Vendor Management Seminar - Virtual

Aug. 12 - 13, 2020

Community banks may outsource a service, but they cannot outsource the responsibility. In a financial environment wrought with strong enforcement actions, rising regulatory expectations, and massive data breaches, community banks must understand and manage a secure network of relationships to ensure customer data, bank transactions, business activity, and shareholders are protected.

Relationships with third-party vendors are commonplace and many provide a strategic advantage; however, the rewards aren’t without risk to financial institutions. Intense regulatory scrutiny and variations in third-party service application are challenging the risk management practices utilized by today’s community banks.

This seminar will assist community banks in navigating the critical considerations needed to effectively implement a sound vendor management program. Whether you are a seasoned risk management professional or new to your role, this program will highlight key efforts needed by all community banks to ensure prudent risk management, while also achieving bottom-line results.

Participants will examine the vendor management lifecycle and discuss:

  • Effective strategies for vendor selection
  • Evaluating risk associated with service providers
  • Guidelines for structuring your vendor agreements
  • Methods for monitoring and measuring success of your third-party vendors


Throughout the seminar, practical advice and guidance will be shared including:

  • How to remove the guesswork related to employee responsibility and vendor management
  • Key compliance considerations to monitor service provider relationships
  • New policy, procedures, and retention strategies


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All times shown are central time.


9:00 – Noon
Vendor Management Program
Regulation, Risk and Expectations
New Vendor Processes
Various Vendor Risk Levels
Existing Vendor Processes
Various Vendor Risk Levels

Noon - 12:30 p.m.

12:30 – 4:30 p.m.
New and Existing Due Diligence and Risk Assessment
Vendor Contract Considerations
Expectations and Best Practices
Sample Contract


9:00 - Noon
Vendor Monitoring
Vendor Monitoring and SOC Report Review
Performing a SOC Report Review

Full Pricing

ICBA Nonmember


  • CPE Credits:12
Register Self

ICBA Member


  • Price after July 10 goes up to $695
  • Bank Director Program Participants: $495
  • CPE Credits:12
Register Self



  • CPE Credits:12
Register Self

More Information

No previous experience and training necessary.

Recording Disclaimer
This live digital course is for educational purposes only and intended only for participants of the class/event.  All rights are reserved by ICBA.  No recording or distribution of the content is permitted unless expressly agreed to by ICBA.

Consent to Use of Photos and Video Content
Registration, attendance or participation in an ICBA event constitutes an agreement by the participant to ICBA’s use and distribution (both now and in the future) of the participant’s image and/or voice in photographs, videos, digital media, electronic reproductions and audio files/recordings of and at such events and activities.