Search Articles
Meeting Customers Where They Are for Today’s Digital-First World
Meeting Customers Where They Are for Today’s Digital-First World For community banks, the digital-first nature of today’s world creates an opportunity to forge deeper connections with existing...
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs Recently, ICBA Bancard, in partnership with TCM Bank, released the white paper, “Cultivating the...
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its...
Three Ways Community Banks Can Respond to Generational Digital Payments Needs
When it comes to payments, the generational divide has been shrinking. While Gen Z and Millennials still lead the way in digital payments adoption, Baby Boomers and Seniors (over 76) are increasing...
Faster Payments Have Arrived — Now What?
Faster Payments Have Arrived — Now What? Faster payments have arrived. Accelerated by the pandemic, the growth in digital and contactless payments has pushed consumer and business expectations...
How to Digitize the Community Bank Relationship Model
When it comes to community bankers’ technology to-do lists, 35% view investing in digitalization as their top business opportunity. We’ve clearly arrived at a tipping point.
Why Instant Payments Should Be on Your Digital Transformation Road Map
Even if you aren’t hearing the words “faster payments” or “instant payments” directly from your customers, trends and research show the demand is there – and rising. Recent Federal Reserve surveys...
Zelle Fraud: How Community Banks Can Respond to This Cautionary Tale
In 2020, nearly 18 million Americans were defrauded via digital wallets and person-to-person (P2P) services, according to Javelin Strategy & Research. With numbers like that, P2P solutions like...