Bank Security Institute

Bank Security Square

Bank Security Institute

Feb 28 - Mar 2, 2023 | VIRTUAL EVENT

Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.

Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective.

To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam(s). If you decide to enroll in the certification testing after you register for the class, please contact a Community Banker University representative at 800-422-7285.

Learning Objectives:

  • Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.

  • Sharpen your observation skills and detect potential threats in events happening around you.

  • Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.

  • Identify the warning signs a person might show when embezzling.

  • Recognize the dos and don’ts as it relates to speaking with the media.

  • Outline the key steps to take in preparing your bank and staff in the event of a robbery.

  • Identify physical security enhancements you can make to improve security at your bank.

  • Understand the methodology required to solve a case using a scientific approach.

  • Recognize when you have a crime scene.

  • Understand the components of conducting an interview after an incident.

  • Institute effective security reporting to your board.

  • Identify specific records to retain for effective security management.

  • Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.

Information (All times are Central Time)

Tuesday, February 28


9:00 a.m. – 4:00 p.m.

  • Security Regulations: What Am I Responsible for?!

  • Observation and Perception

  • Dealing with Angry Accountholders- Marital Domestic Violence

  • Social Engineering: How Not to Give Everything Away

  • Internal Fraud: The Warning Signs

  • Examination of Questioned Documents

  • Facing The Media After a Crisis


12:00 p.m. – 12:30 p.m.

Wednesday, March 1


9:00 a.m. – 4:00 p.m.

  • Critical Incident Response – Robbery, Kidnaping, Unknown Incidents

  • The 4 L’s – Crime Prevention Through Environmental Design

  • Conducting An Investigation or Detective 101

  • Interviewing, Interrogation & Obtaining the Confession


12:00 p.m. – 12:30 p.m.

Tuesday, March 2


9:00 a.m. – 2:00 p.m.

  • Board Reporting

  • Active Shooter

  • Banking Cash Intensive Businesses


12:00 p.m. – 12:30 p.m.

Wednesday, March 3

Certification Exam

9:00 a.m. – 10:45 a.m.


ICBA Members: $1,699

Non-Members: $2,199

Non-Bankers: $2,699

Certification Testing Fee: $500

Printable Registration Form

Note: Registration fee is valid for one connection, only for the individual registered. Each attendee must register. Full payment is required prior to attendance.  For more information, call 800-422-7285.

Attendance/Cancellation Policy:

Full payment is required prior to live event attendance. Digital products will be made available when full payment is received. Digital product purchases cannot be cancelled once the order has been processed and the product is available to use.

This live digital course is for educational purposes only and intended only for participants of the class/event. All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed to by ICBA.

Virtual Event

Upon registration you will receive an email from ICBA confirming your registration, the dates of the event and a calendar invitation for the event. Approximately 1-2 weeks prior to the event start date, you will receive an email from an ICBA representative containing detailed information including event times and the meeting link.

Who should attend: All security titles and roles, C-suite

Prerequisites: Basic knowledge of bank security

Advanced Preparation: Recommended - Complete complimentary online course sent upon registration

Program Level: Intermediate

Field of Study: Specialized Knowledge

Delivery Method: Group Internet-Based

CPE Credit Hours: 21

Certification Offered: Bank Security Certification (CCBSO)

Barry Thompson

Barry Thompson

Thompson Consulting Group LLC

Managing Partner

Avatar Man

Arvin Clar

Security Speaker

Thompson Consulting Group

Avatar Man

Branch Walton

Associate Dean of Student Services at Henley Putnam University

Thompson Consulting Group

Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies in the during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management’s objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.