Search Articles
Fighting holiday fraud through customer awareness
Fighting holiday fraud through customer awareness As the holidays approach, Citizens Bank is gearing up for a boost in holiday spending and fraud-related activity. As the holidays approach,...
Strategies for Maximizing Debit Card Use
Strategies for Maximizing Debit Card Use We’ve come a long way since ATM cards launched at our bank in 1982: Now, debit cards are the payment of choice We’ve come a long way since ATM cards...
Navigating a New Form of Authorization Fraud
Navigating a New Form of Authorization Fraud Move over traditional card fraud, there’s a new kind of attack in town: nuanced authorization fraud. Move over traditional card fraud, there’s a new...
Debit as a Relationship Asset: Regulatory Developments Community Banks Should Watch
Debit as a Relationship Asset: Regulatory Developments Community Banks Should Watch With more than 100.7 billion transactions processed in 2023 alone—up from 37 billion in 2009—debit represents...
Three Ways Receive-Only Instant Payments Meet Customer Needs
The countdown is on. FedNow goes live in just a few months, and its looming launch creates a sense of urgency around the execution of instant payments.
Where Does Your Community Bank Fall on the Digital Payments Spectrum?
Where Does Your Community Bank Fall on the Digital Payments Spectrum? Payments Executive Brief Issue 1 For a printable PDF of this issue, click here. By Tina Giorgio Use the ICBA Bancard Digital...
Value of the FedNow Service for Community Banks
Value of the FedNow Service for Community Banks The Federal Reserve’s development of the FedNow Service provides the opportunity for all banks—both large and small—to capitalize on the value of...
ThinkTECH Accelerator: Through the Lens of a Mentor
ThinkTECH Accelerator: Through the Lens of a Mentor ICBA Bancard President and CEO Tina Giorgio reflects on her experiences as a mentor in the ICBA ThinkTECH Accelerator program. By Tina Giorgio As...