As the coronavirus emergency continues, ICBA has been working around the clock and through the weekend to ensure critical reforms and resources are available to help the nation’s community banks support American customers, small businesses, and the economy. Here is a quick update on some of the key reforms achieved on your behalf thus far and the latest information available.

As more and more consumers are moving to online banking during the coronavirus pandemic, some for the first time ever, criminals are looking for ways to take advantage of unsuspecting individuals.

During times of crisis, such as today’s COVID-19 pandemic, small businesses rely on community banks for help in navigating the volatility and in executing the right measures to maintain fiscal health.

The coronavirus outbreak is raising concerns about the use of cash as more Americans embrace digital technology to pay and get paid. These ongoing trends will have a significant impact on community bankers, consumers, retailers, and policymakers.

Despite strong ICBA and community bank opposition, the Small Business Administration is moving ahead with a rule that could significantly harm its guaranteed lending programs.

What differentiates ThinkTECH Accelerator participants from the fintech world at large? The difference lies in the input, guidance and insights these companies receive from a distinguished network of industry leaders, including community bank executives.

On Jan. 30, the World Health Organization and U.S. Department of Health and Human Services declared public health emergencies in response to the rapid spread of the coronavirus. In this blog post, we offer tips to help community banks prepare for a possible coronavirus outbreak.

Community banks with fewer resources and less money to invest in technology than their larger counterparts, may view using data analytics as being out of reach. It’s not.

Let’s face it. We’re not living in our parents’ financial services world. In today’s immediate gratification society, our concern lies more with what’s in our account this second than where it will be next week.

In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.

You already know that your online training subscription allows you to assign, track, and manage your employees’ federally-mandated training, but did you know that you can also use this platform to create greater job satisfaction, reduce employee turnover, and nurture talent in your bank?

When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.

As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.

Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s digital era, that means simplifying the front-end user interface and user experience as well as streamlining back-end operations.

As an industry, we’re at a pivotal stage where the pace of change increases daily and digital transformation rocks our reality. But amidst everything, community bankers remain steadfast in putting the customer relationship first.

Venturing into the housing market, especially for the first time, can be intimidating and difficult to navigate without a financial expert in your corner.

While classes and dorm rooms and new jobs are on the forefront of high school seniors’ minds, it’s important that they are prepared for how to manage their finances in this next chapter.

When it comes to saving, investing, or getting your finances in order, the process can often feel daunting. Here are some tips to help you get started.

The debate over housing-finance reform often ends up deep in the weeds, but the esoteric details are often of the utmost importance to community banks. Recent developments in Washington bear that out.

It’s the time of year when we celebrate the relationships in our lives, and it’s a great time to build connections at home, within the community or in the workplace. That doesn’t mean composing Shakespearean sonnets for your coworkers, but it does mean showing up in a meaningful way.