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Issue management involves identifying, managing, and tracking vendor issues and taking a strategic approach to resolve the problem. A failure to identify and resolve these vendor issues promptly and efficiently will only cause more problems down the line for your bank.
By incorporating standardized issue management procedures into your vendor risk management process, you can protect your banks reputation, customers, and more. To help you better prepare and handle issues that arise, join this webinar from ICBA Preferred Service Provider Venminder to discuss the challenges you may encounter and be walked through possible solutions.