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Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...
Banking Non-Profits
Banking for a non-profit organization is different?from working with a typical business.?In addition to credit, cash management is crucial for a non-profit, especially during fundraising events or...
Assessing Farm Credit
The farm economy is facing its toughest challenges since 1981, with soaring input costs and falling commodity prices. Crop farmers, in particular, are struggling with low liquidity after holding...
Basics of Agriculture Lending
The agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of...
Basics of Cash Flow
Cash flow, not collateral, deposits, or guarantors, repays loans. As bankers, we need to understand how borrowers will generate the cash to repay debt.?Every loan request stems from a cash...
Mobile RDC Risks, Rewards and Deposits
Mobile Remote Deposit Capture has transformed how financial institutions offer remote deposit services. As they develop their RDC business plans, institutions must navigate the challenges and...
Bank Policies & Procedures: Overdrafts (PLL-084)
Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account...
Bank Policies & Procedures: Risk Management Policy (PLM-228)
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee...
Bank Policies & Procedures: Safe Deposit Box (PLM-162)
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...
Bank Policies & Procedures: Wire Transfer (PLM-159)
Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on...
White Paper: Cultivating the Strategic Value of Credit Card Rewards Programs
Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community...
Treasury Check Fraud: Trends & Tools MP4
Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue...
Credit Boot Camp Part 1 - Foundational Aspects of Commercial Credit
Kick off the Credit Boot Camp series with a focused session on the essential principles of managing credit risk in commercial banking. This session redefines the role of the banker—not as a lender,...
Credit Boot Camp Part 6 - Managing Credit Risk After the Close
Credit risk management doesn’t end at loan closing; it continues until the final payment is received. In this session, we revisit the definition of credit risk, then focus on post-close client...
Credit Boot Camp Part 4 - Determining Cash Flow Using the Core Cash Drivers MP4
Every borrower operates with up to seven core cash drivers: mechanisms that either absorb cash, locking it inside the business, or release cash back into operations when managed effectively....
Credit Boot Camp Part 5 - Cash Flow Based Loan Structure
Every loan request originates from a cash shortfall, and it must be repaid through a self-liquidating asset. Too often, bankers default to standard loan structures based solely on policy, without...
Banking on Email: Maximizing Your Most Powerful Digital Channel
Email remains one of the most effective and cost-efficient digital channels available to community banks—but it takes more than just hitting “send” to see results. Join Mills Marketing’s Crystal...
Managing Wire Transfer Risk and Fraud Mitigation
Despite advancements in instant payment systems and the adoption of ISO 20022, wire transfers remain a preferred method for sending large-value commercial payments domestically and internationally....
Introduction to Commercial Lending
Commercial lending is one of banking’s most complex areas, requiring a clear understanding of the borrower, the purpose of the financing request, and the repayment source. Explore key elements of...
Basics of Banking: An Overview
For those new to banking, or those seeking to strengthen their foundational knowledge, the wide scope of the industry can feel overwhelming. This introductory webinar offers a clear, structured...
Basic Personal and Business Tax Return Analysis
Interpreting tax returns can be complex and intimidating. But it’s a critical skill for bank personnel involved in consumer, mortgage, and commercial lending. ? This session provides bankers with...
Beyond the Click: Tracking Marketing Data to Drive Bank Growth
In today’s data-driven landscape, having the ability to turn digital marketing data into actionable insight is essential. For banks aiming to deepen customer engagement and make smarter marketing...
Commercial Real Estate Updates
Further Details will be available 30 days prior to the Webinar Date. Duration: 60 minutes
Early Identification of Distressed Credit Relationships
In the post-pandemic environment, loan portfolios have generally performed well, with minimal troubled credits, late payments, and charge-offs. Despite fair economic conditions, it's important to...
Multi-Task Role of the Banker
In today’s fast-paced banking environment, bankers balance multiple responsibilities while handling complex challenges. This session provides practical strategies to help you manage your day more...
Tax Return Analysis
Assessing income for borrowers with multiple entities is often complex, requiring a clear understanding of each business’s cash flow and overall holdings. This session explores two borrower...
Action Plans for Troubled Credit
Recognizing that you have a troubled credit in your portfolio is traumatic enough. Having to deal with a declining relationship that may cause your bank a significant loss can create an outright...
The Alarming Rise in Check Fraud
The industry has seen a continuing rise in check fraud since 2023, and fraudsters are not slowing down. Access to the legacy check system has made committing fraud profitable for scammers while...
IRA Transfers & Rollovers
Retirement plan portability is one of the most popular topics fielded on our consulting lines. Attending this course will help ensure that you are handling these transactions properly. You will...
Advertising Compliance for Bank Marketers
Financial institutions face increasing challenges in creating marketing materials that are both effective and compliant. This session offers practical guidance on navigating advertising compliance...
Treasury Management Reporting for Your Management and Board: From Data to Strategy
In today’s fast-paced financial landscape, treasury management teams must deliver real-time insights to management and the board. Discover how leading organizations are transforming their treasury...
ThinkTECH Solutions Forum - Fraud
Join ICBA Innovation and your fellow community bankers for the second ICBA ThinkTECH Solutions Forum in this Fall's series. Focus: Fraud - Hear from several fraud solution providers during this...
ICBA Bank Director Program
The ICBA Bank Director Program provides exclusive director-related training, tailored to meet the needs of your board and delivered through bi-monthly newsletters, online training, a governance...
ThinkTECH Accelerator Program 10
Be a part of shaping the future of community bank innovation. Join us for a 3.5-hour session to hear from emerging banktech solutions poised to change the way your bank and its customers do...
BSA/AML Digital Training for Lenders and Lending Staff
BSA/AML for Lenders & Lending Staff This live action digital training contains fresh content, best practices, the latest hot topics in BSA/AML, and is everything your bank needs to comply with...
Check Fraud: Detection Mechanisms
Understand the potential technology solutions and operational mechanisms that are available to community banks to detect instances of check fraud. This is a reference for community banks to...
ThinkTECH Solutions Forum – Connectivity
This 90-minute session highlights how bank technology providers are leveraging integrated technologies to streamline operations, enhance customer engagement, and foster seamless collaboration....
Bank Security Institute
Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for. Learn to address security...
Community Bank Treasury Management Seminar
Community banks seek ways to boost core deposits and non-interest income and Treasury Management is the key. Learn how your bank's business teams can collaborate to sell business products and...
Wire and Instant Payments Fraud
Fraudsters are increasingly exploiting the speed and convenience of wire and instant payments, leaving financial institutions under pressure to keep pace. This session dives into the evolving...