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West Shore Bank and Timberland Bank Offer Unique Avenues for Charitable Giving
West Shore Bank and Timberland Bank are fostering generosity by giving their customers unique avenues to support local charities.
Powering Potential: Unlock Your Leadership Potential With ICBA Resources
ICBA offers a comprehensive suite of resources designed to equip professionals with the tools and knowledge to thrive in our industry.
Out of Office: Evelyn Franco
The chief operating officer at $970 million-asset Frontier Bank of Texas in Elgin, Texas, is determined to hike and canyoneer through all 63 U.S. national parks alongside her sister.
First American Bank Draws a Chalk Path of Kindness
First American Bank in Artesia, New Mexico, embraced the spirit of Random Acts of Kindness Month in February.
Rebeca Romero Rainey: Conversations Must Determine Our Innovation Budgets
Innovation is one of those line items that can be hard to wrap our heads around.
Member Milestones 2025: Community Banks Are Here to Stay
Community banking requires vigor, skill and passion to withstand the test of time. That’s why ICBA is honoring member banks celebrating 100, 125, 150, 175 and even 200 years in service.
KS Bank Helps Make Retirement Plans Happen
KS Bank’s wealth division provides retirement benefits planning services to its business clients to help them save money and attract and retain employees.
Jack E. Hopkins: Turning Vendors Into Partners With ICBA
When faced with a crisis, community banks step up.
Jacob Eisen: Make Payments a Strategic Budget Priority
Payments have transformed into a strategic opportunity. They no longer simply perform a routine function. Instead, they offer revenue potential, enhanced customer experiences and more.
Jack E. Hopkins: Riding the Pendulum of Regulatory Compliance
Over the past decade, community banks have experienced our fair share of pendulum swings when it comes to regulation.
Out of Office: Skyler Kanipe
The project manager at $1.4 billion-asset Community Financial Services Bank (CFSB) in Benton, Kentucky, is always on the lookout for her next vintage find.
CedarStone Bank Recognizes and Thanks Local Teachers
Through its annual Teacher of the Year program, CedarStone Bank recognizes the dedication of Wilson County educators who inspire students and make a difference in their schooling every day.
What Benefits Does Gen Z Value Most?
Gen Z and community banks are both purpose-driven, so attracting the youngest employees largely depends on which benefits companies offer. Here’s how some community banks are doing it.
Rebeca Romero Rainey: Making a Difference, One Act at a Time
Community bankers are driven by a spirit of service. Giving back to our communities is simply a part of who we are.
Building Bright Futures with Financial Education
High school financial literacy courses are an opportunity for community banks to set local youth up for success. See how some community banks are making a difference in financial education today.
2025 National Community Bank Service Awards
Gulf Coast Bank and Legends Bank run thoughtful and strategic programs that support their neighbors. That’s why they’ve been named the winners of the 2025 National Community Bank Service Awards.
Katahdin Trust Company Shoots and Scores for Youth Athletes
In March, $1 billion-asset Katahdin Trust Company (KTC) in Houlton, Maine, teamed up with Big Time Hoops to host its All Star Weekend.
Powering Potential: Inside the ThinkTECH Accelerator
ICBA’s ThinkTECH Accelerator readies participating companies that have early-stage solutions and helps them tailor their products for community banks.
Lindsay LaNore: How to Play Well Without the Ball
There’s a rule that applies on the basketball court that can also be applied in the workplace. It’s called the 95% rule, and this is how it works.
How Community Banks Can Build a Risk-Savvy Board
For community bank board members to mitigate risk effectively throughout the organization, each director needs to understand their role.
Patriots Bank Goes Pink to Fight Breast Cancer
Patriots Bank launched a special debit card to generate emotional and financial support for breast cancer patients, and it has generated over $20,000 so far.
Bank of the Pacific Strikes Up Support for a Local Nonprofit
In March, Bank of the Pacific in Aberdeen, Washington, sponsored the Bowl-A-Thon fundraiser for Friends of the Children Portland.
Rebeca Romero Rainey: Battling the Many Faces of Fraud, Together
When it comes to fraud, we are being hit on all fronts with scams that range from the very basic to the most sophisticated.
Out of Office: Brad Henion
The executive vice president and chief lending officer at $4.4 billion-asset ChoiceOne Bank in Sparta, Michigan, has trained hunting dogs for decades.
MainStreet Bank Empowers the Community, One Employee At a Time
Through its Making Change program, MainStreet Bank implores its employees to engage in and contribute to community work.
ICBA Certification Q&A: Susan McLaughlin
As a certified community bank internal auditor (CCBIA), Susan McLaughlin shares how internal auditors play a vital role in community banking.
Jack E. Hopkins: Employing a Multilayered Cybersecurity Approach
Cybersecurity keeps me up at night.
Digital Banking for the Modern Age
For community banks, digital transformation has moved from an industry colloquialism to a punch list reality.
BayCoast Bank Helps Craft a Playhouse Fit for a Princess
In June 2023, BayCoast Bank in Swansea, Massachusetts, joined forces with a network of community partners to create a playhouse for a young girl with life-limiting medical challenges.
Rising Concerns Over National Bank Trust Charters
Over the past few years, we’ve witnessed an alarming upsurge in the number of nonbank financial technology firms applying for national bank trust charters.
Succession Planning Essentials for Family Banks
Creating succession plans for family-owned community banks can be complicated in all sorts of ways.
Inviting Questions to Spark Better Conversations
We all know how powerful curiosity can be. Every great leader knows that inviting feedback and questions from their team can be a highly collaborative and productive process.
Out of Office: John and Lou Buhrmaster
John Buhrmaster, chief executive officer at 1st National Bank of Scotia in Scotia, New York, shares how he and his father, chairman Lou Buhrmaster, have a unique connection to vintage taxi cabs.
Community State Bank Brews Up Coffee and Community
Community State Bank and Shepherds College united to create Shepherds Community Café, a donation-based coffee shop that fosters occupational experience for students with different needs.
Charles Potts: The Importance of Curiosity
What makes an innovation leader? By its very nature, innovation doesn’t conform to a particular series of checkboxes, yet all innovation-focused leaders exemplify one critical trait: curiosity.
Minnesota's First Black-Owned Bank
In 2022, Detroit-based First Independence Bank became the first Black-owned bank to open a branch in Minnesota, with the goal of creating greater economic prospects for underserved people.
Tompkins Community Bank Nurtures Youth Programs
Tompkins Community Bank has a long history of helping fund youth programs, making a difference in the lives of future leaders, game changers and creatives.
Derek Williams: A Show of Support
By supporting the people and businesses we know and understand, we are supporting our employees and our shareholders, and making our communities better places to live.
Who are ICBA's Top Lenders of 2023?
In an uncertain economic environment, community banks have continued to make smart lending decisions that help individuals and businesses in their communities. Here are 2023's most successful loan...
How to See the Value of Customer Complaints
No one likes customer complaints, but they can provide a wealth of information that can improve both your community bank and your customers’ experience.