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Wayne Miller: Customer Experience Through Strategic Innovation
Recent research from FICO shows that 88% of bank customers say experience is as important as or more important than products and services.
Strengthening Franchise Value: Community Banks’ Growing Use of Reciprocal Deposits
In an environment where deposit competition is intensifying and customer concerns about deposit safety remain top of mind, reciprocal deposits have emerged as a vital tool for community banks.
Understanding the Opportunities and Concerns for Agentic AI
Here’s what you need to know about the newest form of AI, known as agentic AI.
Up-and-Coming Bank Technology: Separating Innovation from Hype
Community bankers, fintech experts and consultants alike are keeping their finger on the pulse when it comes to the latest technology—with the goal of understanding what’s useful and what’s all hype.
Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern
Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern Get to know the staff members that support your bank and its payments business. We’re here...
ICBA asks court to reverse decision on debit card interchange fee case
ICBA asks court to reverse decision on debit card interchange fee case 2026-01-12 ICBA and other groups asked the Eighth Circuit Court of Appeals to reverse a North Dakota district court’s...
ICBA opposes Trump call to cap credit card rates at 10%
2026-01-12 ICBA and other groups expressed opposition to President Donald Trump’s call for a temporary 10% cap on credit card interest rates. Trump Proposal: In a social media post, Trump said he...
Romero Rainey urges stablecoin outreach ahead of markup this week
2026-01-12 With the Senate Banking Committee negotiating digital asset market structure legislation ahead of a markup set for this week, ICBA President and CEO Rebeca Romero Rainey called on...
Banking and Credit Union Groups: Credit Card Mandate Would Harm Consumers and Small Businesses
2026-01-13 Washington, D.C. (Jan. 13, 2026) — Following the Administration’s comments in support for the Durbin-Marshall credit card mandate, the Independent Community Bankers of America (ICBA),...
ICBA urges market structure grassroots, pushes back on credit card proposals
2026-01-14 ICBA President and CEO Rebeca Romero Rainey urged community bankers to continue contacting their members of Congress on digital assets legislation and laid out ICBA’s opposition to...
ACH Network sees volume and value increases in 2025, Q4
2026-01-30 The ACH Network showed gains in Same Day and standard ACH during 2025 and the fourth quarter, according to Nacha. Highlights: Full-year ACH Network volume totaled 35.2 billion payments...
G20 meetings to cover digital assets, cross-border payments, and fraud/scams
2026-02-20 The Treasury Department announced the G20 Finance Track meetings for 2026, which include an emphasis on digital assets, cross-border payments, and fraud/scams. Background: The G20...
ICBA to participate in panels at EGRPRA meeting this month
2026-03-16 ICBA will be participating in two panels during this month’s Economic Growth and Regulatory Paperwork Reduction Act outreach meeting in Washington, D.C. Details: At the March 26 meeting:...
Strategies for Maximizing Debit Card Use
2026-03-31 We’ve come a long way since ATM cards launched at our bank in 1982: Now, debit cards are the payment of choice. According to a U.S. News and World Report study, 56% of consumers indicate...
Debit as a Relationship Asset: Regulatory Developments Community Banks Should Watch
Debit card swipes, dips, taps and tokens are the most common noncash payment method in the United States. Debit serves as the primary relation touchpoint between consumers and their community bank....
Fed requests comments on payment account proposal
2026-05-21 The Federal Reserve Board requested public comment on its proposal to establish a payment account—also known as a "skinny” master account—that eligible financial institutions could use...
ICBA backs Nacha proposal to include Treasury bureau in ACH registry
2026-06-12 ICBA expressed support for Nacha’s proposal to include the Treasury Department’s Bureau of the Fiscal Service in the ACH Contact Registry. ICBA Comments: In a comment letter, ICBA said:...
ICBA seeks clarifications in Treasury rule restricting federal use of paper checks
2026-06-15 ICBA said it supports the overall objectives of a Treasury Department proposed rule to reduce the federal government’s use of paper checks while requesting clarifications. Details: In a...
OCC proposes info collection under GENIUS Act
The OCC proposed a new information collection that would include weekly and quarterly reporting forms for permitted payment stablecoin issuers under the GENIUS Act. Background: The OCC in March...
South Dakota Community Banker Trent Sorbe Joins ICBA Payments Board
2026-06-22 ICBA Payments Washington, D.C. (June 22, 2026) — ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), today announced the election of...