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Livestream

Innovation Workshop

  • Oct 28–Oct 29, 2026
  • |
  • Seminar
  • |
  • CPE Credits: 15.50
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Date: Information  Livestream events are Central Time / In-person events are location's local time.
Wednesday, Oct 28

9:00 a.m. – 9:10 a.m.

Welcome + Introductions


9:10 a.m. – 10:00 a.m.

Innovation Self-Assessment Tool - Use a practical self-assessment to identify where you’re well positioned, and where focused effort could make the biggest impact.

  • Results of the pre-work

  • Innovation Committee Breakout Room


10:00 a.m. – 11:45 a.m.

The Competitive Landscape - An informed look at today’s competitive environment, highlighting key trends and dynamics influencing the financial services market.

  • Trends

    • Technology

  • Competitors

    • Large Banks

    • Non-bank Fintechs

    • Credit Unions

  • Customer Experience

    • Consumer

    • Small Business


11:45 a.m. – 12:30 p.m.

Innovation Mindset - Explore the mindset shifts that enable innovation, and how small changes in thinking can unlock bigger impact.

  • Define Innovation

  • Characteristics of an innovative culture

  • Inviting innovation at your bank

  • Lessons learned from failed and successful projects


12:30 p.m. – 1:00 p.m.

Lunch


1:00 p.m. – 3:15 p.m.

Innovation Mapping - We’ll explore how each institution’s unique strengths, challenges, and market position shape its innovation opportunities, and how mapping those factors can reveal the most practical and impactful paths forward.

  • What is a SWOT

  • Industry Breakout Room

  • Innovation Opportunities

    • Non-Interest Income

    • Operational Efficiency

    • Talent Development

    • Strategic Positioning

    • Customer Relationships/Experience

    • Deposit Strategy

    • Payments Strategy

    • Fraud & Risk Management

    • Technology Investment

  • Exploring your Bank Opportunities Breakout Room


3:15 p.m. – 4:15 p.m.

Approaches to Innovation - An overview of different approaches to innovation – Build, Buy, and Partner - and how to choose the right one for your goals and context.

  • Build

  • Buy

  • Partner


4:15 p.m. – 4:30 p.m.

Conclusion and Wrap Up

Thursday, Oct 29

9:00 a.m. – 9:15 a.m.

Welcome Back + Recap


9:15 a.m. – 10:45 a.m.

Third Party Risk Management: Part 1 - Part 1 focuses on the upfront work - understanding risks and setting the foundation before selecting a partner.


10:45 a.m. – 11:00 a.m.

Break


11:00 a.m. – 11:30 a.m.

Implementation - An exploration of how implementation turns prioritized ideas into tangible outcomes.

  • Plan & Align

  • Execute & Validate

  • Deliver & Sustain


11:30 a.m. – 12:00 p.m.

Third Party Risk Management: Part 2 - Part 2 focuses on what happens after selection: continuous oversight, monitoring, and adapting to change.


12:00 p.m. – 12:30 p.m.

Contracting and Negotiation Breakout Room


12:30 p.m. – 1:00 p.m.

Lunch


1:00 p.m. – 1:45 p.m.

Measurement and Impact - A look at how success is defined, tracked, and understood over time.

  • Are we accomplishing what we intended to do?

  • KPIs

  • Process/System Health

  • Audit/Testing

  • Customer Feedback


1:45 p.m. – 2:30 p.m.

Fintech Panel - An interactive panel examining real‑world fintech experiences, lessons learned, and emerging opportunities.

  • What it’s like from their side of the table

  • Case Study

  • What happened, why was it successful, lessons learned, best practices

  • When didn’t it go well?

  • What’s the one thing you want the banks to know that would help to enable a great implementation / relationship?


2:30 p.m. – 2:45 p.m.

Break


2:45 p.m. – 3:45 p.m.

Finding the Right Fintech Partner

  • Where to look

  • Industry partners


3:45 p.m. – 4:15 p.m.

Conclusion and Wrap Up

Audience Price

ICBA Member

$ 795.00

Non-Member

$ 1,195.00

*Attendance may be subject to ICBA approval.
For attendance and cancellation policies see Disclaimers

Who should attend:

Cash/Treasury Management, Retail Banking, Information Technology, Lending, Business Banking, Mortgage Lending, Risk Management, Audit, Compliance, Chief Management: i.e. CEO, COO, Chief Risk: i.e. Compliance, Risk, Audit Officer, Chief Strategy/Innovation Officer, Chief Technology: i.e. CIO, CTO, Data Officer, Chief Marketing/Customer Relationships

Prerequisites:

Basic knowledge of banking

Advanced Preparation:

None

Program Level:

Intermediate

Field of Study:

Specialized Knowledge

Delivery Method:

Group Live

Continuing Professional
Education (CPE) Credit Hours:

15.50 hrs

Wayne Miller

Wayne MillerOpens in a new tab

Executive Vice President, Chief Innovation Officer

ICBA

Justin DunmyerOpens in a new tab

SVP, Innovation & Product Strategy

ICBA

Greg M V

Greg M. OhlendorfOpens in a new tab

Selection Committee Chairman

President & CEO, First Community Bank and Trust in Beecher, IL.

Attendance and Cancellation Policy

  • Full payment is required prior to event attendance.
  • Registration fee is valid for only the individual registered. Each attendee must register.
  • A substitute registration will be accepted. Please notify ICBA Education if registration needs to be changed.
  • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
  • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
  • No refunds will be issued once the bank has received event materials or after the event start date.
  • If the program is canceled by ICBA, ICBA’s liability is limited to the registration fee.
  • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

This event is not recorded. For more information, call 800-422-7285 or email education@icba.org.


Continuing Professional Education Credit (CPE) Requirements

To receive full CPE credit for ICBA livestream events you must meet the following requirements:

  • Enter your full name when joining the event in Zoom. Your Zoom session must display your full name and match the registration.

  • Attend the livestream session with camera on for the duration of the session. NOTE - If attending by phone audio only, no CPE will be awarded due to participant’s inability to respond to poll questions.

  • Participate in all group activities and breakout rooms.

  • Answer all poll questions displayed during the session. If you are unable to answer the poll questions within the poll feature, submit your answer in the chat.

  • In accordance with the standards of the National Registry of CPE Sponsor, CPE credits have been granted based on a 50-minute hour.


For more information, call 800-422-7285 or email education@icba.org.


Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, the Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management's objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.


Recording Disclaimer

Live courses are for educational purposes only and intended only for participants of the class/event. All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed to by ICBA.


Consent to User of Photos & Video Content

Registration, attendance, or participation in an ICBA event constitutes an agreement by the participant to ICBA’s use and distribution (both now and in the future) of the participant’s image and/or voice in photographs, videos, digital media, electronic reproductions, and audio files/recordings of and at such events and activities.


NASBA Statement

ICBA Education is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.NASBARegistry.org.