Search Articles
Three Ways Receive-Only Instant Payments Meet Customer Needs
The countdown is on. FedNow goes live in just a few months, and its looming launch creates a sense of urgency around the execution of instant payments.
Where Does Your Community Bank Fall on the Digital Payments Spectrum?
Where Does Your Community Bank Fall on the Digital Payments Spectrum? Payments Executive Brief Issue 1 For a printable PDF of this issue, click here. By Tina Giorgio Use the ICBA Bancard Digital...
Value of the FedNow Service for Community Banks
Value of the FedNow Service for Community Banks The Federal Reserve’s development of the FedNow Service provides the opportunity for all banks—both large and small—to capitalize on the...
ThinkTECH Accelerator: Through the Lens of a Mentor
ThinkTECH Accelerator: Through the Lens of a Mentor ICBA Bancard President and CEO Tina Giorgio reflects on her experiences as a mentor in the ICBA ThinkTECH Accelerator program. By Tina Giorgio As...
Strategies to Help Fight Back Against Card Fraud
Strategies to Help Fight Back Against Card Fraud First-party fraud and synthetic identity fraud is an area of growing concern, exacerbated by difficulties of identifying these attacks, but there...
Digital-First: Meeting Customers Where They Are
Digital-First: Meeting Customers Where They Are When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not...
Capitalizing on Change in 2020
One thing is for certain – and that is change. With the advent of new technologies and solutions, education will be the indispensable complement to ensure community banks can take advantage...
7 Tips for Mitigating Synthetic Identity Fraud Risk
7 Tips for Mitigating Synthetic Identity Fraud Risk Catching synthetic identity fraudsters remains difficult, and the fall-out of not detecting it, is substantial. AI company Coalesce estimates...
ICBA Bancard tool helps community banks assess their small business payments readiness
ICBA Bancard tool helps community banks assess their small business payments readiness From having to adapt to retail closings, diminished staff and customer capacities, a new work-from-home...
What You Need to Know about Today’s Credit Card Rewards Programs
What You Need to Know about Today’s Credit Card Rewards Programs Having the right rewards program to match your existing and targeted cardholder customer base is more important than ever. That’s...
Meeting Customers Where They Are for Today’s Digital-First World
Meeting Customers Where They Are for Today’s Digital-First World For community banks, the digital-first nature of today’s world creates an opportunity to forge deeper connections with existing...
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs Recently, ICBA Bancard, in partnership with TCM Bank, released the white paper, “Cultivating the...
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings
How Community Banks Can Help Customers Evaluate Buy Now, Pay Later Offerings Buy now, pay later or BNPL, is the latest cautionary payments tale for community banks. Much like digital wallets, its...
Three Ways Community Banks Can Respond to Generational Digital Payments Needs
When it comes to payments, the generational divide has been shrinking. While Gen Z and Millennials still lead the way in digital payments adoption, Baby Boomers and Seniors (over 76) are increasing...
Faster Payments Have Arrived — Now What?
Faster Payments Have Arrived — Now What? Faster payments have arrived. Accelerated by the pandemic, the growth in digital and contactless payments has pushed consumer and business expectations...
How to Digitize the Community Bank Relationship Model
When it comes to community bankers’ technology to-do lists, 35% view investing in digitalization as their top business opportunity. We’ve clearly arrived at a tipping point.
Why Instant Payments Should Be on Your Digital Transformation Road Map
Even if you aren’t hearing the words “faster payments” or “instant payments” directly from your customers, trends and research show the demand is there – and rising. Recent Federal Reserve...
Zelle Fraud: How Community Banks Can Respond to This Cautionary Tale
In 2020, nearly 18 million Americans were defrauded via digital wallets and person-to-person (P2P) services, according to Javelin Strategy & Research. With numbers like that, P2P solutions like...
Six Steps to Your Bank’s Digital Payments Transformation
To support community banks in establishing concrete next steps for their digital transformation efforts, ICBA Bancard has developed the report, “Digital Transformation: The Payments Business Model.”
Building a Concrete Roadmap for Your Digital Transformation
According to a recent survey, 99.8 percent of community bankers feel the adoption of new or emerging technologies to meet customer demand is at least somewhat important, with 64.7 percent labeling...