12:00 p.m. – 12:30 p.m.

  • Board Reporting

  • Observation and Perception: Improving Your Ability to Pick up on Suspicious Activity

  • Active Shooter Responses: Do You Have a Plan?

  • Round Table Discussions

Certification Exam

2:30 p.m. – 4:15 p.m.

Held via ICBA online portal for those enrolled in CCBSO certification program.

Note - If you do not pass the exam, you will have the opportunity to retake the exam at a future retake date. The retake date is March 13.


ICBA Members: $1,699

Non-Members: $2,199

Non-Bankers: $2,699

Certification Testing Fee: $500

Printable Registration Form

Attendance/Cancellation Policy:

  • Registration fee is valid only for the individual registered. Each attendee must register.
  • Full payment is required prior to event attendance.
  • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
  • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
  • A substitute registration will be accepted.
  • No refunds will be issued once the bank has received event materials or after the event start date.
  • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

This event is not recorded. For more information, call 800-422-7285.

Livestream Seminar

Upon registration you will receive an email from ICBA confirming your registration, the dates of the event and a calendar invitation for the event. Approximately 1-2 weeks prior to the event start date, you will receive an email from an ICBA representative containing detailed information including event times and the meeting link.

Who should attend: All security titles and roles, C-suite

Prerequisites: Basic knowledge of bank security

Advanced Preparation: Recommended - Complete complimentary online course sent upon registration

Program Level: Intermediate

Field of Study: Specialized Knowledge

Delivery Method: Group Live

CPE Credit Hours: 21

Certification Offered: Certified Community Bank Security Officer (CCBSO)

Barry Thompson
Barry Thompson

Thompson Consulting Group LLC

Managing Partner

Branch Walton
Branch Walton

Associate Dean of Student Services at Henley Putnam University

Thompson Consulting Group

Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management’s objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.