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Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...
Banking Non-Profits
Banking for a non-profit organization is different?from working with a typical business.?In addition to credit, cash management is crucial for a non-profit, especially during fundraising events or...
Assessing Farm Credit
The farm economy is facing its toughest challenges since 1981, with soaring input costs and falling commodity prices. Crop farmers, in particular, are struggling with low liquidity after holding...
Basics of Agriculture Lending
The agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of...
Basics of Cash Flow
Cash flow, not collateral, deposits, or guarantors, repays loans. As bankers, we need to understand how borrowers will generate the cash to repay debt.?Every loan request stems from a cash...
Mobile RDC Risks, Rewards and Deposits
Mobile Remote Deposit Capture has transformed how financial institutions offer remote deposit services. As they develop their RDC business plans, institutions must navigate the challenges and...
Bank Policies & Procedures: Overdrafts (PLL-084)
Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account...
Bank Policies & Procedures: Risk Management Policy (PLM-228)
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee...
Bank Policies & Procedures: Safe Deposit Box (PLM-162)
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...
Bank Policies & Procedures: Wire Transfer (PLM-159)
Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on...
White Paper: Cultivating the Strategic Value of Credit Card Rewards Programs
Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community...
Treasury Check Fraud: Trends & Tools MP4
Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue...
Credit Boot Camp Part 1 - Foundational Aspects of Commercial Credit
Kick off the Credit Boot Camp series with a focused session on the essential principles of managing credit risk in commercial banking. This session redefines the role of the banker—not as a lender,...
Credit Boot Camp Part 6 - Managing Credit Risk After the Close
Credit risk management doesn’t end at loan closing; it continues until the final payment is received. In this session, we revisit the definition of credit risk, then focus on post-close client...
Credit Boot Camp Part 4 - Determining Cash Flow Using the Core Cash Drivers MP4
Every borrower operates with up to seven core cash drivers: mechanisms that either absorb cash, locking it inside the business, or release cash back into operations when managed effectively....
Credit Boot Camp Part 5 - Cash Flow Based Loan Structure
Every loan request originates from a cash shortfall, and it must be repaid through a self-liquidating asset. Too often, bankers default to standard loan structures based solely on policy, without...
Banking on Email: Maximizing Your Most Powerful Digital Channel
Email remains one of the most effective and cost-efficient digital channels available to community banks—but it takes more than just hitting “send” to see results. Join Mills Marketing’s Crystal...
Managing Wire Transfer Risk and Fraud Mitigation
Despite advancements in instant payment systems and the adoption of ISO 20022, wire transfers remain a preferred method for sending large-value commercial payments domestically and internationally....
Introduction to Commercial Lending
Commercial lending is one of banking’s most complex areas, requiring a clear understanding of the borrower, the purpose of the financing request, and the repayment source. Explore key elements of...
Basics of Banking: An Overview
For those new to banking, or those seeking to strengthen their foundational knowledge, the wide scope of the industry can feel overwhelming. This introductory webinar offers a clear, structured...