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High Plains Bank: Making Banking Easier for Spanish Speakers
In partnership with ICBA preferred service provider Jack Henry, High Plains Bank is working to remove financial barriers and enhance the banking experience for Colorado’s large Hispanic community.
Lindsay LaNore: How to Be a Memorable Employee
Last month, we asked what makes a leader memorable. And now, we’re turning the tables: What makes an employee memorable?
Community Bank Tactics for Recruiting Tech Superstars
The battle for tech talent continues to be a difficult one for community banks. But with the right approach, bank leadership can appeal to a segment of tech-savvy individuals fit for the job.
Native American Bank Dedicates a Day to Gratitude
On June 28, Denver-based Native American Bank, N.A., hosted a Customer Appreciation Day at Yellow Bird Woman Park near its Browning, Mont., branch.
Out of Office: Rachell Bilbrey
The senior vice president and director of treasury at $1.8 billion-asset Builtwell Bank in Chattanooga, Tenn., finds creative fulfillment through conceptualizing, creating and styling home interiors.
Lucas White: Staffing for the Digital Future
Digital banking is here to stay, and everything from our online banking to our mobile apps needs to speak to that customer journey.
Ion Bank: A Reflection of the Customers It Serves
Ion Bank makes a point of fostering a diverse workplace and supporting local communities through its multilingual staff, fundraising efforts and inclusive outreach.
Powering Potential: A Guide to In-Person ICBA Events
ICBA’s in-person events offer unparalleled opportunities for professional growth.
Rebeca Romero Rainey: AI, the New Frontier
If you’ve ever watched an episode of “Star Trek,” you’ve heard its famous introduction proclaiming we must “boldly go where no man has gone before.”
Independent Financial: A New Model for Expanding Healthcare Access
Independent Financial asked what its community needed most, then undertook an innovative approach to supporting public health.
Lindsay LaNore: How To Be a Memorable Leader
Managing people is hard work, no matter what level of management you’re at. There are expectations from above and below, with never enough time to meet them all.
Rebeca Romero Rainey: Communication Is Key to Mitigating Fraud
Cybersecurity and fraud mitigation remain significant priorities for community banks as attacks get more creative and targeted.
Lucas White: Conquering Check Fraud One Check at a Time
We have seen check fraud ramp up over the past two years. Fraudsters have turned their attention to check rails, reintroducing older forms of attack. And check imaging drove the shift.
Fidelity Bank Is Transforming Women's Entrepreneurship
By promoting education, advocacy, networking and financial support, Fidelity Bank's P.O.W.E.R. program is setting a new standard for financial institutions.
Establishing the Right Dynamic at Family-Owned Banks
Family-run community banks, like any family business, come with both strengths and challenges.
Grand Savings Bank Lends a Hand After the Storm
On June 5 and 6, employees at Grand Savings Bank in Grove, Okla., volunteered to serve meals to families and volunteers cleaning up after two tornadoes hit Decatur, Ark., on May 26.
United Bank: Incubating Success for Local Businesses
United Bank’s Church Street Incubator serves as a launchpad for budding companies by reducing their financial burden and building community.
Powering Potential: ICBA Certification Q&A with Ryan Capouch
Ryan Capouch, BSA and compliance officer at Reliabank in Sioux Falls, S.D., boasts more than a decade of experience.
Lindsay LaNore: 5 Values to Look for in Prospective Leaders
When it comes to identifying future leaders within any organization, it’s easy to resort to clichés.
The Independent Banker Reader Survey Results Are In
We asked, and you answered. Earlier this year, Independent Banker ran a readership survey asking you—our audience of community bankers across the nation—for your thoughts about the...