Psychology of Robbery (MP4)

Take a look inside the head of a bank robber. Learn what the motivating factors are and why they do what they do. When a potential robber walks through the front door, the actions or inactions of the financial institution’s staff can have a definite impact on what happens next.

Recorded: August 4, 2020
Length: 60 Minutes

Take a look inside the head of a bank robber. Learn what the motivating factors are and why they do what they do. When a potential robber walks through the front door, the actions or inactions of the financial institution’s staff can have a definite impact on what happens next. Learn what the courage desk is and how it’s used in the robber’s decision making process. We’ll review factors that make your institution a favorable target and discuss tactics that can aid in reducing that likelihood.

Learning Objectives:

1. Understand the effect of psychological pressure on a would-be robber.
2. Identify visible cues of a potential robbery within your lobby.
3. Learn how to increase the pressure on a suspicious person without being alarming to an innocent person.
4. Establish why observation and awareness are critically important.
5. Develop a positive security culture with your staff.

Presenter: Randy Phillips, Thompson Consulting Group

Pricing:
ICBA Members: $219
Nonmembers: $319

1 CPE Credit

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