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Debit Card Fraud Trends and Risk Mitigation for Community Banks
Debit card fraud remains a substantial payments risk. Federal Reserve Financial Services’ 2026 Risk Officer Report found that 75% of surveyed financial institutions had encountered debit card fraud...
Meet Toby Mattson: Helping Community Banks Grow Stronger Card Programs
Meet Toby Mattson: Helping Community Banks Grow Stronger Card Programs The ICBA Payments staff are here to power your bank’s potential. Get to know the people who support your bank and its payments...
More Than a Card: Strengthening Business Relationships Through Payment
At Citizens Bank of Las Cruces, our mission is to provide and deliver the best financial services the first time, every time, but when it came to our business card program, we were in a stagnant...
10 Tips for Community Banks to Fight Fraud this Holiday Season
10 Tips for Community Banks to Fight Fraud this Holiday Season 2019-11-05 While the season of cheer, joy, and family and friends are only a few weeks away, big spending and gift giving brings...
Account Takeover Fraud – Where Does the Buck Stop?
2019-06-17 Insidious with far-reaching consequences for its victims, account takeover fraud (ATO) continues to challenge consumers, businesses, and the financial services industry. According to...
12 Winning Vendor Negotiation Tips
12 Winning Vendor Negotiation Tips 2019-02-26 Finding a new vendor can be a test of your negotiation skills, especially when nearly everything in business is negotiable. Bancard Confidential...
Minnesota Bank Drives Support for Local Non-Profits
2019-02-20 Once many community banks were touting “full service.” Today, Harvest Bank aims to improve upon that concept, to truly champion and assist their communities’ continual survival and,...
Are Biometrics the Future of Payments Authentication?
2019-02-12 Could a fingerprint or iris scan be the answer to consumer password fatigue? Perhaps. In China, several face-detecting technologies are being used to authorize payments, with the Alipay...
Contactless Payments Reboot: Get Ready, Get Set
Contactless payments failed to gain momentum in the United States when they first appeared more than a decade ago. Executed through smart magnetic stripe cards, waving a card was only marginally...
Are You Leveraging Your Card’s Core Benefits?
Are You Leveraging Your Card’s Core Benefits? The Visa Liability Waiver Program ICBA Bancard’s Senior Vice President of Card and Payment Products, Julie Hanson, says that many times when she is...
Visa Examines Digital Trends and Consumer Expectations
Visa Examines Digital Trends and Consumer Expectations A Visa study examines how digital trends are reinventing consumer expectations. This shift in the ecosystem is driven by universal...
How to Create a Successful Fintech Partnership
2018-05-29 What is Fintech? If you asked ten people to define “fintech” you’d likely get ten different answers. (You may also get a few four-letter words that aren’t fit for print!) Fintech is an...
A Eulogy for the Static Password
A Eulogy for the Static Password 2018-05-08 Last month, Visa eliminated the use of static passwords for its Verified by Visa cardholder authentication service. Static passwords were once thought to...
Community Bankers Raise $10K With Charitable Giving Platform
Community Bankers Raise $10K With Charitable Giving Platform Community Bankers Raise $10K With Charitable Giving Platform The Independent Community Bankers of America® (ICBA) recently announced...
3-D SECURE 2.0 FAQs
3-D SECURE 2.0 FAQs Q: What is authentication? A: It is a way to gain better assurance that the genuine customer is using his or her card online. The authentication outcome is added to the...
What Merchants Are Looking For In 2018
2018-02-06 Innovations in online, mobile, and social technologies have created a revolution in merchant services that is intensifying competition between merchant acquirers and new market entrants....
3DS 2.0 Authentication Is Coming!
3DS 2.0 Authentication Is Coming! 2018-01-29 In September, ICBA Bancard partnered with CardinalCommerce to implement a powerful 3-D Secure, 2.0 authentication solution for community bank clients...
Next Gen Security: 3-D Secure 2.0
2017-11-06 According to the U.S. Payments Forum’s 2017 summer market snapshot, 45 to 50 percent of all U.S. credit and debit transactions are now chip-on-chip. Accordingly, the industry has...
ICBA Bancard Is Your On-ramp for Faster Payments
The evolutionary process of payments in banking has always required early adopters and innovators with the courage to advance to that next point of efficiency and value for business clients. Like...
Three New Details Every Community Banker Needs to Know about Faster Payments
Three New Details Every Community Banker Needs to Know about Faster Payments 2017-07-26 When it comes to the future of faster payments in the U.S., it’s a marathon, not a sprint. From the 2015...
Protecting the Loyals
2017-05-22 Loyalty programs are a tremendous customer retention tool, but in recent years have become a target for cyber criminals who are hacking into consumer accounts and siphoning off points...
Serving the Underserved in the Era of Mobile
2017-05-03 According to a new study by the FDIC, nearly three in 10 adult Americans are either "unbanked” (meaning they have no accounts at banks or credit unions) or “underbanked” (meaning that...
You Don't Have to Fall Short with Fall Back
Fallback transactions are a natural side effect of EMV adoption and occur when a chip card cannot be read by a chip-enabled terminal for any number of reasons, including a damaged chip, a terminal...
Consumer Authentication Grows Up – 3D Secure 2.0
2016-10-28 For nearly two decades, issuers, merchants and acquirers have been forced to rely on imperfect technology in an effort to protect themselves in the ecommerce space. This Consumer...
Are You Ready to Get Enabled?
Are You Ready to Get Enabled? A March 2016 study, titled “What’s in Your Mobile Wallet?”, by Javelin Research reported that the proximity payments market is projected to reach $54 billion by 2019...
Payments One Credit Enhances the Small Business & Commercial Card Experience
Small business and commercial card payments are an exciting growth and relationship opportunity for community banks. Both small business and commercial card types hold strong value and the size and...
Building a Commercial Card Program – A Missouri Community Banker Weighs In
When Chad King, director of business services at $3.5 billion-asset First State Community Bank in Farmington, Mo., came to the bank nearly a decade ago, they charged him with setting up merchant...
Visa SMB Pulse Payment Outlook and Trends
A recent Visa commissioned survey provides insights into credit usage by small- to mid-sized businesses (SMBs) in the United States.
Instant Payments for Small Businesses: Low Hanging Fruit
If you have not read ICBA Bancard CEO Tina Giorgio’s recent blog on instant payments for small businesses, it is definitely worth reading. In the blog, Tina includes some key stats that effectively...
Buy Now, Pay Later Continues Notable Growth as BNPL Fraud Increases
Buy Now, Pay Later (BNPL) quickly rose to become an alternative payment staple during the pandemic, appealing to millennials and consumers wanting to get that ‘longed for’ purchase or just make...
A Note from the Chairman: Carpe Diem Instant Payments
As the lifeblood of the U.S. economy, small businesses have reverberating impacts on the industries and communities they serve. In many cases, their expertise extends into areas other than...
ICBA Bancard is Here to Help
Our mission at ICBA Bancard is to deliver flexible, innovative payments and digital commerce solutions that allow community banks to flourish. To this end, ICBA Bancard’s team is here to help and...
Instant Payments Fraud
Instant, faster, real-time: no matter how you describe the newest sets of payment rails, there are many questions as to how those payments may be protected.
Understanding the What, Why, and How of Instant Payments
As bankers try and digest a steady stream of news related to faster payments, it can be overwhelming to try and keep straight what all the different terms mean, what solutions ride which payment...
Chairman's Column: Asking the Right Questions
As we come to the end of the first quarter of 2022, we’re still in the throes of finding our “new normal,” which is shaping everything from our branch strategy to product innovation. For many,...
Multi-Factor Authentication – Widely Adopted, Effective Protection
Multi-Factor Authentication – Widely Adopted, Effective Protection Static passwords alone are no longer a viable tool for identifying customers. With payments fraud rising year after year, and...
Understanding Velocity BIN Attacks and How to Address Them
2021-12-07 Understanding Velocity BIN Attacks and How to Address Them It’s Friday night and you are enjoying your well-deserved, stress-free night when your work phone rings. It’s your call center...
Telltale signs to avoid becoming a victim of a social engineering attack
Telltale signs to avoid becoming a victim of a social engineering attack The financial services industry is constantly under siege against would-be fraudsters seeking to exploit...
Using Loyalty Programs to Grow Your Portfolio
2021-12-07 Using Loyalty Programs to Grow Your Portfolio Loyalty programs are a tremendous tool for community banks to build trust with consumers and deliver an enhanced shopping experience. These...
Grow and Protect
Grow and Protect I’m a glass-half-full banker. So, while we can look at 2021 as a year of challenges, we should also take a moment to recognize the opportunities that have emerged in their wake....
Growing your credit portfolio starts with knowing the numbers
You’ve probably heard the saying, “the numbers don’t lie” and in the financial world, it is more than a cliché it’s usually a fact. So, when I’m asked about the best ways to grow a credit card...
Webinars feature RTP, FedNow updates
Webinars feature RTP, FedNow updates ICBA and ICBA Bancard next week are kicking off a complimentary webinar series on how community banks can plan for their instant payments journey. Details: The...
Cybersecurity Safety
What exactly is cybersecurity? Cybersecurity, also known as information technology security, is the practice of protecting electronic systems, data, applications, and networks from the interference...
Migrating to 8-Digit BINs
As the timeline for 8-digit bank identification number (BIN) migration approaches, it is important to stay up to date on developments and next steps in preparation for the new industry standard....
Payments Trends for 2022 Planning and Beyond
We are in the midst of a transformative time in payments; COVID-19 has fueled an accelerated shift to digital channels, and meanwhile, new payment rails (instant) are being deployed and starting to...
Embracing the new normal
2021-09-14 Whenever I hear the phrase, “the new normal” I’m reminded of the seismic shift in interactions with customers over the course of the pandemic. This is even more apparent when considering...
A Look Ahead: Payments in 2022
2021-09-14 It may be hard to believe but we’re rapidly approaching the end of 2021. Given some of the significant trends and developments this year, 2022 is likely to be a pivotal year for payments...
Making customer interactions personal for a digitized world
Making customer interactions personal for a digitized world As in-branch visits decrease and the number of digital transactions increase, it will be more important than ever to ensure customer...
A Note from the Chairman
2021-07-06 This past year has been an intensely trying time, but if we look beyond the COVID-19 storm, we come face to face with a silver lining of opportunity. Community banks have been able to...
Do you have the right card products to meet the pent-up card spend?
2021-07-06 Do you have the right card products to meet the pent-up card spend? Strong consumer and business card programs are well positioned to meet bank, consumer, and business challenges fueled...
Faster Payments – Meeting Market Demand
Faster Payments – Meeting Market Demand The year 2020 drove many community banks to experiment and embark on faster payments. Concerns of payment disruption combined with the pressure to remain...
Protecting Against Digital Payments Fraud
2021-07-06 The pandemic has certainly played a role in escalating fraud on a global scale and throughout many payment pathways—both old and new. The sudden cross-sectioning of these payment and...
Take your card portfolio to the next level with affluent cards
Take your card portfolio to the next level with affluent cards As community banks review their card offerings and examine ways to attract more cardholders, one segment meriting a closer look are...
Supporting Economic Recovery with Credit Card Rewards Programs
2021-07-06 Supporting Economic Recovery with Credit Card Rewards Programs To everything there is a season, or so the market shows via today’s rebounding economic environment. Anxieties around the...
Instant Payments and Digital Transformation Go Hand in Hand
At ICBA Bancard, we continue to arm bankers with information and resources to support their instant payments and digital transformation (icba.org/digital-transformation) journeys.
Entering the Era of Instant Payments
On March 15 during the final general session at ICBA LIVE, the Federal Reserve announced that it will launch its much-anticipated FedNow Service in July. With instant payments already a central...
Answering the most common FedNow-related questions
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Credit-Push Fraud: Recognizing the Signs
If you feel like it’s hard to stay on top of payments fraud trends these days, you would not be alone. The introduction of any new payment instrument opens the opportunity for criminals to dupe the...
Chairman's Column: Flipping the Switch - It's Time to Receive Instant Payments
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Playing Catch-up with FedNow – The Greatest Hits of FedNow Resources and Reference Materials
With the July launch of FedNow looming, are you feeling behind in terms of learning more about the service, its impacts on your bank, and the steps needed to implement it?