Banking


  • How Native-owned Banks Engage Underbanked and Unbanked Households

    Native-owned ICBA member banks are expanding tribal banking access—and community banks everywhere can apply these financial inclusion strategies to reach unbanked households.

    Retail BankingBanking
  • Photo by BillionPhotos.com/Adobe

    Is Your Community Bank Ready for Copper Landline Discontinuation?

    The FCC’s copper landline ruling means telecom carriers can discontinue copper lines. If your bank telecom infrastructure still relies on copper, here’s a practical, risk-based copper-to-fiber and VoIP for banks roadmap.

    OperationsBanking
  • Illustration by Master1305/Stocksy

    Let's Get Phygital: Retail Banking Strategy for Relationship-Focused Community Banks

    These community banks are building a seamless, unified experience between physical and digital customer interactions—without losing the relationship at the center.

    Retail BankingDigital Banking
  • Public Funds as a Strategic Anchor in a Rising-Rate Funding Market

    SPONSORED | With the Fed raising rates and Treasury yields climbing, funding costs are resetting higher. PTMA Funding connects community banks with public deposits that diversify liquidity, anchored by statute and fiscal calendars rather than short-term market swings.

    SPONSORED
    GrowthBanking
  • The MVP of Bank Funding

    SPONSORED | Just as a great player brings both durability and flexibility to a lineup, reciprocal deposits offer a scalable, dependable source of funding that can adapt as your balance sheet needs change.

    SPONSORED
    CommercialGrowth
  • What Your Exception Reports Are Really Telling You About Commercial Lending Performance

    SPONSORED | Exception reports do more than support compliance. They can uncover workflow bottlenecks, staffing challenges, technology gaps, and hidden operational risks. Learn how community banks are using exception data as operational intelligence to improve efficiency, strengthen oversight, and enhance commercial lending performance.

    SPONSORED
    CommercialDigital Banking
  • Your Core Should Support Your Bank’s Strategy

    SPONSORED | Your core should support your strategy, not restrict it. See how the right combination of flexibility, institutional input and practical support can help your bank modernize on its terms.

    SPONSORED
    BankingCores Hardware and Software
  • Examiner-Ready CECL: What the OCC's 2026 Handbook Update Changes

    SPONSORED | For five years, CECL exams ran on a simple premise: show us what you did, and we'll tell you if you got it wrong. The OCC's July 2026 update to the "Allowances for Credit Losses" booklet ends that era. In a recent Empyrean webinar, Zach Englert walked through what changed and what institutions should check before their next exam.

    SPONSORED
    BankingEducation and Training
  • What 1,100 Consumers Told Us About Banking

    SPONSORED | The strongest banking relationships are built on more than convenience. New research from La Macchia Group reveals what 1,100 consumers value most and how their expectations can help banks make smarter decisions about technology, branches, customer experience and growth.

    SPONSORED
    Digital BankingIndustry Outlook
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Bell Bank credits its accelerated growth to specialty financing. From left: Keith Crep and Todd Lee of Bell Bank, Peter Ahn of Hemisphere Investments, Paul Flood of Bell Bank, and John Reily, president and CEO of Bear Paddle Swim School, a Bell Bank client. | Photo by Becca Dilley

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Is Your Community Bank Ready for Copper Landline Discontinuation?

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Briceyda Hernandez, a teller at Bell Bank’s Glendale, Arizona, branch, is an example of a “clear, strong communicator” that the community bank looks for in its frontline staff. | Photo courtesy of Bell Bank

Bank Teller Training Strategies for Community Bank Success

OperationsPeople

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How Native-owned Banks Engage Underbanked and Unbanked Households

Retail BankingBanking
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