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Revealed: ICBA’s best-performing community banks 2018
Our annual coast-to-coast roster of high achievers is here! Read on to see the 75 community banks that made the cut, and hear from nine we’ve highlighted for their consistent high performance and...
Community banks get creative with unused branch space
As branch square-footage requirements shrink, community banks are reserving extra space for everything from community events to small-business meetings.
10 tips to boost cross-selling
Throw your sales goals out the window. Help customers get what they want, and your bottom line will take care of itself.
Two approaches to overdrawn accounts
What community bankers should know about overdraft and sweep account rules.
Inside the new style of leadership
Successful community bank leaders inspire from the top while putting the team first. Here’s how.
Focus: The Right to Financial Privacy Act
What community bankers need to know about protecting and disclosing customers’ financial records.
ICBA’s top loan producers for 2017: Find out who made the list
Every year, ICBA calculates the top community bank loan producers in the agricultural, commercial and consumer categories, broken down by asset size. Read about 2017's lending leaders.
Who are ICBA’s best-performing community banks 2017?
Independent Banker’s annual listing of America’s best-performing community banks
Best practices for fighting counterfeit bills
Cash may no longer be king in the U.S., but millions of dollars in counterfeit bills make their way into the system each year. Fortunately, there are some simple ways community banks can stop...
ICBAs State of Community Banking survey results are in
Our annual State of Community Banking Survey of ICBA member banks reports that you’re planning to grow through creating efficiencies, introducing new technology, and investing in digital marketing....
What exactly is encryption, and how does it work?
Whether data is in storage or being beamed across the internet, the security expert’s motto is “Encryption everywhere” to ensure that information is safe. But what exactly is it, and how does it...
Internal audit: in-house or third-party?
An internal audit reveals opportunities for improvement across the board, making your community bank safer and more efficient. Take a look at the pros and cons of conducting an internal audit...
Timeline: 180 years of banking technology
A look at the history of retail banking technology—and where it’s going.
2017 ICBA National Community Bank Service Award Honorees
In extraordinary circumstances, this year’s National Community Bank Service Award honorees have gone the extra mile for their communities.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
Qualitative ALLL
Considering qualitative factors in calculating loan-loss allowances
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
E-Signature Approval
Legally and operationally, digital John Hancocks come of age in lending.
Ken Singh Named to ICBA Independent Banker’s 40 Under 40: Emerging Community Bank Leaders List
Independent Banker magazine, the award-winning monthly publication of the Independent Community Bankers of America (ICBA), unveiled its annual 40 Under 40: Emerging Community Bank Leaders list.
Banking on people: TCM Bank’s people-first culture key in handling pandemic disruptions
For the banking and finance sector, the pandemic ushered in a wave of disruption that forced clients and businesses of all sizes to rely on digital offerings and industry professionals more than ever.
What will bank customers be looking for in 2022?
Despite evolutionary changes since 2020 in how people earn and spend, the key to a community bank’s success in 2022 will be a few things: personalization of products and services and ease of doing...
TCM Bank N.A., promotes three leaders to executive level positions
TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotions of three of its executives, Terri Howard as EVP and chief people officer, C.J. Littrell as EVP and COO and David...
Simple ways to improve your financial awareness and grow
Jim Simon, TCM Bank's chief credit officer, writes that a few simple tips can help your improve your financial future.
Lessons Learned by Damon Moorer
TCM Bank's President & CEO, Damon Moorer, shares his insights on leadership in the work place based on key learning experiences in his career.
Don't Give a Holiday Gift to Cyber Thieves
Between now and year-end, online merchants may earn as much as 30% of their 2019 revenue. But they aren’t the only ones hoping for a productive fourth quarter. So are cybercrooks.
Spotlight On: Damon Moorer, President & CEO, TCM Bank, N.A.
TCM Bank President and CEO Damon Moorer spoke with Invest: about the bank’s role in the community lender segment, while also addressing the impact from low interest rates and the PPP loan program.
Tips to help prevent fraud from TCM’s EVP, Chief Administrative Officer & Chief Credit Officer
As the holiday season is upon us, be sure to secure your accounts and protect your personal information. Here are some ways to help combat fraud this holiday season.
Summit speakers: COVID-19 changed banking, payments
The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in...
TCM Bank N.A., promotes Jay Hill to Senior Vice President
TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Jay Hill from vice president of project management to senior vice president of transformation and project management.
TCM Bank Celebrates 25 Years of Service to Community Banks
ICBA Bancard® announced that its credit card bank, TCM Bank, N.A., is celebrating its 25th anniversary this month.
Active Scam Trends
Fraudsters are crafty and devious. Learn more about some of the active trends our team is seeing.
Best Agent Credit Card Program for Community Bank Revenue Growth
Looking to expand your community bank revenue and loyalty? Learn more about TCM Bank’s best agent credit card program for community bank growth.
Branded Credit Card Program for Businesses Revenue Growth
Grow your company with a branded credit card program for businesses from TCM Bank.
Ensuring a commitment to DEI and the benefits it provides
A commitment to diversity and inclusion means more than just financial contributions – it extends into company culture, the company mission, learning opportunities, and servicing new markets,...
Importance of Cardholder Response to Fraud Alerts
With the ever-growing schemes of fraudsters, it is very important for cardholders to watch their accounts and report transactions they did not approve or make.
TCM Bank N.A. 2023 Promotions
TCM Bank, N.A. is excited to announce the promotion of six TCM Bank staff members during March 2023: Agnes Nasso, Michelle Bourdon, Katlyn Lents, Tameka Reid, Seanette Roberts, and Victoria Babiy.
TCM Bank Promotes Agnes Nasso to Senior Vice President, Marketing and Communications
TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Agnes Nasso from vice president of marketing to senior vice president of marketing and communications.
Holiday Scam Trends
Fraudsters don’t stop scheming during the holiday season.
Tips to Combat Identity Theft and Fraud
Identity recovery can be a long, painful, and expensive process. Encouraging customers to implement careful and proactive steps can help prevent identify theft and the headache that comes with it.
How to Start the Best Credit Card Programs for a Bank Revenue Growth
Looking to grow loyalty and revenue? Learn how to start the best credit card programs for a bank.
Starting a Branded Credit Card Program for Consumers
Discover your bank’s potential with a branded credit card program for consumers from TCM Bank.
Attract and retain customers with the best banking strategies
Open the door to opportunities with the best banking strategies from TCM Bank
Consumer Card Products for Community Banks
Explore how community banks can boost customer loyalty with innovative card products, including tailored rewards, mobile solutions, and enhanced security. Learn more about TCM Bank's offerings.
Community Bank Credit Card Partners
Discover why community banks should partner with credit card providers like TCM Bank. Explore the benefits, from enhanced credit card offerings to increased revenue.
Strengthen Your Community Bank Brand Loyalty with Business Banking Cards
If you a looking to strengthen your community bank brand loyalty with business banking cards, learn more about the best in the industry card offerings and customer service with TCM Bank.
Selling Community Bank Credit Card Assets
Explore how community banks can maximize profitability by selling credit card assets. Discover the benefits of unlocking capital and reducing risk with TCM Bank's tailored solutions.
How to Improve Community Banking Customer Satisfaction in 2025 with a Credit Card Program
Learn more about the benefits of starting or selling your community bank credit card portfolio to TCM bank in 2025. Offer cash back credit cards and more with less hassle.
Best Banking Industry Trends 2024
Reach your full business potential with the best banking industry trends in 2024.
ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America (ICBA), today announced the appointment of Kelly Kroskie as executive vice president, digital transformation...
Online Course Newsletter – August 2025
2025-08-25 What’s New On August 13, the following IRA courses were updated again due to some technical corrections that needed to be made from the June 29 update: IRA Distributions Traditional IRA...
Online Course Newsletter – July 2025
Online Course Newsletter – July 2025 Introduction Custom Plan Subscribers Only – We’ve added a new feature to the “Log Other Training” option in the learning management system. You can now log...
Online Course Newsletter – June 2025
2025-06-24 Online Course Newsletter – June 2025 What’s New On June 2, all HSA and IRA courses were updated with appropriate regulation guidelines and content. On June 23, the two Cyber and...
Nacha to automate ACH audit proof process
Nacha announced that, starting next month, the process of requesting proof of an ACH Rules compliance audit will be automated through its Risk Management Portal.
ICBA Urges Congress to Ensure Deposit Insurance Reforms Enhance Small Business Coverage, Curb Favorable Too-Big-To-Fail Treatment
ICBA called on Congress to consider deposit insurance reforms that enhance coverage for small businesses, address the more favorable regulatory treatment the nation’s largest banks receive, and...
New ICBA Analysis: Sharp Decreases in Small-Business, Mortgage Lending Follow Taxpayer-Subsidized Credit Union Acquisitions of Community Banks
ICBA released the results of a new data analysis demonstrating that the growth of credit unions acquiring tax-paying community banks is harming small businesses and local communities while...
ICBA: FinCEN should fix BSA thresholds, BOI collection
ICBA said community bankers strongly support the role of the Financial Crimes Enforcement Network while recommending updates to beneficial ownership information collection and Bank Secrecy Act...
Treasury sanctions networks targeting Americans with cyber scams
The Treasury Department sanctioned a large network of scam centers across Southeast Asia that steal billions of dollars from Americans.
FinCEN issues guidance on cross-border information sharing
The Financial Crimes Enforcement Network issued guidance to encourage and promote appropriate, voluntary cross-border sharing of information between and among financial institutions, including...
ICBA Welcomes BankTech Ventures As Latest ThinkTECH Sponsor To Support Community Banking Innovation
ICBA announced today BankTech Ventures, a leading strategic investment fund focused on financial technology companies serving community banks, is the newest sponsor for ICBA’s acclaimed ThinkTECH...
Compliance question on SAFE Act requirements
The ICBA Compliance Center Question of the Week page features a new Q&A on SAFE Act education requirements for loan originators.