Transcend the Transaction: The Value of Engagement and Experience in Driving Long-Term Growth

Lunch and Learn Square

Apr. 14

Join Tom Kennedy, president of La Macchia Group, 1 p.m. – 2 p.m. ET as he outlines the importance of proactively engaging your existing and potential customers and why they struggle to ask you for the help they need.

Supporting your customers and community is important, but if they don’t engage you, you can’t help. Tom Kennedy, president of La Macchia Group, outlines the importance of proactively engaging your existing and potential customers and why they struggle to ask you for the help they need. 
 
In this session, Tom highlights how to connect in a way that breaks through, and how to better leverage specific channels to create experiences that sustain customer and organizational growth over the long term.

 

Event Access: https://icba.6connex.us/event/Virtual/login

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Tom Kennedy

President

La Macchia Group