COMMUNITY BANKER UNIVERSITY

Information Technology Certification and Training

With more than 300 online training courses, dozens of seminars and certification programs, timely webinars and audio conferences, training manuals and access to on-demand content, you have the power to choose the Community Banker University learning experience that's right for you.

IT Training
Certification

Information Technology Certification (CCBTO)

CBU_0710A19_Certification eBadging Icons_CCBTO

Designation: Certified Community Bank Technology Officer (CCBTO)

Requirement: Community Bank IT Institute; (30) Continuing Professional Education credits required every two years.

Information technology solutions continue to evolve. This creates opportunities for community banks to increase efficiency, improve service capabilities and better safeguard customers. This program addresses today’s community bank needs for managing and maximizing technology investments and shows IT managers and officers the solutions they can utilize to help strengthen existing IT capabilities, develop operational efficiencies and business continuity solutions, and more.

IT Events and Webinars

Type of Event
Category
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Name Type Date Info

Improving the User Experience – The Marketer's Role

Executive C-Suite Training ICBA Webinar Marketing Operations Technology

Webinar Apr 21, 2021 Register

IT Security Compliance and Governance

ICBA Webinar Operations Security Technology

Webinar Apr 22, 2021 Register

IT Security Testing for Financial Institutions

Executive C-Suite Training ICBA Webinar Operations Risk Security Technology

Webinar May 4, 2021 Register

Assessing Threats Targeting Financial Institutions and Their Employees

Auditing Compliance Director Executive C-Suite Training Frontline Human Resources ICBA Webinar Leadership Development Lending Marketing Operations Payments Risk Security Technology Teller

Webinar Jun 10, 2021 Register

Internal Fraud: Crime Scene Investigation

Auditing Compliance Director Executive C-Suite Training Frontline Human Resources ICBA Webinar Leadership Development Lending Marketing Operations Payments Risk Security Technology Teller

Webinar Jul 14, 2021 Register

Preparation, Risk and Critical Robbery: Preparation is Protection

Auditing Compliance Director Executive C-Suite Training Frontline Human Resources ICBA Webinar Leadership Development Lending Marketing Operations Payments Risk Security Technology Teller

Webinar Jul 15, 2021 Register

Advanced IT Seminar – Virtual

Technology

Seminar/Institutes Aug 30, 2021 Register

IT Institute - Virtual 

Information Technology Certification Technology

Seminar/Institutes Oct 5, 2021 Register

IT General Controls for Internal Auditors Seminar - Virtual 

Technology

Seminar/Institutes Oct 28, 2021 Register

Information Systems Auditing Seminar - Virtual

Technology

Seminar/Institutes Nov 15, 2021 Register
Event Type Date Info

Publication and Other Resources

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The Policies

Example Policy

Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log management and monitoring, strategic planning, incident response, change management, staffing, training, and vendor management.
ICBA Member - $79.00
Non-Member - $299.00
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Webinar On Demand

IT Security Compliance and Governance (MP4)

Recorded April 22, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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The Policies

Cybersecurity Policy

Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log management and monitoring, strategic planning, incident response, change management, staffing, training, and vendor management.
ICBA Member - $180.00
Non-Member - $200.00
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The Policies

Technology Risk Management Policy

Covers responsibility and management structure; security concerns related to physical systems, personnel, computers/databases, audit trails, and cyber threats; electronic banking; contingency planning; and potential exceptions.
ICBA Member - $355.50
Non-Member - $395.00
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Webinar On Demand

Basics of Banking: An Overview 2021 (MP4)

Recorded January 06, 2021

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Employee Retention Tax Credit : What Banks Need to Know About the July 31st Deadline

As part of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), some employers (including community banks) may be eligible for a refundable payroll tax credit of up to $5,000 per employee if certain criteria is met.

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Return to Work Session 3: Fraud and Security Considerations

Is it a Criminal or Your Customer?
Reopening your bank has brought problems no one could have foreseen. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Return to Work Session 2: HR Considerations

Join Jackson Lewis attorney Janet Olawsky for updated guidance regarding COVID-19 considerations and what you need to be doing to protect your employees and keep your operations running smoothly.
 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Return to Work Session 1: Reimagining the Workforce

  • Guidance on how to lead your on-site and remote workforce
  • Hiring in the midst of disruption
  • What you need to know about employee tax credits, such as the Work Opportunity Tax Credit (WOTC) 

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Real Time Payments (MP4)

In this webinar, we will discuss why banks should consider adopting RTP, how banks can leverage RTP to boost consumer satisfaction, what impact RTP will have on current payment methods, and where faster payments are headed in the next five years, including a discussion of "FedNow", the Federal Reserve Banks' new interbank 24x7x365 real-time gross settlement service with integrated clearing functionality. 
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

How to be a Fintech Platform Bank (MP4)

Over the past several years, community banks have incorporated FinTech relationships into their strategic plan. The goals of FinTech relationships are varied but include fee-income generation, new business lines and customer attraction and retention. Community banks are well-positioned to blend the strengths of their operations with FinTech innovations. This will be a  “How To” FinTech guide about how community banks have partnered, built or acquired their FinTech platforms, and how those platforms have expanded from lending into deposit generation.  
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Leadership & Negotiation Skill for the Workplace (MP4)

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan. You will walk away with strategies and tactics you can implement in your institution immediately.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Electronic Crime - Insurance Coverage for Cyber Attacks and Computer Fraud (MP4)

Electronic crime is a potential threat to every financial institution.  Security hacking of your bank’s computer system, email phishing and social engineering scams, ransomware and cyber extortion,  as well as manipulation of your computer systems by rogue employees, all pose serious financial and reputational risks. Does your institution have appropriate insurance to protect it from the harm that can flow from those risks? This
presentation will address the questions you should be asking about your bank’s insurance coverage for electronic crime.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Elder Fraud (MP4)

As the baby boomer demographic ages, elder fraud will become the biggest growing segment of crime in our country! Criminals will target highly educated people for the greater riches they provide. Often, these criminals have worked in occupations that have placed them in close contact with senior citizens. They know exactly how to manipulate the elderly and don’t care about the victims. After gaining control, the weakest link at your institution becomes the target. Learn how your loan function can be a rewarding experience for these criminals. Many of those who become victims will not admit it or will be unwilling to prosecute the criminals—they don’t want anyone to know they were deceived. Review how the attacks work, as well as how to get the victims help! This information packed session will give you a whole new perspective on elder fraud.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Conducting a Physical Risk Assessment: The Basics (MP4)

Recorded July 9, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Tax Reform Recap - How did this affect farmers? (MP4)

Recorded October 3, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
Learn More
Webinar On Demand

Contribution Margin - Why it is more important than income? (MP4)

Recorded July 16, 2019

ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

ESOPs, ESOPs, and More ESOPs (MP4)

The purpose of this webinar is to set describe why financial institutions sponsor ESOPs and to discuss the various design alternatives to consider once an ESOP is fully matured.  With respect to this latter point, we will discuss: (i) using the ESOP to create an internal liquid market for the trading of shares, (ii) ideas to help reduce the repurchase liability from a dollar perspective, and (iii) how to breathe fresh life (shares) into the ESOP in order  to avoid a “have and have not” situation. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Treasury Management (MP4)

Financial institutions, particularly community banks, have been growing their suites of commercial products and services.  Many financial institutions offer treasury management services such as ACH origination, commercial bill pay, online banking, commercial remote deposit capture, and more.  This webinar will discuss approaches to documenting approaches to Treasury Management Services, including “master” vs. standalone agreements, along with tips for important service-specific provisions, along with strategies on dealing with “pass-through” terms that vendors may require a financial institution’s end-user customer to agree to. 

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Capital is King 2020 (MP4)

Recorded October 3, 2019
ICBA Members: $219
Nonmembers: $319
Unlimited Webinar Pass subscription: $0
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Webinar On Demand

Fraud by Channel Type - Check, Debit, Credit, ACH & Wire (MP4)

In today's environment it is important that community bank personnel understand the key elements and differences in regulations, consumer protections, and allocation of liability for fraudulent and unauthorized transactions. These differences dramatically affect customer rights, response time frames and liability exposure for the financial institution. This webinar explores the unique laws, rules, regulations, and private network or card association rules at play in various payment channels (check, debit, credit, ACH and wire) with respect to fraud, and will ensure participants leave with a better understanding of everything from ACH through zero liability. 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Pay Equity Keeps Getting More COMPlicated (MP4)

The renewed focus on closing the gender pay equity gap has caused many state and even local governments to re-examine and strengthen their laws. It's not just about salaries either—hiring practices, benefits, and a host of other actions can create liability for employers. This webinar examines compensation, pay discrepancies, evolving federal and state legislation, and compliance concerns.

 

ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #3 – How Banks Make Money (MP4)

This session has been presented at ICBA’s Lead FWD conference in the past and has been very well received. Too often, we get engrossed in our day-to-day responsibilities, forgetting to take a step back and look at the big picture.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Financial Forensics Series Webinar #2 – New World of Cyber (MP4)

The demand for a focused and smart understanding of cyber risks is mission-critical for community bank leaders today. In this rapidly-changing cyber environment, leaders must be able to effectively manage a bank’s cyber strategy while providing for uninterrupted products and service to customers.
ICBA Members: $219
Non-Members: $319
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Webinar On Demand

Community Bank Financial Forensics Series (5) (MP4)

 

ICBA Members: $329
Nonmembers: $829
Unlimited Webinar Pass subscription: $0
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Publication

Core Processor Resource Guide

A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship to maximize the return on their technology investments.
FREE for members
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