Relationship banking is nothing new to community banks. Novel underwriting techniques and recent regulatory guidance have enabled community banks to understand and serve their customers even better.

From concerns about Libra to the development of the Federal Reserve’s FedNow real-time payments settlement service, policymakers are poised for action on behalf of their government, business and consumer constituents.

In the wake of #MeToo, a growing number of U.S. states are enacting their own harassment and discrimination prevention laws. California and New York are notable examples; both states have implemented reforms requiring mandatory employee and supervisor training with specific content and/or timing requirements.

Your perspective as a community-based, taxpaying business is exceptionally helpful to the people who write and enforce the regulations you (and credit unions) must follow. In this blog post, we’ll touch on our top priorities and give you the tactics you’ll need to help make your banking advocacy resolutions a reality.

The latest iteration of the Fed’s triennial study showed that in 2018, noncash payments¹ amounted to $97 trillion, with transaction volume reaching more than 174 billion. That kind of market opens new opportunities for community banks.

In banking, one thing is for certain – and that is change. With the advent of new technologies and solutions, education will be the indispensable complement to ensure community banks can take advantage of the opportunity these changes afford.

As we welcomed in the new decade, ICBA signaled its ongoing commitment to community banking innovation with the launch of our second ICBA ThinkTECH Accelerator program.

ICBA's Kevin Tweddle discusses unexpected benefits of ICBA's ThinkTECH Accelerator program with community bankers John Buhrmaster of First National Bank of Scotia, N.Y., and Scott McComb of Heartland Bank in Whitehall, Ohio.

The oldest Millennials are pushing 40 and are well established in the financial services landscape, but with Gen Z—the elders of whom are college-aged—we have a digital native group with new expectations.

Happy Holidays from Community Banker University! It’s the end of the year when many employees are feverishly trying to complete their required annual training (and their administrators and supervisors are hounding them to do so!) In this month’s newsletter, we would like to offer a few reminders and helpful hints to help you efficiently finish out the calendar year and lay the groundwork for the year ahead.

In 2018, Same Day ACH volume reached 178 million transactions, an increase of 137 percent over the previous year. As a readily available faster payments option, and one that many community banks are familiar with, Same Day ACH serves as a practical and immediate option to support your bank.

Between now and year-end, online merchants may earn as much as 30% of their 2019 revenue. But they aren’t the only ones hoping for a productive fourth quarter. So are cybercrooks.

TCM Bank's President & CEO, Damon Moorer, shares his insights on leadership in the work place based on key learning experiences in his career.

Jim Simon, TCM Bank's chief credit officer, writes that a few simple tips can help your improve your financial future.

Community banks have gotten it right again. With the evolution of technology and the rise of a movement to all digital-banking, others within the industry have been chasing new channels with fervor trying to find the silver bullet that ensures their relevancy.

First-party fraud and synthetic identity fraud is an area of growing concern, exacerbated by difficulties of identifying these attacks, but there are ways the industry is fighting back.

ICBA continues to lead the opposition to mixing banking and commerce through exploitation of the ILC loophole, recently expressing strong support for new legislation that would close it.

Community Banker University® has launched three new cyber and information security courses (and updated some of our existing courses) to help ensure that your bank and its employees are prepared to anticipate and mitigate threats.

While all faster payments options have one thing in common—moving money and information faster—there are often distinct differences or subtleties when comparing today’s various faster payments offerings.

“Because we’ve always done it that way” are perhaps the seven most painful words in the English language when it comes to innovation. It’s the death of new ideas that challenge conventional ways of thinking and the antithesis of the ICBA ThinkTECH Accelerator program.