Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.
Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective.
To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam(s). If you decide to enroll in the certification testing after you register for the class, please contact a Community Banker University representative at 800-422-7285.
Learning Objectives:
Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.
Sharpen your observation skills and detect potential threats in events happening around you.
Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.
Identify the warning signs a person might show when embezzling.
Recognize the dos and don’ts as it relates to speaking with the media.
Outline the key steps to take in preparing your bank and staff in the event of a robbery.
Identify physical security enhancements you can make to improve security at your bank.
Understand the methodology required to solve a case using a scientific approach.
Recognize when you have a crime scene.
Understand the components of conducting an interview after an incident.
Institute effective security reporting to your board.
Identify specific records to retain for effective security management.
Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.
9:00 a.m. – 4:00 p.m.
Security Regulations: What Am I Responsible for?!
Assessing Threats Targeting Financial Institutions and Their Employees
Internal Fraud: The Thieves from Within
New Technology, Cash Recyclers, Pod Banking and ITMs
Facing the Media After a Crisis
12:00 p.m. – 12:30 p.m.
9:00 a.m. – 4:00 p.m.
Critical Incident Response – Robbery, Kidnapping, Unknown Incidents
The 4 L’s – Crime Prevention Through Environmental Design
Conducting An Investigation or Detective 101
Criminals Are Changing Their Methods – Interactive Session
Defusing Hostile People
Making Your Case for Law Enforcement
12:00 p.m. – 12:30 p.m.
9:00 a.m. – 2:00 p.m.
Board Reporting
Observation and Perception
Round Table Discussions
12:00 p.m. – 12:30 p.m.
2:30 p.m. - 4:15 p.m.
Held via ICBA online portal for those enrolled in CCBSO certification program.
Note - If you do not pass exam, you will have the opportunity to retake the exam at a future retake date.
ICBA Members: $1,699
Non-Members: $2,199
Non-Bankers: $2,699
Certification Testing Fee: $500
For more information, call 800-422-7285.
Upon registration you will receive an email from ICBA confirming your registration, the dates of the event and a calendar invitation for the event. Approximately 1-2 weeks prior to the event start date, you will receive an email from an ICBA representative containing detailed information including event times and the meeting link.
Who should attend: All security titles and roles, C-suite
Prerequisites: Basic knowledge of bank security
Advanced Preparation: Recommended - Complete complimentary online course sent upon registration
Program Level: Intermediate
Field of Study: Specialized Knowledge
Delivery Method: Group Internet-Based
CPE Credit Hours: 21
Certification Offered: Bank Security Certification (CCBSO)
Thompson Consulting Group LLC
Managing Partner
Associate Dean of Student Services at Henley Putnam University
Thompson Consulting Group
Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.
As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.
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