The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function.
This Certificate Program is an online, self-paced program which provides a certificate of completion and does not require continuing education. It is not the same as ICBA’s certification programs, which are instructor led and require continuing education in order to maintain the specific designation.
The Teller Specialist Certificate Program is available for bank-wide use (unlimited number of learners) and on an individual basis.
Purchasing an Individual Certificate Program grants access to the person who has logged in the ICBA website to purchase. It cannot be transferred to another user.
Area 1: Teller 101
Area 2: All About Checks
Area 3: Customer Service
Area 4: Compliance for Tellers
Area 5: Comprehensive Final Exam
16 courses/10 CPE credits