Certification Programs
ICBA certification programs are designed to raise the standards of professionalism in the industry and give consumers a consistent stamp of approval to look for when selecting a banker.
About ICBA Education certification programs
ICBA certification programs are designed to raise the standards of professionalism in the industry and give consumers a consistent stamp of approval to look for when selecting a banker.
To make this happen, respected members of the ICBA certification board establish baseline criteria in several areas of specialization. Then, experienced, nationally-recognized instructors create training programs that target the needs of community banks based on those criteria. Finally, competency testing is measured after completion and a certification designation is granted. Annual continuing professional education is then required to ensure participants remain current.
ICBA Education is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.
Certification News
Published quarterly, this newsletter is exclusive to bankers enrolled in one or more of ICBA’s certification programs. Each issue contains thought leadership from certification program instructors and a spotlight interview with a certified banker. Also included are important event dates and deadlines
Audit Certification (CCBIA)
Designation: Certified Community Bank Internal Auditor (CCBIA)
This program is designed to provide tools and step-by-step procedures to establish and maintain an effective internal audit function within a community bank. Areas covered include: auditing basics, internal auditing working papers, auditing liabilities and other activities, auditing assets and bank information systems auditing.
Requirement:
- Audit Institute
- (30) Continuing Professional Education credits required every two years.
Bank Security Certification (CCBSO)
Designation: Certified Community Bank Security Officer (CCBSO)
This program is designed to provide the Security Officer, regardless of the location or size of the bank, with critical information to meet regulatory requirements and provide strategic and tactical methods of security, robbery and fraud prevention and risk management.
Requirement:
- Bank Security Institute
- (15) Continuing Professional Education credits required every two years.
BSA/AML Certification (CBAP)
Designation: Certified BSA/AML Professional (CBAP)
The formal requirements for financial institution compliance under the Bank Secrecy Act (BSA) continue to be significant. This program covers all primary requirements of regulation and delivers guidance on best practice expectations in each area.
Requirement:
- BSA/AML Institute
- (20) Continuing Professional Education credits required every two years.
ICBA BSA/AML Institutes
Commercial Lending Certification (CCLO)
Designation: Certified Commercial Loan Officer (CCLO)
Loans are the most significant risk in most bank portfolios. This program assists in developing the necessary credit skills to maintain and manage a commercial credit portfolio as well as the analytical processes needed to reach a conclusion about the borrower's repayment ability.
Requirement:
- Commercial Lending Institute
- (15) Continuing Professional Education credits required every two years.
ICBA Commerical Lending Institute
Compliance Certification (CCBCO)
Designation: Certified Community Bank Compliance Officer (CCBCO)
The Compliance Institute is a comprehensive learning experience that covers the areas of regulatory compliance a community bank Compliance Officer is responsible for. This program covers: Developing a Compliance Program, Lending, Deposit and Operations Compliance.
Requirement:
- Compliance Institute
- (30) Continuing Professional Education credits required every two years.
Consumer Lending Certification (CCBCL)
Designation: Certified Community Bank Consumer Lender (CCBCL)
Consumer lending presents a unique set of challenges by combining credit risk process with regulatory process. This program addresses the consumer lending decision and making sense of each step by covering the application process, financial statement analysis, credit analysis, loan structure, compliance, documentation procedures and closing.
Requirement:
- Consumer Lending Institute
- (15) Continuing Professional Education credits required every two years.
ICBA Consumer Lending Institute
Credit Analyst Certification (CCBCA)
Designation: Certified Community Bank Credit Analyst (CCBCA)
The role of a credit analyst has evolved into a critical function in today's community banks. This program focuses on the necessary financial analysis skills needed by today's credit analysts, and addresses the additional expertise vital to a community bank's overall lending success.
Requirement:
- Credit Analyst Institute
- (15) Continuing Professional Education credits required every two years.
ICBA Credit Analyst Institute
Data Analytics & AI Certification (CCBDAS)
Designation: Certified Community Bank Data & AI Specialist (CCBDAS)
In today's fast-paced business world, quickly analyzing large data sets is essential, especially in banking. With vast amounts of data at our fingertips, we can generate insights to guide decision-making. In addition, we will discuss how to being using Artificial Intelligence (AI), particularly generative AI within banking institutions.
Requirement:
ICBA Data Analytics & AI Institute
(15) Continuing Professional Education credits required every two years.
ICBA Data Analytics & AI Institute
Enterprise Risk Management Certification (CCBRS)
Designation: Certified Community Bank Risk Specialist (CCBRS)
Participants of ICBA's new Enterprise Risk Management Institute will enrich and affirm their knowledge of the risk components that influence a bank’s function and soundness.
This new certification program focuses on strategies surrounding bank governance, credit risk, interest rate risk, liquidity risk, operational risk, compliance risk, and legal risk. The program includes comprehensive dialogue that brings all risk elements together to reveal the necessary components of a successful enterprise risk management (ERM) framework.
Requirement:
- Enterprise Risk Management Institute
- (15) Continuing Professional Education credits required every two years.
ICBA Enterprise Risk Management Institute
Information Technology Certification (CCBTO)
Designation: Certified Community Bank Technology Officer (CCBTO)
Information technology solutions continue to evolve. This creates opportunities for community banks to increase efficiency, improve service capabilities and better safeguard customers.
This program addresses today’s community bank needs for managing and maximizing technology investments and shows IT managers and officers the solutions they can utilize to help strengthen existing IT capabilities, develop operational efficiencies and business continuity solutions, and more.
Requirement:
- Community Bank IT Institute
- (30) Continuing Professional Education credits required every two years.
ICBA IT Institute
Marketing Certification (CCBMS)
Designation: Certified Community Bank Marketing Strategist
The ICBA Marketing Certification program equips today’s bank marketing leaders with essential knowledge and skills. The program covers marketing strategy, brand and content management, digital channel optimization, data analytics for customer acquisition and retention, marketing compliance, and more.
Participants gain practical tools and strategies to enhance existing marketing efforts and develop innovative approaches.
Requirement:
- Marketing Institute
- (15) Continuing Professional Education credits every two years.
ICBA Marketing Institute
Certification FAQ
ICBA Education offers 11 Certification Programs. The certification programs are nationally recognized, professional designations and require the user to follow specific processes and procedures before a certification is granted.
These programs are governed and monitored by the ICBA Certification Board, which is made up of leadership bankers from the ICBA Bank Education Committee, Certified Community Bankers, attorneys, and Certification Program instructors.
ICBA certification programs are an investment in your future and the future of your bank. They help you stay ahead of industry changes, refine your expertise, validate your professional competency, and connect you to a community of like-minded professionals who share your commitment to excellence and growth.
ICBA’s certification programs are designed specifically for community bankers with community bank interests in mind. Our instructors work closely with community banks, and the course material is tailored to the unique needs of community banking. These programs are governed and monitored by the ICBA Certification Board, which is made up of leadership bankers from the ICBA Bank Education Committee, certified community bankers, attorneys, and Certification Program instructors.
Click here to learn more about the 11 certification programs that ICBA offers.
Yes, certification is optional, and bankers can attend an institute without pursuing certification. Many bankers also attend institutes to earn Continuing Professional Education (CPE) credits.
Certification programs include a live classroom-style program, an exam to test knowledge, and ongoing education requirements to keep your certification active. Participants who meet the requirements and earn their certification receive a nationally recognized designation that is active for as long as you maintain your certification.
Certificate programs are self-paced web-based programs. Once a participant completes the program and successfully passes the tests involved, they receive a Certificate of Completion.
The ICBA Education staff are happy to assist! Please contact us by email at certification@icba.org or by calling (800) 422-7285.
Attend the relevant ICBA Institute in its entirety.
Participate in all assigned activities and complete all assignments.
Pass the corresponding certification exam(s) with a score of 70% or higher.
The cost varies by certification program. Each certification program includes a registration fee for the relevant Institute and a separate exam fee.
The certification exam is not included with the Institute and must be registered for separately. You can register for the exam when you register for the Institute or any time until the conclusion of the Institute.
Register for the certification exam prior to the conclusion of the corresponding Institute.
Complete the Certification Exam Testing Agreement sent by ICBA Education staff.
The certification exam will become available in ICBA’s online training portal after the Institute concludes and will remain available until the date and time specified at registration. You can take the online exam any time during this period.
Yes, exams are timed and must be completed in one sitting. The timer cannot be paused. Time limits vary by certification type. Refer to the instructions provided during registration for details.
The exam is not open book. Use of the internet, institute materials, notes, or any third-party resources, including coworkers, is not permitted.
You will receive your results as soon as you complete the exam.
A minimum score of 70% is required to pass a certification exam. If you do not pass the first exam, you will have an opportunity to retake the exam on a designated future date. Dates vary by exam.
More than 95% of testers pass the exam, but if you do not pass you can still earn your certification. You will be required to retake the Institute and then test again to pass the exam. If a certification program has multiple exams (such as compliance) you will only need to retake the relevant section and pass the corresponding exam.
All special requests and considerations must be submitted in writing to the Certification Board. The board is comprised of bankers, certification program instructors, attorneys, industry experts, consultants, and ICBA staff. The board meets twice per year. Contact ICBA Education by email at certification@icba.org or by calling (800) 422-7285 for information on how to submit your request.
To maintain a certification and keep the designation active, bankers must earn a designated number of applicable Continuing Professional Education (CPE) credits every two years and pay the certification renewal fee annually.
Yes, you can take courses from other entities. Regardless of the provider, CPE will be approved if the course is relevant to your certification and the required supporting documentation is provided. This includes training from state associations and other entities advertising their training as CCE, CE, CLE, etc.
The certification annual renewal fee is $150. Invoices are sent every January, and payment can be submitted in the online certification portfolio.
Yes, the annual renewal fee applies for each certification a banker holds. For example, a banker with two certifications would pay a $300 annual renewal fee - $150 for each of the two certifications.
CPE requirements vary by ICBA certification program:
30 CPE credits are required every two years for the following certifications:
Audit
Compliance
Information Technology
20 CPE credits are required every two years for the following certification:
BSA/AML
15 CPE credits are required every two years for the following certifications:
Bank Security
Commercial Lending
Consumer Lending
Credit Analysis
Data Analytics & AI
Enterprise Risk Management
Marketing
Bankers with more than one certification cannot use the same CPE credits toward multiple certifications. For example, a banker with an Audit certification and a Compliance certification will need 30 hours of CPE for each designation, for a total of 60 hours of CPE training every two years.
However, a banker can split the CPE credits earned from one training between multiple certifications. For example, a banker with an Audit certification and a Compliance certification could attend an Audit Institute and allocate half of the CPE credits to their Audit certification and half to their Compliance certification.
ICBA Education adheres to the NASBA Statement on Standards for Continuing Professional Education (CPE) Programs.
Fifty (50) minutes of participation in an instructed event is considered one (1) CPE credit for each program of learning. Note - time is deducted for scheduled lunch and breaks and is not included in the total instructional minutes.
To calculate total CPE credit, determine the total number of instructional minutes and divide it by 50.
At least 50% of the required CPE credits must be achieved at live in-person or livestreamed events, including live webinars where there is interaction between the attendee and/or the ability to interact with the speaker. ICBA Education seminars and institutes are examples of a live event.
The remaining CPE credits (up to 50%) may be accumulated through online training or self-study courses relevant to your certification.
Training can be completed with ICBA Education or through another entity, such as your state association. For any questions on third party training and whether it would qualify, please contact ICBA Education by email at certification@icba.org or by calling (800) 422-7285.
Acceptable CPE topics vary by certification. Some examples include:
Audit – bank audit; risk; regulatory; compliance; bank operations; BSA/AML; AI policy
Bank Security – banking physical security; fraud; safety awareness; compliance issues related to fraud (The Bank Protection Act, Reg H); SAR’s; robbery; internal theft; ATM security; addressing confrontational behavior; elder abuse and elder fraud; AI fraud trends
BSA/AML – BSA; AML; fraud; CTR’s; OFAC; CIP; SAR’s; record retention; high-risk customers (CDD/EDD); AI fraud trends
Compliance –regulatory; compliance; Fair Lending; CRA; bank operations; BSA; AML; fraud; bank audit; AI policy
Commercial Lending – topics should be commercial lending focused: credit/lending; credit risk and risk ratings; cash flow; financial analysis; regulatory issues related to lending; lending compliance; analyzing tax returns or other financial statements; AI applications
Consumer Lending – credit/lending; credit risk and risk ratings; cash flow; financial analysis; regulatory issues related to lending; lending compliance; analyzing tax returns or other financial statements; AI applications
Credit Analysis – topics should be commercial lending focused: credit/lending; credit risk and risk ratings; cash flow; financial analysis; regulatory issues related to lending; lending compliance; analyzing tax returns or other financial statements; AI applications
Data Analytics & AI – using your bank’s data for analysis; strategic and budget planning; using data to make decisions; using AI to assist with data analysis; Microsoft Excel (concepts and functionality)
Enterprise Risk Management – enterprise risk management; credit risk; operational risk management; strategic risk management; legal risk; risk mitigation; compliance; fraud; AI fraud trends
Information Technology – IT or technology related; new bank software; core training; fraud; IT security; risk management; business continuity planning and policies; network security; banking technology threats; risk assessments; AI
Marketing – creating a marketing plan for your bank; social media management; website management; data analytics; brand management; communications and advertising; marketing compliance; using AI to assist with marketing efforts
If you have a question about whether a particular course/training would qualify for CPE, please contact ICBA Education by email at certification@icba.org or by calling (800) 422-7285.
All CPE requirements start the year after certification is achieved. For example, if you achieve your certification in 2026, the CPE requirement starts on Jan. 1, 2027, and you have two full years (the certification maintenance cycle) to accumulate the required CPE credits by Dec. 31, 2028.
An online certification portfolio is created for each certified banker to enter and track their CPE credits. Documentation validating attendance is required for all CPE entries.
Examples of qualified supporting documentation* include:
a certificate of completion/attendance
a copy of a sign-in sheet from the event validating your attendance
other document validating attendance
*Please note that receipts, confirmations, agendas, or event materials are not eligible to validate attendance without including one of the above.
These documents must include:
attendee’s name
entity providing training
course title/description
date(s) of the training
number of CPE provided or start/end times of the session(s)
ICBA staff reviews all CPE submissions. CPE approvals are typically completed within a two-week period. If you have questions related to a specific CPE submission, please contact ICBA Education by email at certification@icba.org or by calling (800) 422-7285.
If you do not pay the renewal fee annually and earn the required number of CPE credits by 12/31 of your certification cycle maintenance period, your certification will terminate. ICBA Education staff will notify bankers whose certification status is in danger of lapsing before the certification is terminated.
If your certification lapsed less than two years ago, it can be reinstated. You must pay any outstanding renewal fees and report your earned CPE (CPE must have been earned during the previous maintenance cycle). A certification reinstatement fee of $200 will apply.
To begin the process of reinstatement, please contact ICBA Education by email at certification@icba.org or by calling (800) 422-7285.
Note: if your certification lapsed two or more years ago, you must repeat the respective Institute and retake the required exam.