Search
Strategic Planning Reimagined
Like many of today’s processes in banking, strategic planning is undergoing a dramatic shift. One of the core responsibilities of a bank board is to approve, support, and monitor its strategic plan.
Faster Payments: An Overview of Options for Community Banks
Faster Payments: An Overview of Options for Community Banks While all faster payments options have one thing in common—moving money and information faster—there are often distinct...
Navigating a New Decade of Payments
Navigating a New Decade of Payments From concerns about Libra to the development of the Federal Reserve’s FedNow real-time payments settlement service, policymakers are poised for action on behalf...
Digital Wallets: An Overview
Digital Wallets: An Overview As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred...
New Driver of Payments Growth: Fed Study Shows Debit Transactions As Opportunity for Community Banks
New Driver of Payments Growth: Fed Study Shows Debit Transactions As Opportunity for Community Banks The latest iteration of the Fed’s triennial study showed that in 2018, noncash payments¹...
ThinkTECH Accelerator: Addressing Lending & Technology Pain Points
ThinkTECH Accelerator: Addressing Lending & Technology Pain Points Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s...
Coronavirus Could Accelerate Decline of Cash
Coronavirus Could Accelerate Decline of Cash The coronavirus outbreak is raising concerns about the use of cash as more Americans embrace digital technology to pay and get paid. These ongoing...
ICBA ThinkTECH Accelerator: Navigating the New Norm and Giving Back
ICBA ThinkTECH Accelerator: Navigating the New Norm and Giving Back The technologies community banks have deployed over the past decade—from mobile apps to remote deposit capture to...
Supporting Customer Needs Through Digital Financial Literacy
Supporting Customer Needs Through Digital Financial Literacy With concerns over the cleanliness of paper-based payment options like cash and checks, and limited in-person branch offerings, digital...
Falls Fintech: A Case Study in Launching a Bank-Based Accelerator
Falls Fintech: A Case Study in Launching a Bank-Based Accelerator Central Payments, the payments arm of the $238 million-asset Central Bank of Kansas City (CBKC) never imagined that a few days into...
Using Payments to Attract and Retain Gen Z Customers
Using Payments to Attract and Retain Gen Z Customers Community banks have long served the small-business market, but given the pandemic impact, new opportunities have emerged to support these...
Cryptocurrency Primer for Community Banks
Cryptocurrency Primer for Community Banks Bitcoin’s market cap is larger than the economies of some of the world’s smaller nations. The prices of popular cryptocurrencies continue to soar to new...
Central Bank Digital Currency (CBDC) Primer
Central Bank Digital Currency (CBDC) Primer As you know, there are currently two forms of central bank money in America: paper currency and money held by institutions on deposit at the Federal...
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its...
Expanding Interchange Price Controls Would Put Fraud Protections at Risk
Maintaining strong risk-mitigation technologies has never been more important for the banking industry, but “big box” merchant lobbyists are attempting to disrupt advances in card fraud mitigation...
Faster Payments Have Arrived — Now What?
Faster Payments Have Arrived — Now What? Faster payments have arrived. Accelerated by the pandemic, the growth in digital and contactless payments has pushed consumer and business expectations...
The Rise of the Super App… and What Community Banks Can Do About It
Everyone, including big tech and social media players, want a super app. That’s according to a 2022 report, which underscores that the threat is real.
Why ICBA opposes flawed Marshall-Durbin Amendment expansion legislation
Despite ICBA’s persistent communications on the negative impact of Durbin Amendment interventions on payment card systems, its latest iteration furthers the misguided policies of the past that will...
Why Instant Payments Should Be on Your Digital Transformation Road Map
Even if you aren’t hearing the words “faster payments” or “instant payments” directly from your customers, trends and research show the demand is there – and rising. Recent Federal Reserve...
Three Financial Technology Trends Community Banks Should Consider for 2023
When I attended FinovateFall in September, I was struck by its palpable energy. Not only was it the most attended Finovate to date, it was a collaborative conference, converting what had once felt...