Use your ICBA benefit for customer experience feedback and NPS


Jun 22, 2021

ICBA membership allows each bank a $0 setup benefit towards building a voice of the customer program that matches what your regional/national competitors use. Avannis is ICBA’s PSP for the voice-of-the-customer lane of traffic, and only assist financial services. Whether you already collect some feedback, or have just decided you should start listening, this 20-min webinar will inform and educate on what comes with membership, including rich benchmarks.